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Lexus of Omaha

(634 reviews)
Visit Lexus of Omaha
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 950-3132 (855) 950-3132
Used (855) 943-2559 (855) 943-2559
Service (855) 953-2404 (855) 953-2404

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Omaha from DealerRater.

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Everything performed professionally and in a timely

Everything performed professionally and in a timely matter, Cory handles everything per my instructions and keep me informed on services performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Cory provided professional and timely service at Lexus of Omaha. Thanks for sharing your positive experience!

Morgan got me checked in, reviewed specifics about my

Morgan got me checked in, reviewed specifics about my model/year and made sure billing was accurate and service efficient. Class act.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jason, we're delighted to hear that Morgan provided you with top-notch service at Lexus of Omaha. Thanks for sharing your experience!

Lexus Of Omaha is a great dealership to work with my

Lexus Of Omaha is a great dealership to work with my salesman was Nick Tomek. Nick was a pleasure to work with. The buying process was seamless, quick and without any hiccups or hassle. Anyone looking for a vehicle in the future I highly recommend Lexus Of Omaha, and preferably working with Nick as your salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Trish, we're delighted to hear that Nick made your experience at Lexus of Omaha seamless and enjoyable. Thanks for the recommendation!

I had the best experience at Lexus of Omaha.

I had the best experience at Lexus of Omaha. Beginning to end, it was a top of the line experience. We had an appointment with Mark who is incredible! Mark was prepared with the car I wanted to test drive, very patient with my many questions. This is my first time shopping at Lexus of Omaha and I will never go anywhere else. Thank you, Mark!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Meisha, we're delighted to hear that Mark and the team at Lexus of Omaha provided you with such an outstanding experience. Enjoy your new car!

Advertised a vehicle but didn't have it.

Advertised a vehicle but didn't have it. Offered much more expensive version. Car still being advertised a week later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Debe, I apologize about the experience that you had. I wanted to speak with you about your what happened but we don't have your contact information. Can you please give me a call at your convenience to discuss what went on so that I can help? Sincerely - Ryan Maher, General Manager 402-333-6400

Jeff answered all of our questions and walked us thru the

Jeff answered all of our questions and walked us thru the cars we asked about. Very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jerry, we are so glad that Jeff took great care of you and provided top-notch assistance during the sales process. Thank you for choosing Lexus of Omaha, we hope you enjoy your new ride!

A+ from start to finish.

A+ from start to finish. No surprises, work completed on time, Cory was very personable and professional. I’ll continue to service my 2015 ES at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mark, we're delighted to hear that Cory and the team at Lexus of Omaha provided such a seamless experience. Thanks for your continued trust in us!

A wonderful, stress free experience.

A wonderful, stress free experience. They were to the point. My sales man was very nice. He answered all my questions and didn’t make me feel as if I was inconveniencing him when I asked them. I told them what my bank offered and they countered. When I buy my next car, I hope to get it from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charles, we're delighted to hear you had a stress-free experience with us at Lexus of Omaha. Thanks for sharing your positive feedback and we look forward to assisting you with your next car purchase!

Alex was great at keeping us in the loop of its we

Alex was great at keeping us in the loop of its we requested for repair, easy to work with, no haggle or changes last minute. So far so good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kate, we're delighted to hear that Alex provided such a smooth and transparent experience for you at Lexus of Omaha. Thanks for sharing your positive feedback!

The personnel at Lexus of Omaha that I interacted with

The personnel at Lexus of Omaha that I interacted with take professionalism to a whole new level. I’ve bought many vehicles over the years and Lexus of Omaha has surpassed every experience I’ve had. Their word is their bond. There were no surprises or last minute tack-ons. What we agreed on is exactly what was delivered. I highly recommend this dealership for first stop if searching to buy a car. I’m not exactly a “spring chick” and when the car was delivered, everything and electronics was patiently explained so I could easily understand. Every question was answered patiently and respectfully. This made me confident when driving it for the first time. In the past I’ve waited thirty or more days before I got the paperwork to get my car licensed. The last vehicle I had to call and ask for the documents because the temporary dealer license was expiring. But there is no angst with Lexus of Omaha— my paperwork is done less than 10 days! The best customer service ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience! We're delighted to hear that our team at Lexus of Omaha provided exceptional service and made the process smooth and transparent. Enjoy your new vehicle, and we appreciate the recommendation!