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Brian Harris Used Cars

(199 reviews)
Visit Brian Harris Used Cars
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–5:30pm Closed
Sunday 11:00am–4:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
(888) 220-9204 (888) 220-9204

Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brian Harris Used Cars from DealerRater.

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Great Place!!!

Our family went to Brian Harris Used Cars because of the great service we have heard about and it truly is! Thank you Big Steve for working with my family again with our second purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Never a gamble!

Always a pleasure to buy from Brian Harris! They make it simple and fun and will always accommodate. With top notch sales people like Dylan Jewett on hand to answer my questions and get things done while i drink the free sodas i will definitely be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

"Awesome buying experience"

From the moment my wife and I came onto the lot to look at trucks. We were met by "Big Steve" whom treated us with absolute respect. Going above and beyond to accommodate our needs. After weeks of searching, we found the truck we had been looking for. Before, during and after the sale, Steve seen to it we were pleased with our purchase. We admire honesty and we certainly found that here as well. Thank you, Steve. We love our F-150.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience

I could not be happier with the customer service that was given to us during our car buying experience. I can’t that Big Steve enough for being patient and going out of his way to help us through obstacles we faced thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience! Great customer service!

Rich was an awesome help to us. He worked very hard to get us into a vehicle that fit our needs and our price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used car purchase

Came down looking for a used car, the service was excellent. Our salesman Big Steve was very helpful with no pressure. I would definitely recommend going to Brian Harris used cars if your in the market for a nice used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Beyond Grateful!

I went in with little hope of driving off in a vehicle to fit my family of six given our circumstances. Jerry was patient with me and our pickiness. After a few days he was able to get us into a beautiful SUV that exceeded my hopes and fit our finances. My experience was quick, smooth, and painless. I’d recommend them to anyone looking for a quality used vehicle. I’ll definitely go back!! Thank you SO much!! Go see Jerry!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Get upside down car loan & not same car I tested

I bought a Hyundai Elantra 2015 in November2016 for 12999 with 40k miles..But I left car at DEALER and insurance company and dealer put me in car that wasn't the same car I test drove.Test drove car with steering wheel controls to radio .I being on Labor&Industries with arm injuries to my right dominant arm that was a must-have feature.Also was told car maintenance was up to date , but I checked maintenance book in glove box came with CAR it was completely empty not one Mark of a oil change, tires nothing said no maintenance records period .Sales manager said was done electronic via computer But the consumer myself has to keep records/ receipts o f everything to be in compliance. Plus test drove car was straight not one DENT. CAR I RECIEVED HAD DENT IN LOWER PASSENGER REAR DOOR. THEY TOLD ME BRING IT BACK IN 6 MONTHS AND WE WILL HELP MYSELF INTO BETTER CAR. SO I DID THAT I KEPT CAR CLEAN, SERVICED, AND PAID INSURANCE AND PAYMENTS .THE AIR CONDITIONING PUMP LEAVING A OIL STREAK UNDER HOOD AT 50 K DEALER INFORMED ME TO KEEP DRIVING UNTIL PART CAME IN. NO I SAID GET ME INTO SOMETHING ELSE. AFTER 4 HOURS WITH MY 12 YEAR OLD DAUGHTER ACCOMPANIED MY SELF I LEFT WITH CAR ACCORDING TO MR HARRIS I WAS STUCK WITH CAR AND ITS UPSIDE DOWN LOANCAR BEING WORTH 9,000 AND CAR LOAN OVER 16000.NEXT DAY BROUGHT2015 HYUNDAI ELANTRA BACK TO BRIAN HARRIS ALONG WITH A BRAND NEW 2017 RS CRUZE HATCHBACK THAT I PURCHASED FROM CHEVROLET DEALER IN ELLENSBURG ONLY TAKING A HOUR TO BE APPROVED BY LOCAL SOLARITY CREDIT UNION IN YAKIMA ON 5TH .I GAVE 2015 ELANTRA BACK TO DEALER. WSECU FINANCIAL IN YAKIMA. WAS INFORMED THAT I TURNED CAR BACK TO BRIAN HARRIS CAUSE OF THE LIES AND DECEITFUL SALES STAFF POOR MAINTENANCE RECORDS DENTED CAR/ HIGHER MILES THAN TESTED I WILL NEVER RECOMMEND BUYING ANYTHING FROM THIS LIEING OUTFIT OF A AUTO DEALERSHIP IN SELAH WA. SAVE YOURSELVES GO TO MANUFACTURING DEALER TO PURCHASE SKIP SELAH. ALL TOGETHER . MY 12 YEAR OLD DAUGHTER WAS FURIOUS ABOUT MISSING. SOFTBALL PRACTICE .WHEN ONLY TOOK 1 HOUR TO BE IN NEW CHEVY FROM WINDY CHEVROLET IN ELLENSBURG WA. THEN WSECU DIDN'T KNOW WHAT KIND OF GAP INSURANCE I PURCHASED ON CAR AND 6 MONTHS I PAID ON CAR. DIDN'T MATTER TO THEM ITS SELF REPO. THE CAR WAS AUCTIONED OFF FOR MORE THAN I PURCHASED IT FOR INCLUDING TOWING OF CAR FROM SELAH TO YAKIMA. NEVERMIND ALL THE HYPE FROM MR BRIAN HARRIS OR WSECU JUST SKIP THE USED ON THRU.. SEE THE MANUFACTURER DEALER INSTEAD SAVING THE FINANCIAL REMORSE PLUS STRESSING YOUR LOVED ONES ALWAYS BUY NEW. .....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly understanding

I gave my review a perfect score because its was in a comforting place and also very helping for me and my family really like this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

I picked brian harris because i have seen there great reviews from other customers and decided to check it out for myself. The staff was very helpful and friendly. I would higjly recomend this place to buy a car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.