Reviews
Overall Great Experience
This dealership is the best I've ever been to. Out of four dealerships we visited they were the only ones that truly cared for their customers. I would recommend them to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2012 White Camry
Russ Smith did a great getting the car I wanted. I love my 2012 Camry. Russ was very friendly and he made the process very smooth and easy, he was also very proficient and efficient. I wish I could have sold my car rather than trading it in, due to the fact I had the opportunity to sell it, I would have been in the price point that I wanted to be in, but other than that it was a good experience. The finance manager did a great job with me and explaining all my options to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
still the best
I tried a dealership a lot closer to home but they don't provide the same quality of service. I drive out of my way to get service from Toyota Bountiful because they are friendly and fast and do quality work. I never have to wait to get service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
This was our first time buying a brand new car. The sales team work hard to find us the right car for the right price with great financing. What a great buying experience we had at Bountiful Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Dealership Ever
I have purchased 6 different vehicles through this dealership and they have never ceased to amaze me. They have definitely earned a life customer. I went through a Ken Garff dealership because they had a car that I wanted and it was the worse mistake of my life. I will definitely stick with Toyota Bountiful from this point forward. I work with Augie and Josh. Wonderful people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Great Buying Experience for us!
I'm glad there is a forum for feedback, as it was a pleasure working with Vahagn ! He has mastered the art of telling not selling. He answered all of our questions until we got what we needed. Thanks for putting yourself in our shoes, we appreciated it !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Sequoia
Quik, easy awesome service! Enjoyed the friendly staff. Got us in and out of there in a very timely manner as I had hoped. This is my 3rd purchase of a Sequoia. We have also purchased 2 Toyota tundras.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
mrs. kendra martin
The people at Toyota bountiful are very understanding,patient, helpful we also worked with Aaron in financing he explained everything I will be back thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Out of Towners Got Great Treatment
We live in Kansas but were visiting in Utah. Since we didn't know our way around, it was extremely frustrating to have our brand new Highlander GPS system not working...or so we thought. We drove into Toyota Bountiful and they immediately made us welcome and sent for John (even though we had no appointment). He knew what the problem was...our lack of knowledge...and gave us a wonderful tutorial on how to operate our GPS (making sure that we were stopped and not moving when we tried to enter info) and patiently answered all of our questions. We left feeling much better about our new car and definitely more educated on how to use our GPS. John didn't make us feel stupid or unknowledgeable at all and his friendliness put us at ease. I wish we had a John Pollett here in Kansas! Thank you, John!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service "Still Does Exists "
Vaughn Thomas Has figured out how to take that uncomfortable communication barrier most people feel when buying or looking for a car out of the purchasing process. This feeling is described differently by every person who has purchased from a big name dealership and the sad thing is most would describe their encounter negatively. Vaughn is some one that any company trying to grow or maintain a strong brand would want on the team and would quickly realize the value of having someone with true character and integrity can change the face of a whole industry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
