Excellent service people very nice They give you time look and to think they answers all my questions very happy customer I would go back again they... helped me even if my crudity was low
The salesman asked me what my intent was, why I wanted to take a car on a test drive, was I there to buy a car today or not. He didn't want to waste his... time or mine on a pointless test drive. I told him I was in the market for a new car, and pre-qualified so he went to get the key. When he came back he told me someone was coming in that was " actually" going to buy a car today, and I would have to call and make an appointment to go on a test drive. That's not going to happen! So I bought Miya car from sho-guns 2013 veloster, awesome car! But I would not give these guys a penny.
Al was the guy who worked with my husband and myself. When we showed up at the car lot Al came out to let us know that we could look around and if we... had any questions just flag him down and he would come and answer any questions. Then he let us just look around. It was very nice to not have someone following you around the whole time trying to sell you every car on the lot. They were all very friendly. I seriously recommend this dealership to everyone
Hanford Hyundai values their customers by no pressure sales and makes vehicle shopping enjoyable. I was dealt with honestly, no hassles and a very straight... forward purchasing experience. Sales Consultant Ray Harber is very knowledgeable, personable and very accommodating, which made my vehicle purchase simply enjoyable. Finance Manager Gilbert Gomez truthfully explained vehicle purchase in complete detail making me feel valued as a customer. I definitely recommend Hanford Hyundai for outstanding vehicle purchasing experience.
I had a great buying experience there at Hanford Hyundai! Al Vasquez was our salesman and helped me find the car I wanted and never pressured me into the... purchase. I'd been to other dealers in town and not only did they try to pressure me into buying a car I didn't want they were often very rude! Al Vasquez and all the staff I dealt with were very professional and actually made the buying experience relaxed and pleasant. I will definitely recommend this dealer to family and friends!
MILITARY FRIENDLY! Worked with us to get the most out of our trade-in and got us in our new car for the lowest price possible. All of the staff i dealt... with were amazing but if AL Vasquez is available SEE HIM!!!
Great salesmen, excellent service, no problem purchasing a vehicle, facilities always clean and welcoming.
I found a car I liked but ultimately we were a few hundred dollars off from an agreement. They did not pressure us. The facility is fairly new and on the... nicer side. I would consider this dealership again.
Very poor customer service. I've had my car in 5 times because the A/C stops blowing. The first two times they did nothing (said they couldn't duplicate... problem). The 3rd time I took it in was after something caught on fire & smoke was coming from under the passenger side dash. Then they checked the blower motor, found it bad & replaced it. At least I was told it was replaced. It didn't take long for the same problem to reappear. Back to Hanford Hyundai service department I went. Again, they could not duplicate the problem. However, I was told I needed a new air conditioner filter because it was clogged & would impede the flow. This must be a "problem" found often. Because the last 3 times I've been there I've seen one of these filters sitting on the podium in the service area. Now I'm having the same problem again. A/C doesn't blow & have to hit the passenger side dash to get it to start. Since my standard warranty has now run out I will have to take it to Visalia & pay $50 deductible & use my extended warranty to fix a problem they failed to fix in Hanford. Even though I just had the car there for the same problem while it was under warranty. At Hanford Hyundai if they don't duplicate the problem you tell them, then the problem does not exist. I have even taken the car to them while the A/C was not blowing & had them watch while I hit the dash to make it start. I thought since the dealership was under new ownership the service would have gotten better. I was wrong. Different name, but same dishonest people in the service department. Javier knew I brought my car in multiple times for the same problem. He told me there was no problem found with the blower. When I took it back for not blowing again he told me it was a different problem than last time. (Because they couldn't duplicate it) Just because the technician was too lazy to check the blower motor, that does not mean the problem I brought it in for does not exist. Stay away from this place. Save yourself a lot of time, money and aggravation.
I can recommend Hanford Hyundai to friends and relatives. I found the employees helpful and considerate. The actual buying process is a little lengthy,... but i have found this to be true with other dealerships as well. There was no high pressure of any kind. Overall, very satisfactory.