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Napleton's Arlington Heights Chrysler Dodge Jeep RAM

(3,399 reviews)
Visit Napleton's Arlington Heights Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (847) 227-1427 (847) 227-1427
Used (847) 227-0351 (847) 227-0351
Service (847) 227-1429 (847) 227-1429

Reviews

(3,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Arlington Heights Chrysler Dodge Jeep RAM from DealerRater.

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2019 charger

Had a great experience, everyone one friendly. The salesman Marcus was great he made it easy for us to make a sale. Definitely would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Mporreca87! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

gladiator

Had a great experience car shopping with Jake. Thanks to him we got the new 2020 Jeep Gladiator definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Alberto! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Quick and easy

I worked with Q while looking for a new wrangler. He showed me every one that met my requirements and helped me pick the perfect one. From A to Z the whole buying process was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Quinn, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Amazing new car purchase

I was referred to napleton by a friend of mine, and am extremely glad i was. It was the easiest car purchase I’ve ever had and i will never go to another dealership. Great communication, great prices, great attitude, and patience as Jared answered all my questions about my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Great deals and awesome service

I had been researching my purchase for a few months and got a great deal on the Jeep Cherokee at Napleton’s. Marcus, my sales guy was very helpful as well as everyone else I dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, Buccaneer25!! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Great and intriguing

Professional and friendly approach! Willing to satisfy customers and make them feel special Great hospitality and knowledgeable , careening stuff! Large inventory with plenty of choices! Fantastic experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Stan The Man! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Great experience

Great service very helpful. Friendly sales rep and managers. Would recommend to family and friends. A Nice clean atmosphere and an awesome dealership! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Klaudia, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Dodge journey

Jake and Mario did a great job of following up with me to finally get me an opproval on an awesome Dodge Journey that will be great for me and my family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Sportfan! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

2019 Dodge Durango

Great customer service and selection of cars. Will definetly recommend this dealership to any friend. Staff was very friendly, Grant was very helpful and not too pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Radubulgaru! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

2016 Subaru WRX STi

Such a excellent buying experience! From initial email inquire to scheduling a test drive. Drove down from Milwaukee and everything was ready when I arrived! Thank you 🙏 again Irving Medina 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Subarufan808! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952