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Napleton's Arlington Heights Chrysler Dodge Jeep RAM

(3,399 reviews)
Visit Napleton's Arlington Heights Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (847) 227-1427 (847) 227-1427
Used (847) 227-0351 (847) 227-0351
Service (847) 227-1429 (847) 227-1429

Reviews

(3,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Arlington Heights Chrysler Dodge Jeep RAM from DealerRater.

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Compass

Jacob did an excellent job during the whole car buying process. He is a great employee. I would highly recommend him to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Jacob! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Another great deal with the SHY GUY

Had such a great experience! Working with him was so seamless and I was extremely satisfied! We got the car we wanted for the price we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

2019 Ram

Julio is a fantastic person. He help me much. I really recommend. Wonderful service. I bought a Ram 2019. Thankful. I highly recommended work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Miguelb! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

I Strongly Recommend Jared Hietikko

It’s my first time watching a car deal go on between my father and a salesperson so it was very stressful. However Jared did an amazing job at making sure we were both comfortable and he answered any questions i specifically had. While looking at the car he provided us with all the information we needed. Overall he has great service skills, great personality and made us feel completely comfortable. 100% satisfied :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, Madisonrios9! We hope we can continue to be of service to you down the road! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Renegade

Excellent customer service. They had the perfect set up for me with out me looking around first. I love the color and make of the vehicle. They also made sure the price and payments were very reasonable to my budget. This is my second purchase from this dealership and I'll be happy to buy again in the future. Jeep man for Life. Jake's a great salesperson and host.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Fred S Boclair! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Jeep Wrangler Sahara

We found the right Jeep at the best price around and the dealership went the extra mile to make sure that we purchased the vehicle from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Jeep! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

New Promaster

Jake and joe worked with me on multiple occasions and where great with following up with me and getting me a great deal on a Promaster for my work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sportfan, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We're glad to hear our Staff took such great care of you, Sportfan! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Another great deal with Chris "The Shy Guy" Schei

Easy going and actually made buying a car a fun experience! I would definitely recommend this dealership to anyone searching for a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Buying new pick up

I recently purchased a Vehicle from this particular location and the experience was very pleasant. I worked with Mason and he was very easy to work with. I never felt rushed or forced to make a purchase. He was very patient with me. Very friendly and helpful. He took the time to show me some of the features of the car and again was very patient. The entire experience at this dealership was amazing. From customer service (impeccable) to the sales department. I will definitely recommend this dealership to anyone. Napleton thanks for making my car buying experience a pleasant one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Azat! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

I got my Jeep ❤️

Thanks for everything Marquis . I love the truck . Great service , the wait was worth it . Jeep Grand Cherokee 2017 . Trade the old Altima for this black on black Jeep Cherokee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952