Reviews
This is my second visit getting repairs that were covered
This is my second visit getting repairs that were covered under warranty. The team is always pleasant and the loaner vehicles are a nice touch to customer care! I’ve worked with Hallie, Ronnie, and most recently Xavier. Great job!
This is my second visit getting repairs that were covered
This is my second visit getting repairs that were covered under warranty. The team is always pleasant and the loaner vehicles are a nice touch to customer care! I’ve worked with Hallie, Ronnie, and most recently Xavier. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I came to Jake Sweeney Mazda because a shop had told me I
I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust.
I came to Jake Sweeney Mazda because a shop had told me I
I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I came to Jake Sweeney Mazda because a shop had told me I
I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust.
I came to Jake Sweeney Mazda because a shop had told me I
I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emilio and the rest of the team at Jake Sweeney Mazda
Emilio and the rest of the team at Jake Sweeney Mazda were great! They got the job done and worked with me to complete my goals. I appreciated the attention to detail and the follow up was superior. I’d recommend them to everyone in the future. Thank you!
Emilio and the rest of the team at Jake Sweeney Mazda
Emilio and the rest of the team at Jake Sweeney Mazda were great! They got the job done and worked with me to complete my goals. I appreciated the attention to detail and the follow up was superior. I’d recommend them to everyone in the future. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jake Sweeney Mazda has an excellent staff committed to
Jake Sweeney Mazda has an excellent staff committed to customer service. They do a great job of addressing quick and efficient service on my vehicle. Their attention to detail and inspection of the car to eliminate problems that may not be noticed by customers is great.
Jake Sweeney Mazda has an excellent staff committed to
Jake Sweeney Mazda has an excellent staff committed to customer service. They do a great job of addressing quick and efficient service on my vehicle. Their attention to detail and inspection of the car to eliminate problems that may not be noticed by customers is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure working with Hallie at Jake Sweeney Tri
It was a pleasure working with Hallie at Jake Sweeney Tri county Mazda. We felt respected and understood as we purchased our new car. We shopped around before we decided and the dealings at this dealership felt honest. Couldn’t be happier.
It was a pleasure working with Hallie at Jake Sweeney Tri
It was a pleasure working with Hallie at Jake Sweeney Tri county Mazda. We felt respected and understood as we purchased our new car. We shopped around before we decided and the dealings at this dealership felt honest. Couldn’t be happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a certified used CX 30 at Jake Sweeney.
I recently bought a certified used CX 30 at Jake Sweeney. My purchase experience was exceptional. I worked with Joe Collins and I couldn’t have been more satisfied. I emailed Joe and gave him the inventory number of the 2 vehicles I wanted to look at. Joe responded promptly and included a brief video in his email introducing himself and said he would have the 2 vehicles fueled and washed and parked in front of the showroom for inspection and a test drive. When I arrived at the dealership, Joe was at the front door to greet me. He efficiently explained the differences between the 2 models and within a couple of minutes I was able to narrow my choice to the best model and was behind the wheel for a test drive. Joe’s experience and professionalism was a great help in every step of the process. Best car buying experience I have ever had!
I recently bought a certified used CX 30 at Jake Sweeney.
I recently bought a certified used CX 30 at Jake Sweeney. My purchase experience was exceptional. I worked with Joe Collins and I couldn’t have been more satisfied. I emailed Joe and gave him the inventory number of the 2 vehicles I wanted to look at. Joe responded promptly and included a brief video in his email introducing himself and said he would have the 2 vehicles fueled and washed and parked in front of the showroom for inspection and a test drive. When I arrived at the dealership, Joe was at the front door to greet me. He efficiently explained the differences between the 2 models and within a couple of minutes I was able to narrow my choice to the best model and was behind the wheel for a test drive. Joe’s experience and professionalism was a great help in every step of the process. Best car buying experience I have ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently worked with Hallie at Jake Sweeney Mazda to
I recently worked with Hallie at Jake Sweeney Mazda to purchase a used Honda from 500 miles away. I had never bought a car over phone/text and was a little apprehensive. However, it was a very convenient and positive experience. Hallie was really responsive and friendly and the car was delivered to me on one day and I love my new (to me) car. I highly recommend Jack Sweeney and Hallie in particular.
I recently worked with Hallie at Jake Sweeney Mazda to
I recently worked with Hallie at Jake Sweeney Mazda to purchase a used Honda from 500 miles away. I had never bought a car over phone/text and was a little apprehensive. However, it was a very convenient and positive experience. Hallie was really responsive and friendly and the car was delivered to me on one day and I love my new (to me) car. I highly recommend Jack Sweeney and Hallie in particular.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a Mazda CX-5, and I'm extremely
I recently purchased a Mazda CX-5, and I'm extremely satisfied with the entire experience. The sales team was knowledgeable, friendly, and went above and beyond to help me find the perfect vehicle.
I recently purchased a Mazda CX-5, and I'm extremely
I recently purchased a Mazda CX-5, and I'm extremely satisfied with the entire experience. The sales team was knowledgeable, friendly, and went above and beyond to help me find the perfect vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They're great.
They're great. Clean, helpful, quick and thorough. I am so glad I got my car there.
They're great.
They're great. Clean, helpful, quick and thorough. I am so glad I got my car there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair