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Mercedes-Benz of Coconut Creek

(1,547 reviews)
Visit Mercedes-Benz of Coconut Creek
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 604-1242 (866) 604-1242
Used (888) 902-6973 (888) 902-6973
Service (866) 309-1016 (866) 309-1016

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About our dealership

This seller has been on Cars.com since April 2011.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Coconut Creek from DealerRater.

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They corected all issues that I enountered with the

They corected all issues that I enountered with the vehicle . This was the second pirchase at this dealer and certainly return in the future.

They corected all issues that I enountered with the

They corected all issues that I enountered with the vehicle . This was the second pirchase at this dealer and certainly return in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Salesmen (Norman Zelaya) was very professional and

Salesmen (Norman Zelaya) was very professional and knowledgeable able the cart and all the features, He was also great on following up and some issues with the car providing great customer service

Salesmen (Norman Zelaya) was very professional and

Salesmen (Norman Zelaya) was very professional and knowledgeable able the cart and all the features, He was also great on following up and some issues with the car providing great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Edy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I was visiting my aunt in Ft Lauderdale.

I was visiting my aunt in Ft Lauderdale. We stopped in to look! ?. I found my perfect car! Everyone was so nice, attentive, and helpful. I will plan my visits to my aunt so that I can have Coconut Creek Mercedes do any service work. Thank you for making a wonderful car purchase experience. I have such bad luck selecting a car this summer, and I appreciate finding a place that treated me like a customer-not a woman who didn?t know what she was doing. Keep up the amazing customer support!

I was visiting my aunt in Ft Lauderdale.

I was visiting my aunt in Ft Lauderdale. We stopped in to look! ?. I found my perfect car! Everyone was so nice, attentive, and helpful. I will plan my visits to my aunt so that I can have Coconut Creek Mercedes do any service work. Thank you for making a wonderful car purchase experience. I have such bad luck selecting a car this summer, and I appreciate finding a place that treated me like a customer-not a woman who didn?t know what she was doing. Keep up the amazing customer support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Judi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My salesman was very professional and knowledgeable.

My salesman was very professional and knowledgeable. It was a very pleasurable car buying experience

My salesman was very professional and knowledgeable.

My salesman was very professional and knowledgeable. It was a very pleasurable car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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salesperson was the best evtything else was no so good ad

salesperson was the best evtything else was no so good ad to wait for 2plus hr for the paperwork and it was Rong and on top of that the new car was not ready !!!!

salesperson was the best evtything else was no so good ad

salesperson was the best evtything else was no so good ad to wait for 2plus hr for the paperwork and it was Rong and on top of that the new car was not ready !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patrick, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 406-1167.

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The service writer Keven kept on top of what was going on

The service writer Keven kept on top of what was going on and kept me informed. I was finished in the time he stated up front.

The service writer Keven kept on top of what was going on

The service writer Keven kept on top of what was going on and kept me informed. I was finished in the time he stated up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I had a really amazing buying experience for the first

I had a really amazing buying experience for the first time ever at Mercedes Coconut Creek. I just leased the GLE 450 E plug-in hybrid 5 days ago, and I haven’t used any gas at all. I absolutely I’m in love with this car. It’s everything that I was told it would be and more. A huge thank you to the team that I worked with because they made it so simple and painless for me and I can’t tell you how much I appreciate that Thank you so much Ailad , Brittany and Arthur For putting me in my dream car and making it enjoyable.

I had a really amazing buying experience for the first

I had a really amazing buying experience for the first time ever at Mercedes Coconut Creek. I just leased the GLE 450 E plug-in hybrid 5 days ago, and I haven’t used any gas at all. I absolutely I’m in love with this car. It’s everything that I was told it would be and more. A huge thank you to the team that I worked with because they made it so simple and painless for me and I can’t tell you how much I appreciate that Thank you so much Ailad , Brittany and Arthur For putting me in my dream car and making it enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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My experience at Mercedes Benz of Coconut Creek was

My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Jeff Boraks was the best!

My experience at Mercedes Benz of Coconut Creek was

My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Jeff Boraks was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My advisor Rick Brown is great & always informative

My advisor Rick Brown is great & always informative regarding my service reason, answers my questions.

My advisor Rick Brown is great & always informative

My advisor Rick Brown is great & always informative regarding my service reason, answers my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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This is my 5th purchase from automation and 2nd with this

This is my 5th purchase from automation and 2nd with this dealership. The new sales rep I have was difficult to deal with and I was not able to work with someone else but her Fabrizia

This is my 5th purchase from automation and 2nd with this

This is my 5th purchase from automation and 2nd with this dealership. The new sales rep I have was difficult to deal with and I was not able to work with someone else but her Fabrizia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Antonino, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.

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