Ideal Wheels

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 13, 2014

    My son just purchased a used Escalade there, and about a year ago I purchased a used Expedition. I was very satisfied with price and quality in both transactions.... I feel we received good value at a fair price! They did a good job, and I would definitely go back whenever we need a vehicle!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 12, 2013

    This was the worse experience I've had when looking for a Traverse. I called ahead and talked to two salesmen, both assured me they do not buy vehicles... that have been smoked in. I asked one salesman to pull a carfax and he was nice enough to call and tell me it had frame damage. Going by what the online pictures showed a nice looking vehicle, inside and out. But once we got there, the interior smelled horrible, like smoked in. When I went in to ask to test drive and if it was smoked in, the salesman was short with me. Looked like he was the only one working at the time. Issues with the Traverse...shook at 55 mph; both side mirrors did not work; cigarette burn on passenger door.

    2.0 out of 5
    Customer Service
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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