Reviews
This is my third car I have purchased through Ryan Auto...
This is my third car I have purchased through Ryan Auto Mall. I have had different sales people each time and every time my expectations have been met and more. Mickey was our sale associate this time around and she was absolutely wonderful. She answered any and all questions that my husband and I had and was very efficient at communicating with me even before we got to the dealership. I highly recommend buying from Ryan Auto Mall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Renee(sales) and Jeff(financing) were fantastic to work...
Renee(sales) and Jeff(financing) were fantastic to work with! They made the car buying process simple and easy. I browsed the inventory online and informed them what I was looking for. I got a personalized video of the car I was looking at. Made the trip down a couple days later and the rest is history. I got the car I wanted for a good price. Dealership and staff were all awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andrew is awesome. He listened to my wife and didn’t try...
Andrew is awesome. He listened to my wife and didn’t try to sell us a car we couldn’t afford. He is friendly, and detail oriented. He went over the car with my wife and answered any questions she had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with my visit to Ryan Auto Mall. Andrew is...
Very happy with my visit to Ryan Auto Mall. Andrew is very easy to work with, friendly, listened to my wants in a vehicle, did not try to sell me something I couldn’t afford. Will recommend him to anyone looking for a new car/truck. Will definitely buy another car when the time comes with Andrew.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with Mickey at Ryan Auto Mall. I...
I had a great experience with Mickey at Ryan Auto Mall. I informed her of what I was looking for and the very next day I was notified that someone had turned down a vehicle. I immediately scheduled to look at it the very next day. My expectations were met and beyond with Mickey, Brian and Jeff. They did everything they could to ensure that my wife and I were happy with the purchase and the future of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm not exaggerating when I say that working with Jeff...
I'm not exaggerating when I say that working with Jeff and Ryan auto has been the best car buying experience in my life. I live in Michigan and flew in to buy my truck. Jeff was there to pick me up from the airport and drive the hour back to Buffalo. He was genuine and friendly, and I never felt any sales pressure or phoniness. Working with Casey from finance was also a breath of fresh air! Ryan Auto and Jeff went out of their way to make my buying experience a pleasure, and I'd be surprised if I didn't come back for my next purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience buying my Jeep Grand...
I had an excellent experience buying my Jeep Grand Cherokee. Damian was extremely informative and friendly! I was impressed with his knowledge of the Altitude package.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Todd R. Was amazing! 2 trucks in 5 days delivered to our...
Todd R. Was amazing! 2 trucks in 5 days delivered to our front step. Painless process. Highly recommend this dealer! Will be sending friends and family his way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff Nelson and the team at Ryan Auto Mall went above...
Jeff Nelson and the team at Ryan Auto Mall went above and beyond to make purchasing our truck a great experience. We live about 2 hours from Buffalo and the truck we were interested in was pulled out and waiting for us when we arrived on a Saturday. Jeff personally took the truck to the detail shop to buff out a scratch, the service center was able to install a Tonneau cover that day and the finance department was speedy but took time to explain all the details. We were able to bring the truck home less than 4 hours after arriving in Buffalo. Thank you Ryan Auto Mall!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rob and Brandon were fantastic to work with. After...
Rob and Brandon were fantastic to work with. After working with 3 other dealerships, both of these guys were able to get me the Jeep I wanted, and get me a fair deal on my trade in, and great price on the new truck. Everyone I worked with, Strom Sales Mgr, to financing, seemed to genuinely care, and was not overly pushy, but greatly informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
