Skip to main content

Mercedes-Benz of Wilsonville

(1,193 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(1,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Wilsonville from DealerRater.

Want to share your experience with this dealership?

Write a review

Buying a Mercedes from MB of Wilsonville was one of the

Buying a Mercedes from MB of Wilsonville was one of the best decisions I've ever m made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means so much to us to see your review! Thanks from the team at Mercedes-Benz of Wilsonville.

Sarah has always been very helpful for both my and my

Sarah has always been very helpful for both my and my wife’s cars. She shows a true caring for her customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review of Sarah's exceptional support! Your feedback truly made our day. We will be sure to pass on your kind words to her and the rest of the team. —Mercedes-Benz of Wilsonville

Very customer oriented They stand by their

Very customer oriented They stand by their workmanship and see that we are we’ll taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for Mercedes-Benz of Wilsonville!

I was pleased with the ease of dropping off my car for

I was pleased with the ease of dropping off my car for service and receiving a loaner immediately without a lot of red tape.Brie made this a pleasant experience in spite of the cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear the service process at Mercedes-Benz of Wilsonville was seamless and stress-free! We will pass along your kind words to Brie. We look forward to seeing you and your vehicle next time!

While the people are friendly enough, the cost of regular

While the people are friendly enough, the cost of regular maintenance is outrageous. Nearly $1,000. As I,ple oil change is over $200

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kathy, I apologize for any frustrations you experienced with the service notification. We aim to provide comprehensive assistance and never intend to inconvenience our customers. Your comments have been forwarded to our store Management Team. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Always good service.

Always good service. Good communication with customer. Nice and clean facility. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing you speak so highly of our team and facility made our day! Thank you for choosing Mercedes-Benz of Wilsonville and sharing your support. We truly appreciate your recommendation!

It was a great experience.

It was a great experience. They were very fast very detailed and amazing crew You have there.👏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this feedback with the Mercedes-Benz of Wilsonville team. We appreciate your support!

Tim was exceptional customer service.

Tim was exceptional customer service. He gave me accurate quotes, kept me informed, and I didn't have to wait for an extended period of time for the work on the vehicle to be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Larry, we're pleased to hear Tim provided exceptional service and kept you informed throughout the process. Thank you for choosing Mercedes-Benz of Wilsonville and sharing your experience!

The team at Mercedes-Benz of Wilsonville is nothing short

The team at Mercedes-Benz of Wilsonville is nothing short of amazing! The team assisted me every step of the way and walked me through my lease options. I decided on a GLC 350e and absolutely love this vehicle. Thank you to Kyle and Alan for their assistance and hospitality on my new car. I will be recommending them to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful. Did you?
Yes No

The team at Mercedes-Benz of Wilsonville is nothing short

The team at Mercedes-Benz of Wilsonville is nothing short of amazing! The team assisted me every step of the way and walked me through my lease options. I decided on a GLC 350e and absolutely love this vehicle. Thank you to Kyle and Alan for their assistance and hospitality on my new car. I will be recommending them to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Taylor, we're so glad to hear about your positive experience with Kyle and Alan! Congrats on your GLC 350e, and thank you for choosing Mercedes-Benz of Wilsonville.