Reviews
Zachary was very knowledgeable and provided excellent...
Zachary was very knowledgeable and provided excellent details on current and future MB SUVs. He was able to provide me with multiple options for CPO and new vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought a car with help from Rich Heller yesterday from...
We bought a car with help from Rich Heller yesterday from Mercedes-Benz of Wilsonville. He was very knowledgeable, easy going and made the process comfortable. We would buy from him again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership did a wonderful job on taking care of my...
The dealership did a wonderful job on taking care of my car. Your service folks were very professional and polite and had me out the door quickly with a loaner car along with getting my service done in a timely manner. I was very impressed with the service I receive Thank you for everything!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Evan Whitaker was customer responsive. Absolutely no...
Evan Whitaker was customer responsive. Absolutely no pressure. It was actually an enjoyable purchase experience. I thought the dealership was well appointed and everyone was very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always top notch service. Always keeps you informed of...
Always top notch service. Always keeps you informed of the cost and problems. Quick and easy to get in and out of service dept. Why isn’t the service dept available below.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were very pleased with Christen and how he set up our...
We were very pleased with Christen and how he set up our repair conveniently for us and they men were very prompt. The guys he sent were great also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional staff and nice facility The vehicle...
Very professional staff and nice facility The vehicle was not cleaned as wall as I would have liked and there was a panel on the interior that was wrongly placed. I believe they should have noticed that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service experience....Chris Scott is the...
Outstanding service experience....Chris Scott is the best, is very thorough and takes the time to do things properly. We are very happy as to how this visit went...we shall return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had great customer care. The service department was...
I had great customer care. The service department was very knowledgeable and helpful. The parts department was also helpful and patient. I am happy to recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department:Poor customer service. Treat me like...
Service department: Poor customer service. Treat me like I am an idiot. Took my car and there twice, for a well known issue.... still not fixed... Service advisor Shakshi was not helpful and quite evasive..... Frustrating, humiliating experience!!!!! Never again, Wilsonville!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
