Skip to main content

Mercedes-Benz of Wilsonville

(1,193 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(1,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Wilsonville from DealerRater.

Want to share your experience with this dealership?

Write a review

Zachary was very knowledgeable and provided excellent...

Zachary was very knowledgeable and provided excellent details on current and future MB SUVs. He was able to provide me with multiple options for CPO and new vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We bought a car with help from Rich Heller yesterday from...

We bought a car with help from Rich Heller yesterday from Mercedes-Benz of Wilsonville. He was very knowledgeable, easy going and made the process comfortable. We would buy from him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership did a wonderful job on taking care of my...

The dealership did a wonderful job on taking care of my car. Your service folks were very professional and polite and had me out the door quickly with a loaner car along with getting my service done in a timely manner. I was very impressed with the service I receive Thank you for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Evan Whitaker was customer responsive. Absolutely no...

Evan Whitaker was customer responsive. Absolutely no pressure. It was actually an enjoyable purchase experience. I thought the dealership was well appointed and everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always top notch service. Always keeps you informed of...

Always top notch service. Always keeps you informed of the cost and problems. Quick and easy to get in and out of service dept. Why isn’t the service dept available below.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were very pleased with Christen and how he set up our...

We were very pleased with Christen and how he set up our repair conveniently for us and they men were very prompt. The guys he sent were great also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional staff and nice facility The vehicle...

Very professional staff and nice facility The vehicle was not cleaned as wall as I would have liked and there was a panel on the interior that was wrongly placed. I believe they should have noticed that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding service experience....Chris Scott is the...

Outstanding service experience....Chris Scott is the best, is very thorough and takes the time to do things properly. We are very happy as to how this visit went...we shall return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had great customer care. The service department was...

I had great customer care. The service department was very knowledgeable and helpful. The parts department was also helpful and patient. I am happy to recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department:Poor customer service. Treat me like...

Service department: Poor customer service. Treat me like I am an idiot. Took my car and there twice, for a well known issue.... still not fixed... Service advisor Shakshi was not helpful and quite evasive..... Frustrating, humiliating experience!!!!! Never again, Wilsonville!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.