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Laurel Nissan

(102 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Laurel picked up my car at work then changed the oil/tire rotation! How convenient!

Laurel picked up my car at work then changed the oil/tire rotation! How convenient!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Had my 2023 Nissan Rogue platinum in for a recalled blown engine. The process took over a month to complete because of some short staffing in the service department but when the job was completed all seems to be in great working order. The mechanics seem to have a great understanding of the rebuilding of the nissan engines. Would recommend this dealer and the service team!

Had my 2023 Nissan Rogue platinum in for a recalled blown engine. The process took over a month to complete because of some short staffing in the service department but when the job was completed all seems to be in great working order. The mechanics seem to have a great understanding of the rebuilding of the nissan engines. Would recommend this dealer and the service team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick and fast service. I also like the text update feature, keeping me informed on what is happening with my car. Very friendly and informative on what repairs are to be expected and maintenances to plan for.

Quick and fast service. I also like the text update feature, keeping me informed on what is happening with my car. Very friendly and informative on what repairs are to be expected and maintenances to plan for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Kyra!

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Another very good service experience from Laurel Nissan service department. The appointment was made to fit my convenience and the service was performed as expected. They even squeezed in an unscheduled oil change for me. Thank you again.

Another very good service experience from Laurel Nissan service department. The appointment was made to fit my convenience and the service was performed as expected. They even squeezed in an unscheduled oil change for me. Thank you again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review Dennis!

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The service department is top notch have been going there for well over 10 years and any issue I have ever had with my vehicles have always been solved.

The service department is top notch have been going there for well over 10 years and any issue I have ever had with my vehicles have always been solved.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Dennis!

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I always have an excellent experience in the Service Dept at Laurel Nissan. They are courteous, professional, competent, and efficient.

I always have an excellent experience in the Service Dept at Laurel Nissan. They are courteous, professional, competent, and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Toni we appreciate the great review!

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Always a great experience at Laurel Nissan. Excellant customer service. I was just in for a routine oil change and was in and out in no time. The ladies in the service department always make my day and are so cheerful. Keep up the great work.

Always a great experience at Laurel Nissan. Excellant customer service. I was just in for a routine oil change and was in and out in no time. The ladies in the service department always make my day and are so cheerful. Keep up the great work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Rebecca!

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Another great service experience from Laurel Nissan service department.oil change, brake fluid replacement and differential service. All completed in a timely manner and professionally done. Keeping my Nissan running smoothly.

Another great service experience from Laurel Nissan service department.oil change, brake fluid replacement and differential service. All completed in a timely manner and professionally done. Keeping my Nissan running smoothly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Dennis!

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Yesterday was my 2nd visit at Laurel Nissan for service, and once again I give them 5 Stars!! I would give them 10 Stars if I could!! Their professionalism and courtesy is stellar!! The Service Manager explained perfectly, everything that was done to my car, and I left there feeling great!! They even washed my car!! I will be going back for future Service appointments. Thank you Laurel Nissan!!

Yesterday was my 2nd visit at Laurel Nissan for service, and once again I give them 5 Stars!! I would give them 10 Stars if I could!! Their professionalism and courtesy is stellar!! The Service Manager explained perfectly, everything that was done to my car, and I left there feeling great!! They even washed my car!! I will be going back for future Service appointments. Thank you Laurel Nissan!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always excellent service when I come for oil changes or inspections! I was a little worried after my first oil change and to check why the airbag light was on, given that my Sentra had problems with parts going bad, etc almost every time I needed service. Everything was explained to me in detail and they were nice enough to transport my car back and forth! I don’t think I’ll go anywhere else.

Always excellent service when I come for oil changes or inspections! I was a little worried after my first oil change and to check why the airbag light was on, given that my Sentra had problems with parts going bad, etc almost every time I needed service. Everything was explained to me in detail and they were nice enough to transport my car back and forth! I don’t think I’ll go anywhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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