Timbrook GMC

The dealership is always spotless employees are the best they cater to my every request from coffee an donuts to a loaner car while my truck is being serviced.

From the time you start shopping until you purchase and then every time you have service or any inquiries, Timbrook Nissan staff are there to help you. Greg Shumaker is an excellent salesman. He is very attentive and always aiming to please. He follows up on new sales and checks in with customers to see if they need anything. Inquiries are handled quickly and satisfactorily. I feel like he is my personal salesman! He is definitely my “go to” when I need anything!

very friendly and courteous...took my vehicle in right away and had it finished in a very timely manner.

This is the review we left on Google: My husband and I recently had the pleasure of purchasing a 2024 GMC Sierra SLE from Timbrook GMC in Cumberland, MD, and we couldn't be happier with the entire experience. From start to finish, the team at Timbrook GMC exceeded our expectations. A special thank you to Jim Vanmeter, and Jordan Strachan, who made the buying process smooth and enjoyable. Their professionalism, knowledge, and genuine care were truly outstanding. Jim and Jordan took the time to understand our needs and answered all our questions thoroughly, without any pressure. They were patient, attentive, and ensured we felt comfortable and confident in our decision. The 2024 GMC Sierra SLE is everything we hoped for and more! Timbrook GMC offered a fantastic selection. The entire dealership staff was friendly and welcoming, creating a relaxed and positive atmosphere. If you're in the market for a GMC and want a top-notch buying experience, I highly recommend Timbrook GMC in Cumberland, MD. Ask for Jim Vanmeter and Jordan Strachan – you won't be disappointed! Their dedication to customer satisfaction is truly commendable. Five stars all the way!"

Such a wonderful experience. I came to this dealership knowing exactly what I wanted down to the trim and color. They didn’t have exactly what I wanted on the lot, but Greg Shumaker was very receptive to my family’s needs and ambitious in finding the exact Pathfinder quickly! The whole team was wonderful and I would highly recommend.

Timbrook had a vehicle that was exactly what I wanted and was hard to find. I called and asked Jim Vanmeter to hold the vehicle for me until I had time to travel from my home in New York to their dealership in Maryland, a distance of some 350 miles. He said no problem and gave me his word. Three days later the vehicle was ready when I arrived and was exactly what I wanted. Jim gave my wife and me a great test drive experience. All other aspects of the sale were quickly handled, and we were on our way home with the truck. I would recommend Timbrook to anyone looking to buy a vehicle. They were experienced and courteous.

great service, went out of way to get the car brought in for me and it was perfect

Had taken truck in last week for oil change and check engine light on, however, engine light was off when taking truck in. Engine light came back on March 3rd took vehicle to dealer to have them check engine light, they ended up taking truck in, without an appointment, provided a loaner vehicle. Issue was with DEF and its tank which was replaced. Work was covered under warranty, good deal.

Timbrook Nissan always come through with quick and profesional service when i need something taken care of my Nissan Altima.

During a time when everyone is having major problems for getting parts for just about everything TIMBROOK COLLISON could not have been nicer to me. This is Judy Nave, This is MY car that was worked on. GOD BLESS YOU ALL. YOU WERE SO KIND AND PATIENT WITH THIS "OLD WOMAN:. Judy Nave