Zerr Auto Sales

One of the best buy here pay here car lots in Springfield. I've been doing business with Pete and Brent for years now, it is a simple process with this company, you buy the car you pay for it until the loan is paid off, if you default on the loan it is up to you to figure it out. Quality cars sold here, just like any other company, test drive the car and if you like it and can afford it then make Pete a deal it is that simple. I've read too many people on here whining about their experiences here, and guess what ? If you decide not to pay then he has the right to pick up the car. I was not paid to post this review nor do I work for Zerr Auto but a customer who is greatful these folks sold me several cars when I needed them when no one else would approve me for a car loan. Now that I have rebuilt my credit I will continue to do business with Pete and Brent. So if you are in the market for a car deal go see them I know they will take care of you.

A very shady business whether it's pawns, cars, or title loans they are very unfriendly, shady, and makes you feel like you're making a deal with the devil

I recently purchased a vehicle from Zerr Auto Sales. When test driving the vehicle we noted a dash warning light was on. A quick trip to O'Reilly determined this was due to a bad 02 sensor which would cost $150 + installation. In addition there was a chip in the windshield that would soon become a crack so would need repaired ASAP as well. Due to these issues Zerr Auto Sales agreed to drop the price by $400. Not optimal but we agreed. While we were at the bank picking up payment for the vehicle, Zerr Auto Sales sent the vehicle for inspection ($12). Upon our return the inspector phoned and advised that the vehicle would not pass inspection. It needed a new headlight($30) and a new front CV Axel due to a broken boot ($197 dealer cost). The associate we were dealing with stated that they would cover the repairs and we would proceed with the agreed upon price. However, when he phoned Mr. Zerr to let him know about the inspection, Mr. Zerr would only agree to replacing the headlight stating that "our guy" didn't catch the broken boot. "Our guy" that he was referring to was simply a young friend of my sons who took a look at the car during one of our test drives and gave his UN-professional opinion on this TYPE of vehicle not this particular vehicles mechanical condition. We could have walked away but we were there with check in hand and had put a lot of time into purchasing this vehicle so we proceeded. We then had to have the vehicle repaired ourselves. I contend that though this vehicle was being sold "As Is" a man of integrity would have covered a repair of this nature before letting the vehicle leave the lot. I wanted to take my business to the little guy instead of dealing with a large dealership. Lesson learned.

I bought a car from zerr and yes I fell behind but made the payments as I promised. Just recently had the car repossessed by then because I again I fell behind. When I tried to make arrangements to make a payment over the phone they refused. When I told them I would be in the following week to catch the account completely current they told me 1) that they weren't calling the repo man off and 2) they wanted it patted on full. In the course of the year I have put a minimum of $6000 in repairs to the car on things that shouldn't go out anytime soon. I will never deal with them again and if you are thinking about going through for a vehicle I highly suggest you don't

Easy to deal with, upfront and straight forward process. No pressure sales that made it easy to decide and buy.

Not good service or honesty in selling of the cars