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John Hiester Chevrolet

(789 reviews)
Visit John Hiester Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 383-2812 (888) 383-2812
Used (888) 383-0866 (888) 383-0866
Service (888) 385-1304 (888) 385-1304

Reviews

(789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hiester Chevrolet from DealerRater.

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Always attentive to customers and straightforward about

Always attentive to customers and straightforward about pricing and what to expect from the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for providing this amazing feedback, Wes! Our team really appreciates your comments and we hope that you will visit us again soon! The John Hiester Chevrolet Team

Alex Fahie worked with my husband and I in purchasing a

Alex Fahie worked with my husband and I in purchasing a 2018 ATS Cadillac on Monday, April 15, 2024. Alex went overboard in addressing the needs and wants of my husband to make the purchase a reality. I think he is a great salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Sandra! It's great to hear we were able to go above and beyond your expectations and provide you and your husband with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The John Hiester Chevrolet Team

Great service advisor kept me updated and applied my

Great service advisor kept me updated and applied my coupons rest check engine light great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The John Hiester Chevrolet Team

Great friendly staff throughout the entire store.

Great friendly staff throughout the entire store. Great selection of vehicles available. easy repeat buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Raoul, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The John Hiester Chevrolet Team

Everyone at the Dealer was great.

Everyone at the Dealer was great. They were all very helpful. It was a great experience,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! The John Hiester Chevrolet Team

Great place to buy a truck!

Great place to buy a truck! Management was very easy to deal with and left satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, OJ. The John Hiester Chevrolet Team

Had to drive over 350 miles to get my truck I wish was my

Had to drive over 350 miles to get my truck I wish was my local dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Charles, thank you for the wonderful review and for traveling to John Hiester Chevrolet of Fuquay Varina from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. The John Hiester Chevrolet Team

Very friendly and professional staff.

Very friendly and professional staff. All questions answered. Business, finance manager reviewed all transactions. Salesman, Max was friendly, helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The John Hiester Chevrolet Team

Absolutely disappointed with the way this dealership

Absolutely disappointed with the way this dealership handled business.. I would not recommend them for anything..if you think that treating and cheating is good business give them your business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. The John Hiester Chevrolet Team

Friendly and helpful staff.

Friendly and helpful staff. Service was done in a timely manner. Will take my vehicle back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We cannot thank you enough for this glowing review of our service center, John! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! The John Hiester Chevrolet Team