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Hendrick Toyota Apex

(2,486 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 6:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Alejandro was great at Hendricks Toyota of Apex!

Alejandro was great at Hendricks Toyota of Apex! Not the ?typical car salesman?. Smooth process. Worth the drive to Apex! The ?warranty? packages offered by finance office were a joke though! Don?t get wrapped up in the monthly payment-ask for the warranty pricing (one was $17k)!

Alejandro was great at Hendricks Toyota of Apex!

Alejandro was great at Hendricks Toyota of Apex! Not the ?typical car salesman?. Smooth process. Worth the drive to Apex! The ?warranty? packages offered by finance office were a joke though! Don?t get wrapped up in the monthly payment-ask for the warranty pricing (one was $17k)!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Holly L, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

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We had a great experience with Chandler.

We had a great experience with Chandler. This is our third car we bought in this dealer. Chandler work with us to get the car we wanted and a good deal.

We had a great experience with Chandler.

We had a great experience with Chandler. This is our third car we bought in this dealer. Chandler work with us to get the car we wanted and a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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I Highly recommend this dealership for their service and

I Highly recommend this dealership for their service and sales . Ouafae was very professional, and provided me with excellent customer service during servicing my crown Signia .

I Highly recommend this dealership for their service and

I Highly recommend this dealership for their service and sales . Ouafae was very professional, and provided me with excellent customer service during servicing my crown Signia .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Jamie Holley assisted us in the purchase of a used car.

Jamie Holley assisted us in the purchase of a used car. We'd had in mind what we needed, had shopped several dealerships without success, and while looking over the inventory at Hendrick, found vehicles close to what we wanted, but were higher in price than we were willing to go. I jokingly said that if they could meet the price we had in mind, we'd purchase. Without skipping a beat, Jamie said it wouldn't hurt to ask, and an hour and a half later I was driving off in a vehicle with a benefits package on top of what other dealerships seemed to think was an impossible offer.

Jamie Holley assisted us in the purchase of a used car.

Jamie Holley assisted us in the purchase of a used car. We'd had in mind what we needed, had shopped several dealerships without success, and while looking over the inventory at Hendrick, found vehicles close to what we wanted, but were higher in price than we were willing to go. I jokingly said that if they could meet the price we had in mind, we'd purchase. Without skipping a beat, Jamie said it wouldn't hurt to ask, and an hour and a half later I was driving off in a vehicle with a benefits package on top of what other dealerships seemed to think was an impossible offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jonathan Mills, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

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Absolutely Amazing Experience!

Absolutely Amazing Experience! Thank you Caleb Brown for your excellent service! We love our new truck!

Absolutely Amazing Experience!

Absolutely Amazing Experience! Thank you Caleb Brown for your excellent service! We love our new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Aldridge, we are so happy to read such a great review about Hendrick Toyota Apex!

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Got help the moment I got to the dealership.

Got help the moment I got to the dealership. Thanks to the team for helping me trough getting my dream car!

Got help the moment I got to the dealership.

Got help the moment I got to the dealership. Thanks to the team for helping me trough getting my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jesus! We're so happy we were able to help you out!

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My 2022 Tundra broke down with multiple malfunction

My 2022 Tundra broke down with multiple malfunction messages. Thankfully we were able to safely pull into a gas station. Just after the dealership closed for the day and seven hours later our tow truck pulled into Hendrick Toyota. In the morning, I was assigned Patrick Meece as my Service Advisor. Patrick turned out to be a blessing. He was diligent at keeping me in the loop throughout the process. The issue turned out to be caused by an intermittent wire/connector going to the Transmission Range Sensor (TRS). With plans for a long-range travel trailer trip, I was hesitant to accept the diagnosis. Patrick assured me that the vehicle was now road ready. He was right. With a two-day turnaround on the repair and coverage under warranty, I am very pleased. Patrick did great managing my expectations. Kudos to him.

My 2022 Tundra broke down with multiple malfunction

My 2022 Tundra broke down with multiple malfunction messages. Thankfully we were able to safely pull into a gas station. Just after the dealership closed for the day and seven hours later our tow truck pulled into Hendrick Toyota. In the morning, I was assigned Patrick Meece as my Service Advisor. Patrick turned out to be a blessing. He was diligent at keeping me in the loop throughout the process. The issue turned out to be caused by an intermittent wire/connector going to the Transmission Range Sensor (TRS). With plans for a long-range travel trailer trip, I was hesitant to accept the diagnosis. Patrick assured me that the vehicle was now road ready. He was right. With a two-day turnaround on the repair and coverage under warranty, I am very pleased. Patrick did great managing my expectations. Kudos to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Mikeh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex. So Glad Patrick was able to provide great customer service and communicate positive reassurance! Please do not hesitate to reach out to our team here at Hendrick Toyota Apex Anytime!

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Sales rep was Raphael.

Sales rep was Raphael. He was patient and professional from the first phone call until I pick up the vehicle. Thank you, Ralph, Happy Fall@

Sales rep was Raphael.

Sales rep was Raphael. He was patient and professional from the first phone call until I pick up the vehicle. Thank you, Ralph, Happy Fall@

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Cecilia Martinez for the wonderful review! Glad Raphael was so helpful! Happy Fall to you as well! Enjoy your new vehicle

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Raul Amacker was fantastic to work with!

Raul Amacker was fantastic to work with! Friendly, no pressure, and got us a good deal! Highly recommend!

Raul Amacker was fantastic to work with!

Raul Amacker was fantastic to work with! Friendly, no pressure, and got us a good deal! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Henry Thompson, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

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I’ve bought a few cars in my life, and Raul is by the

I’ve bought a few cars in my life, and Raul is by the best sales rep I’ve had. Very professional and genuine.

I’ve bought a few cars in my life, and Raul is by the

I’ve bought a few cars in my life, and Raul is by the best sales rep I’ve had. Very professional and genuine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen Stars, we are very happy to have provided you with such a positive experience!

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