Rochester Imports

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 7, 2018

    If you’re looking for a quality used vehicle for a great price, go check out Rochester Imports. Look at the inventory and if you see something you’re interested... in, then go up to the office and talk to Bill H. He’s a great guy- very friendly. He’ll hand you the keys and a plate if you want to test drive it. That’s it, no sales pitches no pressure, you just go do what you have to do to check it out. For me he really went out of his way to help me get the car I wanted. A great car. Nothing wrong with it and It was priced below market value. I did notice after buying it that it had an exhaust leak. He got it fixed immediately no questions asked. The buying process was painless. Bill walked me through all the things I had to do and he took care of the rest. Put plates on the car and a temporary registration and handed me the keys. I would call that a great car buying experience. I highly recommend stopping by Rochester Imports In Webster on Gravel Rd or check out the website. There’s a lot of dealers between Rochester and Williamson. I went to a lot of them but I found friendly atmosphere, honestly, quality cars and very fair prices at Rochester Imports.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    June 30, 2018

    Tried using the texting option to get basic info about the car. Got a response and then was left hanging for 3 days. Then only to get a response that the... vehicle sold, without even answering my question. I really would have like to do buisness

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 14, 2018

    Bill was great! I didn’t fell like I was being swindled or taken advantage of like I had been at other small dealerships. There was an unexpected mechanical... problem after purchase and Bill paid for it without any protest. Very pleased!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2018

    Best experiance yet!! Very honest and great prices!!! I will def. buy another car here! Thank you so much. Go here and you will be happy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 8, 2017

    Bill H. is a great person to work with. No pressure, very helpful, and he made me a very good deal on a used Honda Civic. Clean car, runs great. I am happy... that I went to R.I . LLC.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2017

    Wonderful experience. Very impressed with the operation.m

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 4, 2017

    Very unpleasant and unprofessional non thx no thx no thx and no pool thanks

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    William was a great guy to do business with, he did not push a sale on us instead he let us check out his lot in privacy and approach him when we were... ready. He had dealer plates and keys waiting for us for the vehicle we were interested in and let us test drive the vehicle at our leisure. He made the buying process very easy and smooth by handling all the DMV paperwork for us and being honest and realistic on prices. I highly recommend checking out his dealership and working with him. We couldn't be more satisfied with our new to us used Subaru Forester from Rochester Imports!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2017

    Good communication with the dealership. Able to take vehicle for ride.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 26, 2016

    I bought a car a little over a month ago from here. I had been looking at their inventory for months until I had enough money and when I finally did they... posted a listing for an '06 Impreza Outback Sport. Loved the look of it, called them up and told them I would be coming to take a look. I live just outside of Syracuse, so I wanted to make sure the car would still be there. Went and checked it out, drove it, put it through its paces and liked it so much I drove away with it that day. They made the whole process easy, and I just brought my plates and info with me. The price was incredible, as are all his prices. This car was well below book value. I haven't written a review until now because I wanted to get it fully checked out by my mechanic and drive it for a bit before I sung this dealer's praises. Other than a couple of minor issues (which I knew needed to be fixed before I bought it), the car is in fantastic shape and has run great every day since I've bought it. All of his cars (that I've ever seen listed) are always so clean looking and well-priced. Even if you live a little bit far from here, I highly recommend this dealer, especially if you love Subaru. He stocks them very frequently and always seems to sell good quality, well-priced cars. Excellent dealer and excellent experience overall.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
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