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Chevrolet Buick GMC of Murfreesboro

(1,240 reviews)
Visit Chevrolet Buick GMC of Murfreesboro
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (877) 225-6822 (877) 225-6822
Used (615) 610-1725 (615) 610-1725
Service (615) 685-6417 (615) 685-6417

Reviews

(1,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet Buick GMC of Murfreesboro from DealerRater.

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Love my car, great place to buy.

I needed a new car and I dislike car salesmen. I sent my dad who is retired, looking for cars for me. After looking for almost a year, my dad looked at a truck with this dealership and ran into Bobby Bates. I went over to look at the truck and decided it wasn't going to work for me. Bobby didn't pressure me in anyway and asked it he could help me find something else. We looked at several vehicles. Mr. Bates was very helpful in finding a car that I liked, had some great features and in which I could get the best savings on. I got a price and told him I need to think about it. Again he didn't push, just shook my hand and thanked me for coming out. I took my wife down to look at it and drove a few other cars before making my decision. Everyone at the dealership was super helpful. They quickly got me approved and I was sent to Shawn Ashcroft. Shawn was a big help as well. He spent some time helping me get the best interest rate, payment and warranty on my car that would fit my needs. He even spent time going over my credit score with me and gave us some valuable information. Today I am driving my 2012 Chevy Malibu. I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new Buick Enclave

As a rule, I drive my vehicle 11 years, so it was time to go shopping for my next car. I knew what I wanted...a Buick Enclave. I drove in the lot and there stood Dick Pritt waiting for me as if he knew I'd be there sometime that day. Enough said! Dick helped me buy my car in the quickest amount of time...Tony helped me sign my life away in a flash, and two days later Tye helped me get connected to Onstar so I could get back in my vehicle!!! Suffice it to say, "I love this dealership!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Andy Kinsman is a excellent salesman

This was the best experience I have ever had with a dealership. Everyone was friendly and cared about me and my needs. They had the vehicle i was looking for with the options to go along with it. Once I got to the lot I was greeted in a professional manner and wasn't bombarded by several salesman. I was very pleased with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic experience!

After looking all over Nashville we decided to go to Murfreesboro and we are so glad we did! Ed Burris was excellent in helping us find the right vehicle for the right price and didn't take long to do it either. He helped us through the process and we was in and out in no time. We will definetely make this our car dealer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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moustache

Best of all, the folks were very friendly and helpful in the whole process of leasing a Malibu. No presure, just good information and interest in providing me with what I needed. I would be remiss if I neglected to mention the wonderful deal I got from the dealer and from GM. Thanks to Phil, Jim and Anthony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

The buying experience was hassle free and the salesman (Joe Williams) was laid back and friendly. Joe made it easy for me to make a decision about buying the car. The entire process was quick and easy. I have bought several cars and this was the quickest sales experience I have ever had. Thank you for your timely process during my purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied Customer

Scott Darnell was very courteous and professional towards us, greeted us promptly and listened to our vehicle needs, arranged a test drive of vehicle and located the specific vehicle that we wanted thru their locater system. Jim Matthews, sales manager, was very friendly and made us feel at home and at ease. He was very professional and searched for incentives on the Malibu that we wanted. Felt like we were meeting old friends and the purchase transaction was enjoyable and did not take up much time to complete. Great Job to Jim and Scott. Thanks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your great review! We appreciate your feedback and will continue to strive to exceed our customers' expectations.

New Buick Lacrosse Purchase

We worked with Tyler Weaver recently to purchase a 2012 Lacrosse. Tyler showed us several different options and did not pressure us into a decision. Dealership staff was friendly. Selection on vehicles was good. It was the best experience we have ever had purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We always love to hear back from Happy Buick Drivers! Thanks for taking a moment share your experience here at our dealership. We appreciate your business and we hope that you have many years of enjoyment driving you new Buick LaCrosse! - Paul H.

Positive Experience

My husband and I enjoyed our experience at the Buick dealership in Murfreesboro. Joe Williams was friendly, efficient, and did not pressure us. He answered all of our questions and was very helpful in making our car-buying experience a positive one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking time to write your review and sharing your experience that you had working with Joe. We really appreciate it! Our goal is to make every customer feel welcome and take the time to listen to them. Don't forget to check our website for service specials when it comes time to get your next oil change! - Paul Huber

Awesome Teamwork

The partnership between Tye Hargrove and Tyler Weaver was a wonderful experience in which they provided everything my husband and I needed to make the decision to buy a vehicle from them very easy. They listened to our needs, accomodated us, showed interest, and efficient service from viewing vehicles, to offering us cars we would not otherwise have known about that were exactly what we were looking for, and guided us all the way through the financing to get the best deal possible. Appreciate the wonderful Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the kind words. Tye has been a great ambassador for our dealership for many years and Tyler always does a fantastic job. He is one of our very best. We appreciate your review and look forward to seeing you soon. Make sure to stop in for a cup of coffee and say hello! - Paul Huber