Black Chrysler Dodge Jeep Ram

Schedule to have work truck in for recall and updates. Dropped truck off at 7:30 in the morning called at 2:30pm to check on it. Was told it’s in the bay and work being performed come and pick up at 4:30. I got there at 4:00 and still sitting where I left it. Never put in and said they got busy. Needless to say not happy and will never go back.

I was very happy with my buying experience. Scott Hoffman took the information on what I was looking for and showed me 4 trucks that met the specs. I found the perfect truck and had financing approved quickly. I would definitely go back for future purchases.

The he best experiences I’ve had with a dealership. Everything was as we discussed and Matt took care of my needs great.

AJ was such a pleasure to work with that from the minute I stepped in the dealership I knew I was going to walk out with a deal I couldn’t pass up. He was genuine and displayed genuine concern for meeting all of my needs from start to finish. He followed through with my requests even a week later making what seemed impossible seamless. Anyone would be lucky to work with our new friend AJ☺️

Fantastic experience! I recently purchased a new Dodge Charger from Black CDJR in Statesville. My sales rep, Scott Hoffman, was outstanding, as were his colleagues!! I drove to Black's dealership in Statesville, N.C., from Raleigh. Scott was waiting on me with keys and all info in hand - very efficient and respectful of my time. Scott and his sales manager proposed a very fair initial price, and then worked with me to reach an even better price, all without any pressure or gimmicks. Scott and his colleagues were absolute professionals throughout the entire negotiation process. I have my eye on one of the new Dodge mid-size pickups slated to hit the showrooms soon. Black CDJR and Scott will be my first and only stop when they do.

Patient knowledgeable no pressure willing to answer all my questions and made sure instructed me on new technology before my leaving the dealership

Visited black Chrysler in Statesville NC last week to look at a new charger and sat down with Scott Hoffman , wound up the payments were way over my head so we went to another dealer and we’re not satisfied with them , we went back to Black and Scott worked out a deal giving us incentives and putting a little more down and got the payments down to where we could pull it off.

Really appreciate the service we got from them and thanks Scott ,and Mike we will definitely buy from you guys in the future 👍

I have nothing but good things to say about this dealership and my experience here. My wife and I worked with Scott Hoffman and will be going back to him again for our next vehicle as well. He was extremely friendly and knowledgeable (as all salespeople should be) but unlike other salespeople I've dealt with before Scott seemed to put our best interests above those of the dealership. He talked to us about the certification inspections that the vehicle has undergone, the warranties that are included in the sale (not additional warranties or any of that nonsense) and even inspected the vehicle himself and pointed out areas of concern before ensuring they were addressed immediately. When we got to the financing, we worked with Mike Summers who didn't waste anyone's time trying to slip BS into the sale, and he was very informative and friendly as well. There were no back-and-forth games, no attempted up-selling of things we didn't want nor need, and no excessive waiting. At risk of sounding cliche, the overall vibe that we walked away with is that this is a family-atmosphere, and we were included in that family.

bought a 2013 Chevy Silverado 3 weeks ago, first I got a call that I needed to go get the truck inspected cause it ran out of its 30 days ( guess is it was never inspected) next didn’t notice a small chip in windshield 2 weeks ago had Safelite repair it lasted a week and cracked all the way across 450.00 repair, since they didn’t inspect it I just assumed the didn’t change the oil so I got it inspected and oil changed another 127.00, only to find out the rear main seal and oil pan leaking oil, while standing and watching all this the front rotors are ruined haven’t fixed all this yet so another 400+ dollar fix, so 3 weeks after buying this truck I will have another 1000.00 in repairs, the rotors, rear main seal and oil pan should have been fixed before the truck was ever put on the lot, but this is what you get from this dealership, wish I would have paid a little more attention before I ever bought this nightmare