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Crown Buick GMC

(3,604 reviews)
Visit Crown Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (504) 708-4748 (504) 708-4748
Used (504) 383-9876 (504) 383-9876
Service (504) 569-5937 (504) 569-5937

Inventory

See all 592 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2019.
Crown Buick GMC has been satisfying the automotive needs of the greater New Orleans area since 1975. Locally owned and operated by Larry Oggs and Jerry Groetsch Crown has been recognized nationally by General Motors as a "Best in Class" Dealer.

We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
We Run On Relationships!

Service center

Phone number (504) 569-5937

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Joe Grego headshot
Joe Grego
New Car Sales Consultant
(136 reviews) certified badge
Joe Murray headshot
Joe Murray
New Car Sales Consultant
(102 reviews) certified badge
Kimble Wright headshot
Kimble Wright
New Car Sales Consultant
(60 reviews) certified badge
Jose Moradel headshot
Jose Moradel
Finance Manager
(258 reviews) certified badge
Sandy Cox headshot
Sandy Cox
New Car Sales Consultant
(212 reviews) certified badge
Brandy Mayer headshot
Brandy Mayer
Pre-Owned Sales Consultant
(62 reviews) certified badge
Kenneth Simms headshot
Kenneth Simms
New Car Sales Consultant
(39 reviews) certified badge
Kade Hidalgo headshot
Kade Hidalgo
New Car Sales Consultant
(30 reviews) certified badge
Danette Pizzolato headshot
Danette Pizzolato
Service Advisor
(183 reviews) certified badge
Alexis Diaz headshot
Alexis Diaz
Finance Manager
(138 reviews) certified badge
Kyle Kennedy headshot
Kyle Kennedy
Transport Check-In
(101 reviews) certified badge
Kwanza Washington headshot
Kwanza Washington
Service Customer Relations
(358 reviews) certified badge
Kaitlin Dauzat headshot
Kaitlin Dauzat
Service Advisor
(144 reviews) certified badge
Dwain Lefebre headshot
Dwain Lefebre
Service Advisor
(92 reviews) certified badge
Scott Sparks headshot
Scott Sparks
New Car Sales Consultant
(153 reviews)
Kalob Guillot headshot
Kalob Guillot
New Car Sales Consultant
(74 reviews)
Kevin Brown headshot
Kevin Brown
Pre Owned Sales Consultant
(71 reviews)
Anthony Gisclair headshot
Anthony Gisclair
Senior Sales Advisor
(57 reviews)
Kirk Groestch headshot
Kirk Groestch
Owner
(29 reviews)
Rudy Wood headshot
Rudy Wood
Used Car Sales Consultant - Se habla español
(19 reviews)
Brett Melancon headshot
Brett Melancon
Estimator
(14 reviews)
Larry Oggs III headshot
Larry Oggs III
Owner/General Manager
(12 reviews)
Rola Sleibi headshot
Rola Sleibi
BDC Sales Agent
(10 reviews)
Vince Verdin headshot
Vince Verdin
Parts Associate
(6 reviews)
David Seawright headshot
David Seawright
Collision Center Manager
(5 reviews)
John Ducre headshot
John Ducre
Used Car Sales Consultant
(80 reviews)
Toby Bourg headshot
Toby Bourg
New Car Sales Consultant
(28 reviews)
Wayne Bourg headshot
Wayne Bourg
New Car Sales Manager
(328 reviews)
Amy LeBlanc headshot
Amy LeBlanc
BDC Sales Agent
(76 reviews)
Todd Leaumont headshot
Todd Leaumont
General Sales Manager
(39 reviews)
James Kennedy headshot
James Kennedy
Used Car Sales Consultant
(19 reviews)
Bo Cox headshot
Bo Cox
Used Car Sales Consultant
(6 reviews)
Robin Gurtner headshot
Robin Gurtner
Fixed Operations Director
(419 reviews)
Britni Clark headshot
Britni Clark
Collision Receptionist
(12 reviews)
Jenna Sellstrom headshot
Jenna Sellstrom
SALES - Internet/BDC Director
(47 reviews)
Joe Agate headshot
Joe Agate
Used Car Sales/Finance Manager
(21 reviews)
Vikki Laurendine headshot
Vikki Laurendine
BDC Service Agent
(16 reviews)
Nick Alongi headshot
Nick Alongi
Used Car Sales Director
(4 reviews)
Eric Porter headshot
Eric Porter
Used Car Sales Consultant
(4 reviews)
Sheryl Wright headshot
Sheryl Wright
Controller
(4 reviews)
Chris Bailey headshot
Chris Bailey
Parts Associate
(3 reviews)
Mike Singletary headshot
Mike Singletary
Inventory/Transport Manager
(3 reviews)
BJ Bordelon headshot
BJ Bordelon
Parts Associate
(2 reviews)
Tricia Gueldner headshot
Tricia Gueldner
Title/License Clerk
(2 reviews)
Josh McDonald headshot
Josh McDonald
Parts Manager
(2 reviews)
Justin Weber headshot
Justin Weber
Inventory/Porter Specialist
(2 reviews)
Shannon Chiasson headshot
Shannon Chiasson
Office Manager
(1 review)
Yvette Dunbar headshot
Yvette Dunbar
Accounts Payable/Receivable
(1 review)
Marie Kickel headshot
Marie Kickel
Receptionist
(1 review)
Larry Snyder headshot
Larry Snyder
Parts Associate
(1 review)
Mary Buccola headshot
Mary Buccola
Accounting
Babs Ganacheau headshot
Babs Ganacheau
Accounts Payable/Receivable
Perry Hobson headshot
Perry Hobson
Porter

Reviews

(3,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Friendly staff.

Friendly staff. Took time to answer all questions we had about the vehicle. Sandy Cox went above and beyond to find us an Enclave which was in our price range. When it didn’t look like it was going to work out, she even started looking around at other dealerships until she eventually found one that was on the lot at Crown that worked for us and we purchased it.

Friendly staff.

Friendly staff. Took time to answer all questions we had about the vehicle. Sandy Cox went above and beyond to find us an Enclave which was in our price range. When it didn’t look like it was going to work out, she even started looking around at other dealerships until she eventually found one that was on the lot at Crown that worked for us and we purchased it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Mr. Kenneth was very professional & he listened to what I

Mr. Kenneth was very professional & he listened to what I was interested in getting. While test driving he told me about the vehicle. He was very detailed in answering each question that I had. He’s a huge asset to Crown Buick. A true Professional!!!

Mr. Kenneth was very professional & he listened to what I

Mr. Kenneth was very professional & he listened to what I was interested in getting. While test driving he told me about the vehicle. He was very detailed in answering each question that I had. He’s a huge asset to Crown Buick. A true Professional!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Crown

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Crown Buick GMC! From start to finish, the process was smooth, stress-free, and professional. My salesman, Zach, went above and beyond—he was knowledgeable, patient, and truly listened to what I needed. He made sure I understood all my options, answered every question without pressure, and found the perfect vehicle for me at a great price. The entire team was friendly and efficient, making me feel valued as a customer. If you’re looking for a dealership that treats you right, I highly recommend Crown Buick GMC—and be sure to ask for Zach

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Crown

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Crown Buick GMC! From start to finish, the process was smooth, stress-free, and professional. My salesman, Zach, went above and beyond—he was knowledgeable, patient, and truly listened to what I needed. He made sure I understood all my options, answered every question without pressure, and found the perfect vehicle for me at a great price. The entire team was friendly and efficient, making me feel valued as a customer. If you’re looking for a dealership that treats you right, I highly recommend Crown Buick GMC—and be sure to ask for Zach

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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As always Crown puts the customer above anything else.

As always Crown puts the customer above anything else. GREAT job!! Will be a Crown customer for life!

As always Crown puts the customer above anything else.

As always Crown puts the customer above anything else. GREAT job!! Will be a Crown customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The team at Crown Buick was outstanding.

The team at Crown Buick was outstanding. From Dominick Landry, my sales associate to Wayne and Brad in management and Marshall in the finance department, I couldn’t have asked for a better experience.

The team at Crown Buick was outstanding.

The team at Crown Buick was outstanding. From Dominick Landry, my sales associate to Wayne and Brad in management and Marshall in the finance department, I couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Really appreciate Duck's help throughout the whole

Really appreciate Duck's help throughout the whole process. He was very knowledgeable and friendly.

Really appreciate Duck's help throughout the whole

Really appreciate Duck's help throughout the whole process. He was very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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John and the Dealership were super helpful in the buying

John and the Dealership were super helpful in the buying process and answered any and all questions I had.

John and the Dealership were super helpful in the buying

John and the Dealership were super helpful in the buying process and answered any and all questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Sandy was so amazing and helpful with everything I needed

Sandy was so amazing and helpful with everything I needed throughout the purchasing process. She kept everything straightforward and streamlined. Quick and hassle free process.

Sandy was so amazing and helpful with everything I needed

Sandy was so amazing and helpful with everything I needed throughout the purchasing process. She kept everything straightforward and streamlined. Quick and hassle free process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service.

Great service. Timely service and customer relations. Always use tem for service needs. Thank you.

Great service.

Great service. Timely service and customer relations. Always use tem for service needs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service got courtesy vehicle that was really nice

Great service got courtesy vehicle that was really nice thank you so much great service

Great service got courtesy vehicle that was really nice

Great service got courtesy vehicle that was really nice thank you so much great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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