Meet Jonathan Schwartz

We are thrilled to hear you had a great experience! Thank you for recommending Van Nuys Chrysler Dodge Jeep Ram!

It's concerning to hear about your experience, and I apologize for any frustration caused by the delay in payment and issues with your trade-in. We strive for transparency and integrity, so this feedback is taken seriously. I'm glad Erick was able to assist you; however, I'd like to address these concerns further if you're willing. Please feel free to reach out at your convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

Gail, this feedback is quite concerning to receive, and we apologize for the issues you've encountered. This is not the level of communicative, accommodating service we strive for, and we want to address these concerns promptly to ensure you feel confident and safe in your vehicle. Our team will be in touch as soon as possible. Thank you for your patience and understanding.

David, it's concerning to hear about your experience and the challenges you faced. We strive for customer satisfaction and apologize if we fell short in this instance. If there's anything further you'd like to discuss or any questions you have, please feel free to reach out. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Hello Jonathan, RW VN CDJR is only concernd now that a settlement to avoid a major loss in court was tendered, literally on the courthouse steps. No attempt was ever made by RW VN CDJR to dismiss service workers who bold faced lied; about performing a serious test drive to determine the very real and dangerous problems easliy identified by the Simi Valley CDJR dealership techs and service reps (who were top notch and honest unlike RW VN CDRS's). No attempt was ever made to take back the vehicle and return my funds (despite complaints over a 2-year period). No contact from any Manager within the dealership was ever extended to my person, despite my many contacts with RW VN CDJR. No attempt to compensate me directly for my loses from RW VN CDJR, who instead chose to hid behind a litaney of denials and obfuscation. Until I am compensated directly by Russel Westbrook & VN CDJR persoanlly for some tens of thousands of dollars, for an accident involving this RW VN CDJR lemon, which only after a lawsuit that lasted over 2 years, was I absolved as the responsible party, due to multiple manufacturer defects and RW VN CDJR's inability to detect them and correct them despite numerous attempts, hence the $159,000 dollar settlement by CDJR Corp (FAC). If I was you Jonathan, I would come up with a 5 figure number to offer the abused and neglected party, however that would require Russell Westbrook himself and the VN CDJR dealership behaving like "Old Time" Americans and doing the right thing and making a seperate settlement offer to myself. I am not holding my breath, that any such renumeration will be forthcoming from Russell Westbrook or the dealership that carries his name. Until I am financailly compensated directly by RW VN CDJR, I will continue to use the internet as a bullhorn to stay away from all CDJR products & RW VN CDJR. In a word, this is how Russell Westbrook and VN CDJR treat returning clients (this Jeep Grand Cherokee was the 2nd $50K vehicle I purchased from the dealership within 4 years). That word is "Sucks!" Standing by for a cash offer from RW VN CDJR to make this right, or you can expect more of these "Reviews" of your crooked dealership. Go buy an Electric Vehicle from a manufacturer who actually cares about their clients and the enviroment. David Citrone U.S. Army & Desert Storm Veteran

I'm sorry to hear about the issues you've experienced with your vehicle and any lack of communication from our team. We aim for transparency and support, so this feedback is concerning. Please reach out directly when you have a moment; I'd like to assist in resolving these problems for you. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

I'm sorry to hear about the ongoing issues with your previous vehicle's paperwork. This is certainly not the level of service we aim to provide, and I apologize for any inconvenience caused by this oversight. Please reach out directly so we can address this matter promptly and ensure it gets resolved. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Hi Jonathan , please discuss this matter with your staff (Salena), I was told this was brought to your attention. There is no excuse for this paperwork not being processed, when the vehicle was sold to your dealership 2 months ago. NOW I’m stuck with a toll bill that has nothing to do with me, because of your dealerships negligence !

It's concerning to hear about your experience at our Van Nuys location. We strive for transparency and efficiency, so it's disappointing that we missed the mark during your visit. I apologize for any inconvenience caused by the delay and unexpected costs, and I'd like to discuss this further with you to address these issues directly. Please feel free to reach out when convenient. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

We're delighted to hear that our service manager provided exceptional assistance at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your satisfaction with us!

Thank you for sharing your positive experience with Mena, Chase, and Jonathan at Van Nuys Chrysler Dodge Jeep Ram! We're glad to hear that our team made the leasing process pleasant and comfortable. We look forward to assisting you again!

Congrats on your new ride! The Van Nuys Chrysler Dodge Jeep Ram team is happy to hear you had a five-star experience with MIke. We hope you enjoy the roads ahead!