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North State Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North State Auto from DealerRater.

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After having two bad experiences else were and almost not wanting to buy a car for now decided to take a chance and go to this dealership and we glad we did had a good experience and happy with our purchase. Thanks again North State Auto!

After having two bad experiences else were and almost not wanting to buy a car for now decided to take a chance and go to this dealership and we glad we did had a good experience and happy with our purchase. Thanks again North State Auto!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent quality cars and well priced. Came from out of the area, so did a lot via text/email. Excellent communication with no pressure sales. Quickest paperwork process ever! Will definitely recommend to my Bay area friends.

Excellent quality cars and well priced. Came from out of the area, so did a lot via text/email. Excellent communication with no pressure sales. Quickest paperwork process ever! Will definitely recommend to my Bay area friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing our Mercedes-Benz lineup and for noting the quality and value of your AMG GLC 43. We’re pleased our team could provide seamless communication and a swift paperwork experience via text and email. Your recommendation to friends in the Bay Area is greatly appreciated and we hope you enjoy every drive.

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Be careful and have your vehicle inspected before purchase. They will tell you whatever you want to hear to make a sale. Even sell you something unsafe like a car with bald tires but tell you the “mechanic” said everything “ looks great” buyer beware… make sure whatever they tell you is put in writing otherwise you’ll have a costly bill just to make sure the vehicle is legal to drive…

Be careful and have your vehicle inspected before purchase. They will tell you whatever you want to hear to make a sale. Even sell you something unsafe like a car with bald tires but tell you the “mechanic” said everything “ looks great” buyer beware… make sure whatever they tell you is put in writing otherwise you’ll have a costly bill just to make sure the vehicle is legal to drive…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I bought a 2016 Mercedes GL450 from this dealer. As it turns out, the dealer and previous owner were aware that the turbo chargers were blown and needed replacement. DO NOT BUY from this dealer without fully testing the vehicle by a professional. They manage to make the vehicle look far better than they are. I had to pay $5,700 to repair a defect they knew was in the vehicle but didn't disclose. Bad people

I bought a 2016 Mercedes GL450 from this dealer. As it turns out, the dealer and previous owner were aware that the turbo chargers were blown and needed replacement. DO NOT BUY from this dealer without fully testing the vehicle by a professional. They manage to make the vehicle look far better than they are. I had to pay $5,700 to repair a defect they knew was in the vehicle but didn't disclose. Bad people

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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After finding my dream car at North State Auto. I went in to take a look. I was happy with the condition of the car so I sat down with Tim to see if we could make a deal. He was easy to work with and got me a good interest rate on my loan. The process was easy and to be honest was a lot faster than I expected. I have had my vehicle now for 6 months and I could not be more happy with my decision. P.S. I love looking on their website at all the beautiful cars for sale. Keep rockin North State Auto.

After finding my dream car at North State Auto. I went in to take a look. I was happy with the condition of the car so I sat down with Tim to see if we could make a deal. He was easy to work with and got me a good interest rate on my loan. The process was easy and to be honest was a lot faster than I expected. I have had my vehicle now for 6 months and I could not be more happy with my decision. P.S. I love looking on their website at all the beautiful cars for sale. Keep rockin North State Auto.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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they do not work with customers on car prices your better off going to a real dealership and buying a car from the real dealership

they do not work with customers on car prices your better off going to a real dealership and buying a car from the real dealership

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice selection Good condition Easy financing Good warranty Good customer service Took care of any problems No pressure No games no gimmicks Family run business feeling Strongly recommend

Nice selection Good condition Easy financing Good warranty Good customer service Took care of any problems No pressure No games no gimmicks Family run business feeling Strongly recommend

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tried to get more information on a vehicle they had available. Eventually received a response from an associate who was clearly uninterested in working with me as I never heard back from him after that. Not a big deal just an FYI for out of state buyers that it may be a bit difficult.

Tried to get more information on a vehicle they had available. Eventually received a response from an associate who was clearly uninterested in working with me as I never heard back from him after that. Not a big deal just an FYI for out of state buyers that it may be a bit difficult.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a 2013 535i from NorthState Auto and it was the best car buying experience I ever had. First of all, our sales rep, Milo greeted us and we explained the type of car we were looking for. Within minutes we were out for a test drive and we were having a lot of fun. After we came back we discussed semantics about financing. It was a very relaxed environment and we were able to talk about everything we need to. Once we got down to business, Tim from finance stepped in and helped us further. He helped us understand in detail and answered all the further questions we had. We never felt pressured or anything to make a purchase as the sales reps don't work on commission. I personally have never been in a dealership that has that sort of work environment but I do have to say that it was very pleasing to not have someone pressure me into making a purchase. All in all Milo, Tim and the owner of the dealership(sorry I forgot your name good sir) were outstanding with their customer support and the ability to answer all the questions we had. Thank you guys again for everything.

I bought a 2013 535i from NorthState Auto and it was the best car buying experience I ever had. First of all, our sales rep, Milo greeted us and we explained the type of car we were looking for. Within minutes we were out for a test drive and we were having a lot of fun. After we came back we discussed semantics about financing. It was a very relaxed environment and we were able to talk about everything we need to. Once we got down to business, Tim from finance stepped in and helped us further. He helped us understand in detail and answered all the further questions we had. We never felt pressured or anything to make a purchase as the sales reps don't work on commission. I personally have never been in a dealership that has that sort of work environment but I do have to say that it was very pleasing to not have someone pressure me into making a purchase. All in all Milo, Tim and the owner of the dealership(sorry I forgot your name good sir) were outstanding with their customer support and the ability to answer all the questions we had. Thank you guys again for everything.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My friend took me here to look at cars with him. I was surprised at the amazing selection and was very happy to see that there were a lot of options when it came to cars. I honestly wasn't expecting to buy anything! I ended up finding a car that I really liked. I was able to test drive it and the price was just what I was willing to pay. I was happy with the customer service and everything that was offered to me! I would highly recommend this place.

My friend took me here to look at cars with him. I was surprised at the amazing selection and was very happy to see that there were a lot of options when it came to cars. I honestly wasn't expecting to buy anything! I ended up finding a car that I really liked. I was able to test drive it and the price was just what I was willing to pay. I was happy with the customer service and everything that was offered to me! I would highly recommend this place.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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