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Premier Nissan of Metairie

(765 reviews)
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

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Reviews

(765 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Nissan of Metairie from DealerRater.

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Courteous employees who work hard to get you in and out as fast as possible.

Courteous employees who work hard to get you in and out as fast as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We value your time and strive to provide efficient and friendly service. We appreciate your support! #customerlove #efficiency #friendlyservice

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I am great!!!Service now is better then before i am so happy that Brendan came back to service department, I almost change location for another service department in a different area. He is always very professional and knowledgeable. He explain everything with patience and making sure that you understand. As a customer i am very grateful Thank you and thank you Nissan because of him I came back. I wish everybody there has his professionalism. Thank you🙏

I am great!!!Service now is better then before i am so happy that Brendan came back to service department, I almost change location for another service department in a different area. He is always very professional and knowledgeable. He explain everything with patience and making sure that you understand. As a customer i am very grateful Thank you and thank you Nissan because of him I came back. I wish everybody there has his professionalism. Thank you🙏

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Brendan at our service department. We are thrilled to hear that his professionalism and expertise have made a difference for you as our customer. It's great to have him back and we are grateful for your continued support. Thank you for choosing our dealership! 🚗❤️

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This is the third time I’ve gotten a vehicle from Premier Nissan of Metairie, and it is always a wonderful, helpful experience. Everyone who works there is incredibly knowledge, caring and helpful when it comes to choosing the right vehicle for you and getting it set up. I will always go back!

This is the third time I’ve gotten a vehicle from Premier Nissan of Metairie, and it is always a wonderful, helpful experience. Everyone who works there is incredibly knowledge, caring and helpful when it comes to choosing the right vehicle for you and getting it set up. I will always go back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer and sharing your positive experience at Premier Nissan of Metairie! Our team takes pride in providing knowledgeable and caring service to help you find the perfect vehicle. We appreciate your trust and look forward to welcoming you back for your fourth vehicle! #PremierNissanExperience

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Brent Rowell is very professional, courteous and very helpful. He is also very honest and to the point

Brent Rowell is very professional, courteous and very helpful. He is also very honest and to the point

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that Brent went above and beyond for you. We truly value your business and look forward to serving you again in the future.

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Nice service, but the wait is always ridiculously long. they are always under staffed. I Dre getting my oil changes here because it always takes 2+ hours today. It took them four hours due to low staff.

Nice service, but the wait is always ridiculously long. they are always under staffed. I Dre getting my oil changes here because it always takes 2+ hours today. It took them four hours due to low staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We apologize for the long wait and are working to improve our staffing to provide a quicker and better service experience for all our customers.

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Good service and polite staff that are easy to work with. The have kept 2 of my vehicles running with no problems.

Good service and polite staff that are easy to work with. The have kept 2 of my vehicles running with no problems.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We always strive to provide excellent service and work diligently to keep our customers' vehicles running smoothly. It's a pleasure working with you!

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Bryan was the best service advisor that I had ever had at Premier Nissan. He was very polite and very patient with me. He always kept his smile on his face. Thank you very much for your kind service.

Bryan was the best service advisor that I had ever had at Premier Nissan. He was very polite and very patient with me. He always kept his smile on his face. Thank you very much for your kind service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Bryan at Premier Nissan! We are thrilled to hear that he provided exceptional service with a smile. Our team values your satisfaction and we look forward to serving you again in the future.

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Listened to whatever concerns I have and acknowledge them. They keep me abreast of what's going on with my vehicle while I'm waiting.

Listened to whatever concerns I have and acknowledge them. They keep me abreast of what's going on with my vehicle while I'm waiting.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Our team works hard to address any concerns you may have and keep you updated on your vehicle's progress. We appreciate your business and look forward to serving you again in the future.

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Need to buy a Nissan leave the Westbank from the dead Nissan store on Lapalco to a great Nissan store Premier Nissan Metairie! Upper Management is competent here! Not like sorry xxx Will Lewis

Need to buy a Nissan leave the Westbank from the dead Nissan store on Lapalco to a great Nissan store Premier Nissan Metairie! Upper Management is competent here! Not like sorry xxx Will Lewis

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at Premier Nissan of Metairie! We take pride in our competent upper management and strive to provide exceptional customer service. Come see us for all your Nissan needs. #CustomerApproved #PremierNissanMetairie

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The buying experience was good and would recommend to others. Both sales and finance were very helpful.

The buying experience was good and would recommend to others. Both sales and finance were very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're thrilled that you enjoyed your buying experience and found our sales and finance team to be helpful. It means a lot when our customers recommend us to others. Thank you for choosing us!

Consumer response

Excellent

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