Reviews
The wait was to long.
The wait was to long. The amount of payment. Too high for a simple adjustment
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Phil Rehage, Service Director Bohn Toyota | prehage@group1auto.com | 504-371-7114
Fast wait greetings pleasant staff and great service at
Fast wait greetings pleasant staff and great service at BOHN Toyota in the West Bank.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy to work with and thorough in performing the work.
Easy to work with and thorough in performing the work. Service advisors are knowledgeable and extremely polite and keep you informed of the progress of the work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Best experience ever.
Best experience ever. Almost gave up on them from past experience but Guillermo was 5 star with service and communication. If he’s there from now on I shall return. Awesome service representative!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Guillermo here at Bohn Toyota! Thank you again, and have a fantastic day!
Service was good.
Service was good. Accept what is written and stop making people say than they want.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are delighted to hear that you had a good experience with our service. Our goal is to always exceed our customers' expectations and we are grateful for your feedback. Thank you for choosing our business and we look forward to delivering an even better experience on your next visit! Bohn Toyota, (504) 371-7141
Awesome service!
Awesome service!!! Thank you so much Mr. Victor for a wonderful service on my 2014 Toyota Sienna Van :) We always look for Mr. Victor for service on our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Guillermo was friendly, communicated well and extremely
Guillermo was friendly, communicated well and extremely helpful. I almost gave up on this dealership but he made it an awesome experience. I will continue to return as long as he?s there to assist me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealership giving wrong informati about the shuttle bus
Dealership giving wrong informati about the shuttle bus on Saturdays needed a ride didn't give the right information
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We are sorry for the inconvenience caused by the incorrect information about the shuttle service. We will review this with our team to ensure it does not happen again. Bohn Toyota, (504) 371-7141
I had my vehicle serviced including tire rotation.
I had my vehicle serviced including tire rotation. The tech performed a multipoint inspection report. The tech did not tell me about the wheel well liner needed to be replaced which was obvious missing fasteners and loos
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- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at [contact information] so we can work toward a resolution. Phil Rehage, Service Director Bohn Toyota | 504-371-7114 | prehage@group1auto.com
Victor was as usual very helpful and informative and the
Victor was as usual very helpful and informative and the machanic did a great job on my vehicle, thanks
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Lionel, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you have any further questions, please give us a call. We're always happy to help!