Reviews
I brought my car in for air conditioner service.
I brought my car in for air conditioner service. I was told that my condenser has “impact damage”, which I can neither prove nor disprove. So the repairs are not covered by my warranty or my extended warranty. So I am responsible for $1700 repair Freon was put in my car that I was told was about $140. Then my bill for the day was almost $400. I was there for almost 5 hours to be told all this.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I apologize for the issues you've encountered with your air conditioner service. It's concerning to hear about the unexpected costs and the lengthy wait time you experienced. I would like the opportunity to address your concerns and see how we can assist you further. Please contact me directly, as I look forward to speaking with you and finding a resolution. Martin Bonura General Manager mbonura@bohnzone.com
Very helpful staff and great prices.
Very helpful staff and great prices. I also had an issue with my a/c, and it was fixed same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professionally working an ongoing problem with my Tacoma.
Professionally working an ongoing problem with my Tacoma. This is the first scenario with my truck that this dealership has encounted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service.
Great customer service. Williams is very handsome and nice. Service was very fast and effective. I can’t really say about everyone else that worked with William because he had my attention. Happy birthday to Me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Williams! Feel free to reach out to us if you need anything. Have a wonderful day.
The transition went smoothly and the sales person was
The transition went smoothly and the sales person was very helpful with introducing me to the vehicle and technology.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was served almost right away.
I was served almost right away.Oil change didn’t take very long.They gave me a complete break down of what was needed with my automobile,a what was wrong with it,including pricing. Thank you so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lots of mix up on my service n insurance.
Lots of mix up on my service n insurance. Got my car n hear grinding noise on front end . Loud
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
jmarks1328, I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your recent service experience, and I'm eager to correct this situation and regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you, Martin Bonura General Manager mbonura@bohnzone.com
Staff very friendly, made the buying experience very
Staff very friendly, made the buying experience very comfortable, and there were no haggling period
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
the place was cleaned the worker was courteous and
the place was cleaned the worker was courteous and knowledgeable they called you by name
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Lillian, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very nice employees.
Very nice employees. Clean waiting area. Waiting time is not too bad. Very explanatory about service that needs to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.