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Group 1 Toyota West Bank

(1,104 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

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Very courteous friendly helpful.

Very courteous friendly helpful. Serviced the vechjcle as was asked by me the customer. Did a good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the courteous, friendly, and helpful service you received. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

I actually came for service, and the service was

I actually came for service, and the service was wonderful. The people was nice and they tended to my knees very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a wonderful service experience and that our staff was nice and attended to your needs quickly. Your satisfaction and the efficiency of our service are important to us, and we're here to provide you with excellent service for all your future needs. Thank you for choosing us!

excellent salesmanship, good pricing, nice environment.

excellent salesmanship, good pricing, nice environment. Edwin's very friendly and informative. will recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that you had an excellent sales experience with good pricing and a pleasant environment. Edwin's friendliness and informativeness are greatly appreciated. Your recommendation to others is the highest compliment, and we're here to provide the same high-quality service in the future. Thank you for choosing us!

Victor service guy is always friendly and helpful

Victor service guy is always friendly and helpful Dealership is always clean. All associates are friendly and smiling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Victor, your service representative, is always friendly and helpful, and that Bohn Toyota is consistently clean and welcoming. A positive atmosphere with friendly associates can make your dealership experience all the more enjoyable. Thanks for sharing your positive thoughts!

They are awesome do a great job.

They are awesome do a great job. Very helpful and courteous. Take good care of car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that you think we're awesome and that you had a great experience with our team. Taking good care of your car and providing helpful, courteous service is our goal. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your trust in us!

The wait area is very nice, clean, quiet, bright and

The wait area is very nice, clean, quiet, bright and nice. We like the chairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You just made us smile to see those Four Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Every time I come to this location they always give me

Every time I come to this location they always give me good customer service I never have a problem keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Very welcoming and professional.

Very welcoming and professional..excellent service. Was greeted immediately, really did not wait one minute. Mike McGowan was my service advisor and kept in touch from the moment I handed him my key.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had an excellent experience and that Mike provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Service is always great service reps are professional

Service is always great service reps are professional when dealing with you about ur vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Fast service.

Fast service. Upfront with all repair cost. Courteous staff. Financing available for repairs if needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the Five-Star review and for choosing Bohn Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.