Reviews
Great day at the auto dealership
Great experience today at my favorite auto dealership. Once again went in for service the service personnel welcomed me at my car door and the technician moved my car to the back. I was offered refreshments and in about an hour I was on my way back home. Thanks Ladies and Gentlemen of the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Great Customer Service
When I go to Bohn Toyota I’m always greeted with a smile and hello. Victor took car of me today. He BBB was professional, knowledgeable, and friendly. While I was waiting for my I enjoyed the customer waiting area. I notice how clean and well-kept the dealership is. All employees are eager to help and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Excellent service and customer service. I enjoy it
Excellent service and very friendly staff; also the service was done very promptly. Facility was very cleaned. The coffee was great and price was just right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Excellent Sevice Department
Excellent Service, minimal waiting, excellent customer relations. Service writers and mechanics in sync for efficient service. Knowledgeable staff with spot on description of service. My service writer is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Very satisfied with the service
Very professional and friendly great service clean and comfortable inside the building coffee and cold water and TV very satisfied my service person was the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Diane for your kind words! We look forward to your business with us again!
Long Long Wait
3 hours wait for a SCHEDULED oil change ! Unacceptable!!!! Great facilities and friendly staff but SCHEDULING SHOULD BE CHANGED! Why have a schedule when drive ins are accepted? !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Martin Bonura General Manager mbonura@BohnZone.com
Buddy Bear
Handled my service promptly. Uber service now only one way. Issue offering Uber use both ways to and from home within 10 miles. No credit given for lost offerings during virus!
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Martin Bonura General Manager mbonura@BohnZone.com
New car
Edward was easy to talk to. Really everyone at the dealership was kind. Everyone always offered something to drink or asked if I needed help. Getting the car to the dealership was an adventure but such is the times trying to get cars onto the lot
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Sean! We look forward to your business with us again!
Satisified
Easy to work with had everything ready to go im a previous saleman and was extremely satisfied vehicle was what i expected. Took a little time for f and i but that was okay
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bodean for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Fantastic experience
Forrest is the consummate professional. Honest, no-nonsense, always looking out for the customer. Couldn’t be happier with my experience at Bohn Toyota. Thank you Bohn
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, John! We thank you for your business and look forward to your next visit!