Skip to main content

Group 1 Toyota West Bank

(1,105 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Experience!!

Everything was perfect! They took care of my every need! She was pleasantly amazing! Made me feel very welcomed! I will continue to visit Toyota for all my car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Positive experience

Complimentary shuttle service is nice!! Estimated time of work was spot on. Staff was friendly and very helpful! Will likey return for future service when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Will travel for great service

I've always loved doing business with Bohn Brothers sales and service when I lived on the westbank. I recently moved about 50 miles away but when it came time to service my Camry, I passed two other Toyota dealerships knowing I would be treated right and get great service as usual. Rayme Black always makes my visits exceptional and gets me back on the road quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied with my experience with dealership.

Salesman was a big help and a very nice man. Made me feel comfortable . Took the time out to set my car up for me . A very pleasant experience for me. I would come back again. Considering buying a new truck next.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Routine maintenance

I had my brakes done a few months ago and decided to return for the recommended maintenance outlined from the service personnel. So far I am very pleased with the services that were performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Word of advice to new car owners! Don't let ur Toyota Care expire before you get the full benefits. I had to pay for an oil change that I could have gotten for free. My 2015 was purchased July 31 2015. Today September 2nd. $60 for oil change, but thankfully had coupon. Still a Toyota lover.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

new tundra

great buying experience with terrance maccraken at bohn toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Terrance for the kind words! We thank you for your business and look forward to your next visit!

Very Quick

Everything was great! Quick and easy! Will return for all services. See Luis he will treat you right and make sure your vehicle gets what it needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Would definitely recommend to anyone

We purchased from Bohn Bros. Toyota in the past and one guarantee is that you will get professional service before and after the sale. Terrance MacCraken was very good with securing the deal we wanted. He went above and beyond. Thanks Terrance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Over priced parts

Needed a transmission shift cable. I called dealership and they wanted $ 247 for the part. Found same part at another Toyota dealer (online) for $150. How can this be ? These are the kind of things that makes customers weary of dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.