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Group 1 Toyota West Bank

(1,105 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

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Ac concern

My wife noticed that the AC started to blow hot air so we scheduled a service. The Toyota Service Dept were very efficient with the service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Car Buying Experience Ever

The staff was wonderful, all the way from the phone calls to being greeted at the door, to closing out the deal in finance... and my sales person, Pattie, was the best. I couldn't have asked for a better place to do business with. No hassle and a great deal. I got the truck I was looking for. Wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Regular maintenance

Fast, efficient, and friendly service. I'll be back! The people at the service department of this dealership have been consistently good at what they do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

owner

Major job have been on my car and there was a gray can use that it's covered by my warranty and the representative took immediate action and have my job done within a couple hours which was great for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith and Christopher is awesome

They gave me a good deal on vehicle and a great deal on my trade in , they were very professional and answered all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

I'm on car number five, but the last two was a Toyota. Ain't nothing like driving away from the dealership in a brand new car. My last visit with Bohn Brothers Toyota Johnny Tran, really went out of his way to put me a new 2017 SE Corolla. I love my car and I appreciate his assistance with helping me. One more guy I'll like to recognize his name is Greffy (spell check). Wonderful guy as well he work in the financial department. They both deserves a bonus or employee of the month. I'll be back soon, Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good costumer service

Thanks to rayme black I always get the best service, the best time and the best price I was in and out in 2 hours for a 60000 miles check up and tune up She works very closely with the tech

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Patti went above and beyond to ensure my satisfaction.

Patti was so helpful and did everything in her power to make sure that I was satisfied with my experience. I was very happy with the service she provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy

Very nice people to do business with! They had the car I wanted at a fair price. They were very professional and informative. No pressure, and hassle free. I really enjoyed my experience at Bohn Bros.Touota in Harvey! No need to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome job!

Leased a TRD Pro. Jeff was great and so was Patrick was too! Transaction went extremely smooth and get no pressure at all. Drove from Jackson MS because they had the truck I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.