Reviews

4.8 out of 5 4.8
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    March 23, 2018

    My experience buying my new Kia Soul was exciting and easy. Dan was very helpful and informative. They got me the best deal possible. I'm very happy... with the results.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    September 20, 2017

    We love the Kia, but the shopping process was a little difficult. Confusing at best and we ended up leaving once. This was a 3 year lease.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 3, 2018

    This is the second car I have bought from Dan at Jim Bone Kia. He has always made the buying process so easy for me, I feel like he is genuinely trying... to help everyone out! Super awesome guy, not annoying or sleazy like most and makes you feel comfortable when dealing with such a large purchase! Thanks Dan and everyone else at Kia I will def continue being a long time customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Nicole for trusting me enough to come back and see me again for your second vehicle. It's my pleasure to help and I'm happy we were able to ...get you into an even better vehicle than before and give you the deal you got. As always, let your friends, family, co workers or anyone know to come see Dan "My Car Man" Zamora if they want the same level of Service.

  • 5.0 out of 5
    September 7, 2017

    We had a great experience at Jim Bone Kia in Santa Rosa , California . Not only did we get a chance to go over all the available inventory , there was... absolutely no pressure to buy anything . When we finally settled on the mode we wanted , Our salesman was very helpful getting us the deal we could live with and in no time at all , we were on our way in our new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, it was our pleasure to help you with your purchase.

  • 5.0 out of 5
    September 5, 2017

    I had a great experience buying a new car from the Jim Bone staff. Jim himself even helped us out and gave us the best possible price on getting exactly... what we wanted. Dan Z. was the best. He really looked out for our best interest in getting the most rebates. No pressure and made it the process easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You so much for your review. I appreciate your business and look forward to helping you, your family & Friends in the future as well.

  • 5.0 out of 5
    August 21, 2017

    A no pressure and very efficient and painless process. Thanks Jim Bone !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the Review, I appreciate your business and the Opportunity to help you.

  • 5.0 out of 5
    April 19, 2017

    Jim Bone Kia of Santa Rosa offers great customer service and excellent warranty services on new cars. We have bought 4 cars from them and have recommended... this dealer to friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2017

    The complaint I have is: First I wanted a NEW CAR. The paper work I received I was told the car I was to receive had 11 miles on it. When at the car... I received had 107 miles on. Yes the dealership that it came from was 30 mile away, but I guess it was a car people test drove. I thought it was going to be a zero mile car. When they delivered it , it had scratches and a few deep ones. It also was not detailed. So I had to drop it off to go back to the body shop for the scratches to be repaired and have the car detailed . The car looked like it had been in the weather for awhile. Jose Aristonda is an asset to the company. He defused the situation. Russell Gussman the manager was not in the office the day I got in and I left him a message for him to call me. But I'm sure when I get the car back I will enjoy it.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2017

    Del provided excellent customer service. He was kind, very well-informed and was clearly willing to go the extra mile to make sure the sale went well and... problem-free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2017

    Our family has purchased three vehicles from Jim Bone Kia. Dan was our amazing salesman for the first two, but when he wasn't available the last time... we went in, Roger helped us. He was so enthusiastic and worked hard to find us what we were looking for. We really appreciated the way we were treated. Not only was the staff professional and helpful, but the Kia Sportage we bought was in a class by itself. None of the other vehicles we test drove by other manufacturers (supposedly comparable to the Sportage) even came close to having the comfort, power, style or number of amenities as the Sportage. We are so happy with our new vehicle--we will be spreading the word about the great experience we had!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the great review and the opportunity to once again help out with yet another purchase here at Jim Bone KIA; I really appreciate ...your business and loyalty.

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