They will not warranty gasket they replaced
I purchased a 2003 Toyota Landcruiser from Grow Automotive in February of 2020. They provided me a list of items that were replaced by their "Toyota Specialist" before they sold the car. They replaced the valve cover gasket in January of 2020 with 217k miles on the vehicle. The vehicle now has almost 222k miles on it and is needing a new valve cover gasket. I called the dealership to inquire about the repair they made prior and was told that this is not part of their warranty. I was was told they have a strict 3k/3month warranty on the vehicle but the gasket would not be covered regardless. I explained this was part of the maintenance they preformed to the vehicle before selling it, and this is a part that should last closer to 100k miles. I let them know I understood their warranty but was feeling cheated since they replaced a part and are now they are not willing to take responsibility for fixing it. The car has been driven just under 5k miles after purchasing it and will now need a costly repair. They will not consider covering or even partly splitting cost for replacement.
Another Satisfied Driver!
Grow Automotive is a great business. Dave has a knack for finding a car for anyone. He even found me a car that was affordable (even though my credit isn't great). It was so affordable, I was able to pay it off a year early thanks to the great financing terms. Chris and Jack are the nicest guys and the whole team is knowledgeable and straight-forward. My car has been running great and I have no regrets! A great business and an asset to the community!
Dave and the guys take care of my entire family. We are customers for life. They always go out of their way to make sure we are happy. Our most recent purchase was a 2009 Nissan Altima. They went out of their way to get a bunch of extras installed for me. I could not be happier with vehicle and the price I paid.
Love our families new SUV!
Dave, Chris and Jack went above and beyond in listening to us and helping us find the perfect SUV for our family. We got a great deal on an excellent car. I love my new Mom-mobile. They were extremely helpful and friendly throughout the entire process. We will definitely be back with our future business.
Now at a New Location!
Just found out Grow has moved to a new location, different than the one listed here. They are now located at 7700 Watson Road, St. Louis, MO 63119. Checked out the new space and found a pleasant upgrade with lots of new inventory!
Very nice and honest people!
They were the nicest and most honest dealerships I've been to! Make sure to ask for Chris!
great dealer, great car
I bought a 2000 Toyota Camry from Grow Automotive a few months ago and I love it. It was in great shape when I bought it and it looked like all the other cars on the lot were quality. I highly recommend this dealership.