Reviews
Write a reviewjmcclure@futureford.com
John Green was great, everything was done on time. I will continue to use and recommend Future Ford and Lincoln
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennifer, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
F150 Service
My vehicle was ready in the fastest time ever. I was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Conrad, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Repairs
Darrell was great but advisor that is dealing with my other car is horrible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! We hope to be of service to you again! Take care!
MKX Service Appointment
Very pleased with service by John Green & team. The scheduled service was performed promptly and an additional issue was identified and followed up quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Transmission replacement
Transmission went out and John was great keeping me updated and in a loaner for almost 1 1/2 months. The car sucks but that?s not the dealerships? fault.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service!
Great Service. The car was ready when promised. Service Advisor was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2014 F150 service
Staff are friendly and helpful........... Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donald, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care!
Future Ford of Roseville
In several times for the same problem on my vehicle. Service personnel great each time. Pray the problem is finally solved.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margie, we are glad to hear our staff always provides you with great service! Please let us know if there is ever anything we can do for you! Safe travels!
Oil Change on my MUSCLE CAR
Oil change on my 2012 Boss 302. Everything was checked out and in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Car owner
Processing time was quick. Follow up was thorough. Whole experience was quick and painless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gaylon, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!