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Sutherlin Nissan of Orlando

(2,560 reviews)
Visit Sutherlin Nissan of Orlando
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 11:00am–7:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 939-8749 (866) 939-8749
Used (888) 450-4958 (888) 450-4958
Service (888) 355-3238 (888) 355-3238

Reviews

(2,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutherlin Nissan of Orlando from DealerRater.

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The whole staff are amazing.

The whole staff are amazing. They know the customer needs and try to do their best to support you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Guy was exceptionally grounded guy and help me out when I

Guy was exceptionally grounded guy and help me out when I arrived with no appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Guy is always friendly and sincere in his coversations

Guy is always friendly and sincere in his coversations with me. He never tries to "suggestive sell" or pressure me into getting a service I really don't need and that is very much apptreciated. Guy understands the vaule of repeat customers and does his best to accommodate me when something comes up in short notice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Every time I come for an oil change it take 45 min to one

Every time I come for an oil change it take 45 min to one hr. This last visit I I can't for my appointment. 3 hrs went by and nobody updated me on the status of my vehicle. I went to inquire about it and turned out the mechanic hadn't even started in it. He was tied up with another job. They could have assigned another mechanic or at least kept me informed. I'll have to find another place to do my maintenance that can ensure they are able to handle the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly, helpful staff.

Friendly, helpful staff. Clean work areas and immaculate waiting areas with wifi and TV. Along with continual updates on the service status of your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent work performed as always service manager Johnny

Excellent work performed as always service manager Johnny Barrington and team performed did an excellent job. Have always appreciated the work they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have purchased 4 cars from Sutherlin Nissan and my

I have purchased 4 cars from Sutherlin Nissan and my daughter has purchased 2! All from Tobic! Why? He is a great representative of Sutherlin Nissan. He is very respectful, friendly, knowledgeable, never pushy, very kind and professional. Knows his cars and always want to help you get every advantage from your car! I have been very pleased. This is the reason I come back! Everyone at Sutherlin is very friendly and professional. I trust Sutherlin Nissan for all of my car purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Isaiah was very professional and informative on the

Isaiah was very professional and informative on the status of my vehicle as well as future maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like alot especially my favorite vendor Javier and

I like alot especially my favorite vendor Javier and service advisor Ana I recommend that dealer 200%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always excellent service and Isiah is so kind and

Always excellent service and Isiah is so kind and knowledgeable about his job.. my go tomplace

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.