Reviews
The staff is courtesy and they they keep you informed
The staff is courtesy and they they keep you informed about any other repairs needed for your vehicle. Overall I would recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
I will alway bring my car to car dealership in new
Kayla was on time very helpful and pleasant she was my saint was able to get me a new tire she went the extra mile
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Antoinette, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!
Excellent Customer Service as always.
Excellent Customer Service as always. ⭐️⭐️⭐️⭐️⭐️RCWILLIAMS@toyotaofneworleans.com Highly Professional and very Knowledgeable. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
My experience at this location is always pleasant.
My experience at this location is always pleasant. Mr. R.C. Williams always greets me with a smile, his level of professionalism, and attentiveness is over the top. I will always be a returning customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!
Vern professional when addressing my questions.
Vern professional when addressing my questions. It took a little longer for the parts to come in but I’m glad I to have my vehicle. It’s fixed and working good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Truly an unbelievable experience!
Truly an unbelievable experience! From upper management to the sales rep! Very professional and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!
Nice employees and customer service but it took 5 hours
Nice employees and customer service but it took 5 hours when they said one and a half
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, we apologize for the delay in service. We would like the opportunity to address your concerns. Please reach out to Ron Williams (rcwilliams@toyotaofneworleans.com) when you have a chance. Thank you, and we look forward to hearing from you.
My experience @ Toyota dealership on Aug. 17, 2022
I went to the collision department for an estimate on my rear driver bumper. Nathan was GREAT. VERY professional, KIND & most willing to be of service, as was the group. It was a TOTALLY AWESOME experience!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Annette, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!
Toyota of New Orleans servicing my 2019 Highlander
Kayla Rickert was the worst service advisor I have ever encountered. She told me everything was covered and then she charged me 22.00 for materials. On top of that she never called me by name and I had an appointment for service at 11:00am for an oil change and a nail in the tire which took them 4hours to do. Toyota of New Orleans servicing a2019 Highlander.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Harold, thank you for taking the time to leave us feedback about your experience with us. Please reach out to Steve Cobos (Scobos@toyotaofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.
Excellent service wait is to long.
Excellent service wait is to long. Robert Jenkins is very attentive for my needs to repair my car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!