Reviews
Write a reviewbarker honda is amazing and big shout out to the owner brian and the owner my girlfriend went in with sub par credit and desperation and were greeted with a welcome hand from the owner to the finance department they helped us out in every aspect and gave us a miracle that we didn't think would happen. now we have a beautiful brand new civic and a warranty to make sure to keep us on the road . thanks barker Honda!!!
barker honda is amazing and big shout out to the owner brian and the owner my girlfriend went in with sub par credit and desperation and were greeted with a welcome hand from the owner to the finance department they helped us out in every aspect and gave us a miracle that we didn't think would happen. now we have a beautiful brand new civic and a warranty to make sure to keep us on the road . thanks barker Honda!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christian, Hi, thanks for your praise and kind comments about our team. We hope y'all enjoy the Civic! Welcome to the Barker Family!
Jeff was wonderful, as was the entire team Best buying experience hands down. Beautiful facility and felt valued. Thanks to the Barker Honda team! Could not have been better.
Jeff was wonderful, as was the entire team Best buying experience hands down. Beautiful facility and felt valued. Thanks to the Barker Honda team! Could not have been better.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kerry Q, Your satisfaction is important to us, so we want to sincerely thank you for choosing Barker Honda! Welcome to the Family!
Very helpful dealership with awesome salespeople. They help me every way they can to get the car I was at the piece I wanted.
Very helpful dealership with awesome salespeople. They help me every way they can to get the car I was at the piece I wanted.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodney and Chance were great to work with. Straight to the point. Went above and beyond to make the deal happen. Lisa, the sales manager, went above and beyond to see the deal close as well. Came to Houma from Lafayette because of the excellent level of customer service I wasn't receiving at my local Honda dealership. Well worth the drive! Thank you :)
Rodney and Chance were great to work with. Straight to the point. Went above and beyond to make the deal happen. Lisa, the sales manager, went above and beyond to see the deal close as well. Came to Houma from Lafayette because of the excellent level of customer service I wasn't receiving at my local Honda dealership. Well worth the drive! Thank you :)
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very considerate of the customers needs and does everything it takes to accommodate them as much as possible! Very comfortable atmosphere for purchasing a vehicle. The salesmen Mr. Rodney was amazing at helping me find a vehicle very down to earth and understanding. Mr. Jason Fonseca was also amazing and understanding through the entire process and made the process easy and as quick as possible. Love everything about this dealership and look forward to completing my future vehicle endeavors with Barker Honda!
Very considerate of the customers needs and does everything it takes to accommodate them as much as possible! Very comfortable atmosphere for purchasing a vehicle. The salesmen Mr. Rodney was amazing at helping me find a vehicle very down to earth and understanding. Mr. Jason Fonseca was also amazing and understanding through the entire process and made the process easy and as quick as possible. Love everything about this dealership and look forward to completing my future vehicle endeavors with Barker Honda!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barker Honda made my life easier. That is a big deal! Life gets busy, frustrating, and tiring. But my experience was painless! It was a pleasure to be amongst friendly and helpful people. I wouldn't go anywhere else.
Barker Honda made my life easier. That is a big deal! Life gets busy, frustrating, and tiring. But my experience was painless! It was a pleasure to be amongst friendly and helpful people. I wouldn't go anywhere else.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a 2016 Honda Accord Touring in May 2016 and it is now November and it is about to go back to the service department for the 3rd time in 3 weeks. My camera's clip was broken and my camera was hanging pretty low, and I am a very careful person when it comes to my car. I brought it to get worked on, they had to get me a whole new camera and the car is only 6 months old. Also, my major problem is when I put my car in reverse and start backing up, something is making a loud clicking noise, I brought it to get fixed, they changed some things and said it was good to go. Two days later I started hearing the noise again so I brought it back and this time they changed the brake pads. Get my car back and still hear it, so I am bringing it back again. This is really sad that my car is 6 months old and has already been to the service department 3 times. I feel like they do not know what is wrong with my car and they are just guessing and changing things. I am not a happy customer at all and starting to regret ever buying a Honda!
I bought a 2016 Honda Accord Touring in May 2016 and it is now November and it is about to go back to the service department for the 3rd time in 3 weeks. My camera's clip was broken and my camera was hanging pretty low, and I am a very careful person when it comes to my car. I brought it to get worked on, they had to get me a whole new camera and the car is only 6 months old. Also, my major problem is when I put my car in reverse and start backing up, something is making a loud clicking noise, I brought it to get fixed, they changed some things and said it was good to go. Two days later I started hearing the noise again so I brought it back and this time they changed the brake pads. Get my car back and still hear it, so I am bringing it back again. This is really sad that my car is 6 months old and has already been to the service department 3 times. I feel like they do not know what is wrong with my car and they are just guessing and changing things. I am not a happy customer at all and starting to regret ever buying a Honda!
- Customer service
- 2.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I purchased my 2016 Accord Touring and it was a AWESOME experience! Everyone was friendly and great to work with. I'm looking forward to see everyone on my first oil change!
I purchased my 2016 Accord Touring and it was a AWESOME experience! Everyone was friendly and great to work with. I'm looking forward to see everyone on my first oil change!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hard to believe these people sell any cars at all! Working through their internet coordinator and sales person, it took over two weeks and many phone calls on my part just to get a confirmation from their used car sales manager, that they would do ABSOLUTELY NOTHING with the price of the car. Even though it's priced high relative to the regional market. So many wasted hours trying to deal with these people. Most inept personnel at a dealership that I have ever seen. Don't waste your time with these people!
Hard to believe these people sell any cars at all! Working through their internet coordinator and sales person, it took over two weeks and many phone calls on my part just to get a confirmation from their used car sales manager, that they would do ABSOLUTELY NOTHING with the price of the car. Even though it's priced high relative to the regional market. So many wasted hours trying to deal with these people. Most inept personnel at a dealership that I have ever seen. Don't waste your time with these people!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, Gary. We here at Barker Honda work hard to provide a quality experience that you can enjoy, and understand you feel as though we have not lived up to your expectations. Lisa Barker, our sales manager, spoke with you, explaining the pricing on vehicle. We regret we could not come to an agreement on that particular vehicle. Your feedback is valuable to us, and we have shared it with proper management. Kindest regards.
I was really surprised at the difference I was treated today, than in the past 15 years dealing with these people .OH ! My bad review had a lot to do with the good treatment I received today I am sure of that . To bad it took a bad review to change the way I was treated today . The main person that was causing a lot of the serious attitude going on there is no longer there . Makes the world of difference when the rotten egg out the bunch is gone . If you have had past bad experience with the service attention there give it another shot . I promise you it has changed. I hope it did not change just because of me , but I hope they have changed their ways with all customers that walk in that door ! If any of the service personal treat you wrong please go see not only Lester but go see Brian Mathews first . It looks like he is really caring for the customers .Honda has been in my family for over 15 years and this is the very first time that I was treated with respect and curiosity .Sometimes it take only a person to make a bad review to open eyes up . Glad it opened these peoples eyes. I was not the only one complaining about the services because I did read a lot more but I guess mine hit a nerve ! JOB WELL DONE TODAY GUYS ! Thank you !
I was really surprised at the difference I was treated today, than in the past 15 years dealing with these people .OH ! My bad review had a lot to do with the good treatment I received today I am sure of that . To bad it took a bad review to change the way I was treated today . The main person that was causing a lot of the serious attitude going on there is no longer there . Makes the world of difference when the rotten egg out the bunch is gone . If you have had past bad experience with the service attention there give it another shot . I promise you it has changed. I hope it did not change just because of me , but I hope they have changed their ways with all customers that walk in that door ! If any of the service personal treat you wrong please go see not only Lester but go see Brian Mathews first . It looks like he is really caring for the customers .Honda has been in my family for over 15 years and this is the very first time that I was treated with respect and curiosity .Sometimes it take only a person to make a bad review to open eyes up . Glad it opened these peoples eyes. I was not the only one complaining about the services because I did read a lot more but I guess mine hit a nerve ! JOB WELL DONE TODAY GUYS ! Thank you !
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase