Reviews
Had a great and easy experience here.
Had a great and easy experience here. It was also quick. Mark even went out of his way to wash and vacuum my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edith, we're glad to know that Mark and the team at Folsom Lake Hyundai made your experience a great one! We appreciate you taking the time to share this. Enjoy your clean car!
Andrew and Borgar mad the purchase and delivery easy.
Andrew and Borgar mad the purchase and delivery easy. I would work with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your wonderful experience with Andrew and Borgar! All of us at Folsom Lake Hyundai appreciate your feedback!
Friendly staff that is willing to help you to find the
Friendly staff that is willing to help you to find the best car that fits your necessities.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marcos, it was our pleasure to assist you. Thank you from all of us here at Folsom Lake Hyundai!
Got my electric car serviced for a recall.
Got my electric car serviced for a recall. Brandon was courteous and helpful. Got my car back as scheduled. The entire process was smooth and comfortable.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know your recall service went smoothly and comfortably at Folsom Lake Hyundai. Thanks for acknowledging Brandon's courteous assistance! Safe travels!
Nic was fabulous.
Nic was fabulous. Overall his service was great and he was really welcoming and genuine.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave Nic and Folsom Lake Hyundai this awesome review, thank you!
My wife and I don't go car shopping by choice.
My wife and I don't go car shopping by choice. We equate it to visiting the dentist...that is until we met Nic. Yes, he was the next guy on the lot whose turn it was to approach arriving customers but Nic quickly and graciously provided us with relaxed but valuable information. His knowledge, style and professionalism took us from reluctant buyers trying to navigate a good transaction to a final sale that both my wife and I were 100% comfortable with. Not easy to do but I am happy to say it is done. The surrounding players at the dealership were consistently helpful even though I was a grumpy customer. Nic anticipated our track to buyership well ahead of where the transaction was. There was no pressure on his part, only answers. We were at the dealership way too long but that was not due to Nic. I know alot about customer service and putting the customer first and Nic checked those boxes over and over.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Nic and our team at Folsom Lake Hyundai could make your car-buying experience a positive one. We always aim for 100% customer satisfaction, and it sounds like we hit the mark with you! Thanks for sharing this feedback—enjoy your new ride!
Rufino was very helpful and accommodating, I appreciated
Rufino was very helpful and accommodating, I appreciated his advice and support throughout the proces.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brittany, we're glad to know Rufino was able to assist you throughout your visit at Folsom Lake Hyundai. We appreciate the positive feedback!
Excellent salesman,Fino was straight to the
Excellent salesman,Fino was straight to the point,extremly confident.I didnt feel pressured at all.Hedid a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, we're glad to know that Fino provided you with an excellent and pressure-free experience at Folsom Lake Hyundai. Thanks for your kind words! Enjoy your new ride!
Maria Valencia is very nice and friendly agent.
Maria Valencia is very nice and friendly agent. She is very knowledgeable and helpful. I will be glad to recommend everyone who wants to bring their cars to Folsom Lake Hyundai to do their maintenance services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're so glad to know that Maria was able to provide you with a great experience at Folsom Lake Hyundai. We appreciate your recommendation and look forward to assisting you in the future!
As very smooth transaction.
As very smooth transaction. Called in the morning & had my car by the afternoon. Andrew & Fernando helped me over the phone with the transaction & Lance delivered the car & finished up with the final paperwork. Fernando also called later to update on the mailed paperwork. All good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike, it's great to know that Andrew, Fernando, and Lance made your car-buying experience smooth at Folsom Lake Hyundai. We appreciate the feedback! Enjoy the ride!