Skip to main content

Back Roads Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(757) 704-5904 (757) 704-5904

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Back Roads Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

Easy car buying experience

I bought my Honda Accord from Great Bridge Auto Sales, I drove off the lot that day and I haven't been off the road since! It was a simple, cool,fast and easy car buying experience. Zack was a pleasure to work with, he was patient helpful and nice and Brian was a pleasure and easy going guy to work with as well. I can definitely see myself buying another car from Great Bridge Auto Sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great job

Great job on presenting the car. Everything looks great and works well. The sales people were really nice and friendly and did a wonderful job getting me this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great staff

Great staff from the internet staff to the sales person that we met with. Kyle made the sale of the vehicle painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service

Great customer service the sales personnel are great and easy to work. I bought two automobile within a two month period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Bridge Auto Sales

Great Bridge Auto Sales has perform the most outragous service i could have imagined, and bryan i would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

not really sure if you are happy or unhappy with us .. but please contact our gm lannin for any help . he will do his best to make you happy

Very upsetting

I bought a vehicle that looked perfct and come to find out had major problems that gb auto gave me a hassle about. I was inconvience! They were nice at first but only cared about the money in the end and were rude. I will never buy a car here again!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sorry you are unhappy . please give us a chance to fix the problem. call Lannin our gm he will do his best to make you happy .

Very happy

wasn't sure if I wanted 1992camaro or a newer car.well to my delight jim told me go take a drive in 2006 mustang.ok never wanted mustang 60 seconds later I was sold.was in and out with in 21/2@3 hours.now I 'am a proud @ happy owner of a 2006 mustang GT.They all where wonderful to work with.very happy!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Cars

If you need a car without all the hassel... come see Thomas!! I must say customer service was beyond excellent. These guys aren't salesmen, they are your friend. Great Bridge Auto Sales is the right place to go. Great cars and great staff!! Trust me, you will leave with a smile :-D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Great Service!! Tommy did a great job on making the purchase of my new vehicle smooth, fast and easy. Will recommend friends a family to purchase from this dealership. 5 Stars all the way !! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Bridge Motors

Good luck Great Bridge Motors. From the look on the website it's leaps and bounds above Cape hart. Change of ownership the people of Great Bridge desperately deserve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No