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Sunnyside Chevrolet

(1,314 reviews)
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunnyside Chevrolet from DealerRater.

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Cathrine D

My salesman Jacob Baxter,was one the most please sales person I have the pleasure of dealing with. He was not pushy,answered my questions,and let me make my own decision on what vehicle I wanted.I would rate him 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exemplary Customer Service

I cannot begin to adequately describe my satisfaction with my recent purchase of our 2016 Colorado. From the moment that I drove onto the lot and didn't get pressured until I sat down with Dave Samples to sign the paperwork, without question the best vehicle buying experience ever. The moment I stepped in the door I received a warm hand shake from the General Manager and a personal introduction to Kyle Kocak, my salesman. Ample time was spent discussing my wants, needs, and personal preferences. As I looked around, every employee was smiling and genuinely looked happy to be there. I WILL buy from again and WILL refer family and friends. Thank you Sunnyside!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Car shopping has always been an anxious experience for me for one reason or another, which is why I avoid it at all costs. Due to my financial situation and medical expenses, I have less than perfect credit. Over the years, I have been humiliated, lied to, ignored, led on, highly pressured - even laughed at until Jason Eyman and Sunnyside Chevrolet in Elyria! A friend recommended Jason and from the second we met him, we were treated with utmost respect and understanding. He and Paul worked very hard to find me a great used car at a payment I could afford. Expecting nothing, I got a 2015 used car with low mileage and plenty of amenities at a price I couldn't believe! Everyone at Sunnyside is friendly and helpful. Not only do I highly recommend them if you are looking for a car, but I will remember their hard work, kindness and return there in a minute. Thank you Jason, Paul, Bob for restoring my faith in car salesmen and helping me get my fabulous Impala!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New vehicle purchase

One of the most pleasant experiences in 60 years of buying vehicles. Joelle Kocak our sales rep was very friendly and courteous. No pressure and we were treated with respect. Would highly recommend Joelle and Sunnyside Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We love our new Equinox!

Colleen o'brien is the best. She went above and beyond to make our purchase of getting a new Chevy equinox smooth and worry free for me and my husband. We appreciate Colleen and all the wonderful people at Sunnyside for there help in getting us our new Equinox.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best!

Although I didn't get to purchase the car I wanted, Jason was beyond helpful, honest and professional! I HIGHLY recommend this place if you are looking for your next car and great people to work with!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easiest buying experience ever!!!

Found the perfect suv for our family and Jerry was extremely helpful. He answered any questions we had quickly and honestly. The best part for us was he personally drove our new purchase to us- 200 miles away!!! Amazing experience, very please with everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Great place to buy a vehicle. S

I heard about Sunnyside Chevy from my daughter. Her and my son in law had bought an Equinox a few weeks earlier. She told me what a great experience, that everything she was told on the phone was true. That says a lot about Sunnyside and Joelle Kocak the sales lady who took care of them. I decided to check Sunnyside out myself. I contacted Joelle Kocak two days prior since my credit was not the best. I made an appointment and everything she told me happened. Bob Capri in finance explained to me why I should lease instead of purchase. It was a win, win situation. They took their time and did not jerk me around at all. Not ever my previous experience with auto dealerships. They really do deserve a Thank you! I have told everyone at work what a great place and how helpful Joelle was with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent information

Excellent information and package deal and follow up by Chris. He did a great job in helping me with my Chevy Cruz with facts...Chris took the time with me and explained the car and since I had a old escort before..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

BEST BIRTHDAY PRESENT EVER!!!!

My husband and I originally went to purchase a new "used" car and use my car as a trade in. We had heard about the Volts and were curious about them. We test drove some used Volts and asked our sales girl to show us the numbers on a used versus a new car lease. We were pleasantly surprised that there was not much of a difference between the used and lease monthly payments. I am now the proud lease/owner of a 2015 Volt. I absolutely LOVE IT!!!!! I have been telling everyone that this car was a birthday present from my husband. Thank you to Colleen for being our go to person for this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.