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Classic Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (305 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Subaru from DealerRater.

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Wonderful customer experience

I worked on a new Subaru car deal with Hasna. She is honest and personable and a pleasure to do business with. I would highly recommend her and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Purchased my first Outback

Paula, did an outstanding job. I can not say enough about the quality and attention to detail Classic provided for me. They made my purchase simple and easy. Clay in service went over and above what I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Creme de la creme

Wanting to go to all the places I’ve never been, the Subaru Outback was the only choice for me. My Outback can handle anything from a weekend camping trip to a cruise on the beach to a cross-country journey to my daily commute to a night at the opera and everything in between. And what a joy it is to drive! Dealing with Classic Subaru and especially my personal consultant, Hasna Babajic, made my purchase easy, even though I was seeking the much sought after and quite rare 3.6R Touring in white. Voila! The car of my dreams was founded, prepped and delivered with record speed and minimal effort on my part. Now, I simply enjoy the next decade in a vehicle ahead of its time. Cheers, Michael J. Zomcik, Esq.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience and great price.

PAULA is great. I shopped for best deal and Classic had it Everyone was exceptional to deal with. Even the Mgr James was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Subaru Outback owner - loving it

Nina was great in helping my husband and I choose and customize our new Subaru Outback. we were especially impressed with her customer focused attitude and her thorough orientation of all aspects or our car before we drove off the lot. thanks Nina for a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bryer Newton - The Lightning Fast Salesman.🚘

Bryer made the buying process quicker then an STI! These guys know their suburu and take great pride in their work. The entire sales team was welcoming and responsive to my every whim and need. They make you feel like a member of the family, and who doesn't wanna buy their dream car from someone with your best interest in mind at all times. I love my 2017 Suburu BRZ limited and they love seeing the smile it put on my face. Classic Suburu? More like Suburu HQ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

customer

Nina Waite was very helpful and made our experience very pleasant. We are excited about buying our second Subaru outback. Looking forward to many miles of happy driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nina in Sales

Nina was so great to work with. No pressure just friendly and helpful. She knows the cars well and pointed out key features to find me the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Classic is our purchasing dealership but they have won,

forever, our loyalty with their great ( and kind) service department! We stumbled at 2:45 in on Saturday of a holiday weekend with check engine lights glowing. They were closing for the holiday in 15 minutes... they were not only empathic with our ruined travel plans they kept our car, set us up with a loaner and wished us a good weekend!! The car was ready on Tuesday and they had even washed and vaccuumed .. good to go. Easy to give the whole dealership all 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

The best car buying experience we've ever had!

After several very frustrating days of shopping for a new vehicle, we took a neighbors advice and went to Classic Subaru. We've never had a better car buying experience in our lives! These people really care about their customers. There was no manipulation, no hassle, no pushing. They explained everything articulately, they took their time with us (and we were there at closing time -- how nice was this?), they listened to our needs, they were interested in us as people, not just money walking through the door. We bought a Forester and I have turned into a "car person," even though I have never been that before. I find every excuse in the world to drive this lovely vehicle and look forward to going back to this dealership to ask a few questions about the technology. My advice to anyone is shop around certainly, but do not buy until you go to classic Subaru. Eric Frisch, the GM, and his team are special people who sell special cars. These dear people go out of their way to put you in the car you want. My husband and I will keep buying from Classic Subaru without a doubt and we recommend this dealership and the wonderful people who work there to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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