Reviews
Have been to this dealership a few times and they were
Have been to this dealership a few times and they were always professional, courteous, on time as promised. Would recommend for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We truly appreciate your kind words and recommendation. See you next time at Garden Grove Kia!
Jeremy!
Jeremy! Great service & friendly. Will definitely come back to him. Get your car service with Jeremy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome review! We're thrilled to know Jeremy provided such great service. See you again at Garden Grove Kia!
Friendly service.
Friendly service. The car was done when they said and everything went smoothly. This was the first service for our car and I appreciate the complimentary service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for sharing your experience at Garden Grove Kia! We hope to welcome you back next time.
Loved interacting with Chris in the service department,
Loved interacting with Chris in the service department, very informative and very knowledgeable. Very professional and took the time to explain the service performed thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're happy to hear Chris took great care of you. We truly value your business and hope to see you again at Garden Grove Kia!
Went in to fix my car, throughout the process poor
Went in to fix my car, throughout the process poor communication. Picked up the car after paying for the repair and issue was not fix, return to have the issue resolved requested another payment to be made. Swapped out spark plugs with used ones and there was no documentation provided when I finally picked up the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very disappointed to see your review, as we hold our team to high standards of customer service and professionalism. We would like some more details so we can look into the situation; please contact us at your convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949
Jeremy and the team at Garden Grove Kia Always do a great
Jeremy and the team at Garden Grove Kia Always do a great job for me. I want to thank them for always providing great service and a good deal. They even get me a Lyft ride home while I wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your feedback and five-star rating! It's fantastic to know Jeremy and the Garden Grove Kia team have consistently provided you with excellent service. Your loyalty means a lot to us. See you next time!
Rebecca was amazing and helped so much!
Rebecca was amazing and helped so much! She got us into the car we wanted and made sure that we understood everything along the way. She had no hidden agenda, just genuinely helpful! She listened and made us feel comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience with Rebecca! We’re glad to hear she made everything smooth and straightforward for you. Congratulations on your new car!
Great car buying experience!
Great car buying experience! Najwa and Paul were so patient and helpful! They were willing to explain everything in terms of my options and we found the best car for me and my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Najwa and Paul! We're happy they made the process smooth and informative. Drive safe, and thank you for choosing Garden Grove Kia!
Luis Mendoza offered me excellent service.
Luis Mendoza offered me excellent service. He was accurate and did everything possible in a timely manner. He communicated well with me about my current work and suggested future work. I will definitely come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bert, thank you for sharing your kind feedback about Luis! We look forward to working with you again in the future here at Garden Grove Kia. Take care!
Easy to make an appointment and the experience was
Easy to make an appointment and the experience was smooth. Waiting room has good coffee and is relaxing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Garden Grove Kia and sharing your review! It makes us happy to hear that you enjoyed our amenities and had an easy, seamless visit.