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Mac Haik Ford Desoto

(901 reviews)
Visit Mac Haik Ford Desoto
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 235-8164 (888) 235-8164
Used (888) 480-9451 (888) 480-9451
Service (866) 681-5127 (866) 681-5127

Reviews

(901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford Desoto from DealerRater.

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Quick lube

Would like to see more coupons available for veh service. They are pretty fast getting your veh in ans out. Explain ans tell what you need

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Griffin, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Bronco Sport

Purchased a new Bronco Sport Outer Banks. Very pleased with the car and the way it handles. I bought my F-150 and 2 Mustangs from Mac Haik Ford. Dalton Bishop was the main sales person. He also incorporated Jamarcus Morrissette and Mussis Gebrecherkos into the sales process as we visited several times before making a decision. Very positive sales experience with these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sharon, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

First place that gave me a better deal than Grand

Good service it took awhile for parts to come in but finally came through less than three days,Jomanda Arechiga service advisor was patient when I wasn't.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Samuel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Mac Haik Ford

Friendly staff Very helpful in finding the right truck. Fair price on trade vehicle and on the new one. Michael the sales manager did a great job. Very pleased overall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Clyde, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Great service department

Excellent people and customer service. Got me in and out as well as resolving my issue. Made it easy to keep bringing my vehicle back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

Machaik

Good costumer service I wasn't able to pick my car up until Sunday and my sales person met me there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mari, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Good job excellent service

Enjoyed the service friendly people free water and coffee they understood my concerns will tell my friends will use MacHaik in the future like rewards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lawrence, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Visit Mac Haik..you will go back ! Ask for Corwin,

Corwin was very nice and courteous . He kept me informed .My car was done in a timely manner. I'm very happy with my visit yesterday😂. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Very helpful

I was without my truck for over three months do to the supply chain Shortages. Jomanda and staff did everything they could to get the engine in and they were exceptional inhelping me out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great service

Mrs Jomanda was very Helpful and made the experience easy. She communicated through the entire process and was very upfront with costs. Overall good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Austin, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!