Reviews
FRADULENT financing practices
DECEPTiVE,CROOKED, LYING SALES AGENT BRONSON at Desoto TX Dealership. THE Financing Dept. ruthless, Rude, uncaring, FRADULENT😡😡! Bought 2020 Honda Pilot. Very Bad decision.4-13-23. Would not recommend any women to by from these PREDATORS! Mary K. Senior citizen totally taken advantage of. 4-15-2023! Kept asking to speak to manager. He never showed his face!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mac Haik Ford survey
Took to long even having an appointment. I thought that if you had an appointment, it would be faster.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stanley, we are so disappointed to learn of this situation you have described. Please contact Sivia Sasa 512-930-6208 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
Quick lube
Would like to see more coupons available for veh service. They are pretty fast getting your veh in ans out. Explain ans tell what you need
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Griffin, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Bronco Sport
Purchased a new Bronco Sport Outer Banks. Very pleased with the car and the way it handles. I bought my F-150 and 2 Mustangs from Mac Haik Ford. Dalton Bishop was the main sales person. He also incorporated Jamarcus Morrissette and Mussis Gebrecherkos into the sales process as we visited several times before making a decision. Very positive sales experience with these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sharon, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
First place that gave me a better deal than Grand
Good service it took awhile for parts to come in but finally came through less than three days,Jomanda Arechiga service advisor was patient when I wasn't.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Samuel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Mac Haik Ford
Friendly staff Very helpful in finding the right truck. Fair price on trade vehicle and on the new one. Michael the sales manager did a great job. Very pleased overall
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Clyde, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Great service department
Excellent people and customer service. Got me in and out as well as resolving my issue. Made it easy to keep bringing my vehicle back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Machaik
Good costumer service I wasn't able to pick my car up until Sunday and my sales person met me there
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mari, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Good job excellent service
Enjoyed the service friendly people free water and coffee they understood my concerns will tell my friends will use MacHaik in the future like rewards.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lawrence, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Visit Mac Haik..you will go back ! Ask for Corwin,
Corwin was very nice and courteous . He kept me informed .My car was done in a timely manner. I'm very happy with my visit yesterday😂. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!