Reviews
Yesterday we bought a beautiful, low priced, mini SUV here. The car buying experience at Pierre Chevrolet was very smooth with no pressure. During our car shopping, we visited more than 10 dealerships around Seattle and alll over PugSound, including Tacoma, Bremerton, Bellevue, Olympia, and Everett. Pierre Chevrolet gave us the best deal on the best car by far. We were assisted by Eugene, Naiden, Andrew, and Pape. All of them helped us to choose perfect car for our lifestyle at an affordable cost!
Yesterday we bought a beautiful, low priced, mini SUV here. The car buying experience at Pierre Chevrolet was very smooth with no pressure. During our car shopping, we visited more than 10 dealerships around Seattle and alll over PugSound, including Tacoma, Bremerton, Bellevue, Olympia, and Everett. Pierre Chevrolet gave us the best deal on the best car by far. We were assisted by Eugene, Naiden, Andrew, and Pape. All of them helped us to choose perfect car for our lifestyle at an affordable cost!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never buy a car from this dealership. They overprice their vehicles and take advantage of customers. I felt completely misled and would not recommend them to anyone.
Never buy a car from this dealership. They overprice their vehicles and take advantage of customers. I felt completely misled and would not recommend them to anyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Located nearby. The sales and support staff have been very helpful, easy to connect with and are continuing to help even after the sale is done.
Located nearby. The sales and support staff have been very helpful, easy to connect with and are continuing to help even after the sale is done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Doug, thank you for sharing your positive experience with us! We are glad to have you as one of our customers!
I want to begin by acknowledging and thanking Pierre Chevy for their efforts. As a dealership, they genuinely put in the work to help me secure a vehicle during a time when I?m actively rebuilding and improving my credit. Their commitment is appreciated. However, what is in question is the integrity and customer consideration shown by General Motors. Let me be unequivocally clear: I will not be purchasing another Chevrolet. GM may not care about the voice of one customer, but this customer will not be silent. The level of disregard shown is nothing short of astonishing. First and foremost: how do you manufacture and sell electric vehicles, yet not include the single most essential item?the charging cable? You expect customers to pay over $45,000 for a vehicle and then have the audacity to charge an additional $650 for a cable that should absolutely come standard. That is beyond absurd?it?s a blatant cash grab, and quite frankly, it?s insulting. Then there?s the baffling decision to remove Apple CarPlay from all 2025 U.S. vehicles under the guise of ?safety concerns.? Are we to believe that Apple, a company that integrated CarPlay specifically to enhance driver safety, suddenly poses a risk? And if it?s so dangerous, why is it still being offered in vehicles sold abroad?many in countries with lower traffic-related fatalities? The logic is non-existent, and the message is clear: GM has no meaningful regard for its U.S. customers. None of these issues were communicated to me at the time of purchase. Had they been, I would have reconsidered and taken my business elsewhere. Adding insult to injury, the glare coming off the windshield and dashboard is blinding under certain conditions?an issue that?s been publicly noted since the 2024 models. Yet no corrective measure is provided, nor was the issue disclosed during the buying process. Why not offer a built-in solution to a known design flaw? Why not at least inform potential buyers? Again, the answer seems to be that GM simply doesn?t care. Lastly, your warning system is erratic at best and hazardous at worst. I?ve had multiple incidents where the ABS randomly activates while accelerating, reacting to phantom vehicles in front or behind. When making turns, the system beeps and sometimes brakes sharply if pedestrians are standing nearby?even when they?re not crossing. These features are meant to protect, but instead they?re creating unnecessary danger, especially when a vehicle automatically brakes mid-turn in an intersection. If returning this vehicle were an option without penalty, I would be first in line, receipt in hand. This entire experience has left me deeply frustrated and disillusioned. I sincerely hope GM reevaluates its priorities, because right now, it?s clear the customer is nowhere near the top of the list.
I want to begin by acknowledging and thanking Pierre Chevy for their efforts. As a dealership, they genuinely put in the work to help me secure a vehicle during a time when I?m actively rebuilding and improving my credit. Their commitment is appreciated. However, what is in question is the integrity and customer consideration shown by General Motors. Let me be unequivocally clear: I will not be purchasing another Chevrolet. GM may not care about the voice of one customer, but this customer will not be silent. The level of disregard shown is nothing short of astonishing. First and foremost: how do you manufacture and sell electric vehicles, yet not include the single most essential item?the charging cable? You expect customers to pay over $45,000 for a vehicle and then have the audacity to charge an additional $650 for a cable that should absolutely come standard. That is beyond absurd?it?s a blatant cash grab, and quite frankly, it?s insulting. Then there?s the baffling decision to remove Apple CarPlay from all 2025 U.S. vehicles under the guise of ?safety concerns.? Are we to believe that Apple, a company that integrated CarPlay specifically to enhance driver safety, suddenly poses a risk? And if it?s so dangerous, why is it still being offered in vehicles sold abroad?many in countries with lower traffic-related fatalities? The logic is non-existent, and the message is clear: GM has no meaningful regard for its U.S. customers. None of these issues were communicated to me at the time of purchase. Had they been, I would have reconsidered and taken my business elsewhere. Adding insult to injury, the glare coming off the windshield and dashboard is blinding under certain conditions?an issue that?s been publicly noted since the 2024 models. Yet no corrective measure is provided, nor was the issue disclosed during the buying process. Why not offer a built-in solution to a known design flaw? Why not at least inform potential buyers? Again, the answer seems to be that GM simply doesn?t care. Lastly, your warning system is erratic at best and hazardous at worst. I?ve had multiple incidents where the ABS randomly activates while accelerating, reacting to phantom vehicles in front or behind. When making turns, the system beeps and sometimes brakes sharply if pedestrians are standing nearby?even when they?re not crossing. These features are meant to protect, but instead they?re creating unnecessary danger, especially when a vehicle automatically brakes mid-turn in an intersection. If returning this vehicle were an option without penalty, I would be first in line, receipt in hand. This entire experience has left me deeply frustrated and disillusioned. I sincerely hope GM reevaluates its priorities, because right now, it?s clear the customer is nowhere near the top of the list.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Advisor Tiger was awesome! He was responsive, attentive, and provided follow-up support to each question. He listened to the customer concerns and explained the process to repair the vehicle. He went above and beyond to ensure he provided the best customer service experience and provided authorized discounts for U.S Military Veterans. He made me feel appreciated and welcomed! His efforts made the experience seamless.
Service Advisor Tiger was awesome! He was responsive, attentive, and provided follow-up support to each question. He listened to the customer concerns and explained the process to repair the vehicle. He went above and beyond to ensure he provided the best customer service experience and provided authorized discounts for U.S Military Veterans. He made me feel appreciated and welcomed! His efforts made the experience seamless.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Recently bought: Used 2022 Chevrolt Bolt EV. I've been to a lot of dealers and had poor experiences, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future.
Recently bought: Used 2022 Chevrolt Bolt EV. I've been to a lot of dealers and had poor experiences, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Recently bought: Used 2022 Chevrolt Bolt EV. I've been to a lot of dealers and had poor experiences, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future.
Recently bought: Used 2022 Chevrolt Bolt EV. I've been to a lot of dealers and had poor experiences, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had an amazing experience working with friendly salesperson Tommy who got the car ready before we arrived! It was a pleasure working with Pierre team Aldo and Karar making deal happen. This has been our second purchase at this store for the past 2 years. Highly recommended Pierre Chevrolet of Seattle
We had an amazing experience working with friendly salesperson Tommy who got the car ready before we arrived! It was a pleasure working with Pierre team Aldo and Karar making deal happen. This has been our second purchase at this store for the past 2 years. Highly recommended Pierre Chevrolet of Seattle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I live out of state and inquired about a vehicle. We agreed on a price. I allow them to get me approved from one of their lenders. After that I never heard from my sales person again his name was Pierre. Worst sales person I’ve ever encountered
I live out of state and inquired about a vehicle. We agreed on a price. I allow them to get me approved from one of their lenders. After that I never heard from my sales person again his name was Pierre. Worst sales person I’ve ever encountered
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
AVOID, especially if traveling any distance - This untrustworthy and reckless sales staff will do anything to make a few extra bucks. After breaking their word on a prenegotiated out the door price, Tommy and the sales manager attempted to pressure me into committing tax fraud by reporting a false sales price to the IRS for the EV tax credit. The sales manager said they do it all the time to receive tax credits on purchases that would not otherwise qualify. If they are willing to put you at that much risk for $225 worth of dealer fees, then what other corners are they willing to cut to make a buck? Avoid at all costs.
AVOID, especially if traveling any distance - This untrustworthy and reckless sales staff will do anything to make a few extra bucks. After breaking their word on a prenegotiated out the door price, Tommy and the sales manager attempted to pressure me into committing tax fraud by reporting a false sales price to the IRS for the EV tax credit. The sales manager said they do it all the time to receive tax credits on purchases that would not otherwise qualify. If they are willing to put you at that much risk for $225 worth of dealer fees, then what other corners are they willing to cut to make a buck? Avoid at all costs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase