Reviews
Write a reviewI would never buy a car from a person like Horatio even
I would never buy a car from a person like Horatio even if it were the best deal in the country. I called on a Saturday He was very short and rude over the phone telling me to come Monday and if the car is still listed on the website that its available. I told him I live 2 hours away and I will come Monday. I showed up Monday with check in my hand no one was there and he told me over the phone that the car is being checked at the dealership because that car is sold but "the out of state client" still didn't send the money. Again he was being very rude like its not his fault for I guess manipulating and lying. Anyways I noticed that the car has been listed for sale over six months and its a beautiful M8 really unique. From what I see in other reviews he does even let you test drive I doubt that he would be doing any BMW dealership check ups without a payment. He still has not removed it from his website I am starting to think that he just wants to get more traffic thru his very old warehouse that does not look like anything professional that you would be buying cars in the range of 100K. Anyway I would definitely stay away from Select Motors.
I would never buy a car from a person like Horatio even
I would never buy a car from a person like Horatio even if it were the best deal in the country. I called on a Saturday He was very short and rude over the phone telling me to come Monday and if the car is still listed on the website that its available. I told him I live 2 hours away and I will come Monday. I showed up Monday with check in my hand no one was there and he told me over the phone that the car is being checked at the dealership because that car is sold but "the out of state client" still didn't send the money. Again he was being very rude like its not his fault for I guess manipulating and lying. Anyways I noticed that the car has been listed for sale over six months and its a beautiful M8 really unique. From what I see in other reviews he does even let you test drive I doubt that he would be doing any BMW dealership check ups without a payment. He still has not removed it from his website I am starting to think that he just wants to get more traffic thru his very old warehouse that does not look like anything professional that you would be buying cars in the range of 100K. Anyway I would definitely stay away from Select Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased a 2020 BMW i3 from Horacio at Select Motors.
I purchased a 2020 BMW i3 from Horacio at Select Motors. It was a better car with a better price than anywhere else. I searched the whole country. Horacio is a no nonsense, straight to the point, high integrity person. He sets a fair price (to you and to him) and doesn't haggle. If you know what you want and he has it I highly recommend working with him. At one point I was trying to figure out how to go see the car in person (never did, bought it sight unseen based on the pictures and description) and he suggested I buy a local car. Imagine that! Someone not trying to sell a car. Our car is as good as we hoped it would be. If anything it's better. I would buy another car from him without hesitation. We had it shipped from California and it arrived in perfect shape. Best buying experience from a dealer EVER!
I purchased a 2020 BMW i3 from Horacio at Select Motors.
I purchased a 2020 BMW i3 from Horacio at Select Motors. It was a better car with a better price than anywhere else. I searched the whole country. Horacio is a no nonsense, straight to the point, high integrity person. He sets a fair price (to you and to him) and doesn't haggle. If you know what you want and he has it I highly recommend working with him. At one point I was trying to figure out how to go see the car in person (never did, bought it sight unseen based on the pictures and description) and he suggested I buy a local car. Imagine that! Someone not trying to sell a car. Our car is as good as we hoped it would be. If anything it's better. I would buy another car from him without hesitation. We had it shipped from California and it arrived in perfect shape. Best buying experience from a dealer EVER!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner is very rude, aggressive, and showed bias during
Owner is very rude, aggressive, and showed bias during our conversation. I'll do business with a dealer that I trust and is respectful.
Owner is very rude, aggressive, and showed bias during
Owner is very rude, aggressive, and showed bias during our conversation. I'll do business with a dealer that I trust and is respectful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
rudest customer service in my life
never met customer service so rude in my life. called a few weeks ago to inquire about a car and he kept saying "bye" after every question as if telling me to go away. wouldnt schedule an appointment for a few days off.
rudest customer service in my life
never met customer service so rude in my life. called a few weeks ago to inquire about a car and he kept saying "bye" after every question as if telling me to go away. wouldnt schedule an appointment for a few days off.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
What a great experience
This is a great no non-sense dealership. Recently purchased a loaded Mini Cooper S for my wife from Horatio at Select Motors. I found the vehicle posted online along with several other Mini Cooper's he had in stock. I called the dealership before heading through traffic and they let me know that they show by appointment. They asked me to come by a couple hours later which was perfect for me anyway. I showed up to my appointment and I have to say that every one of the cars at this dealership is immaculate. These guys were straight up and knew their inventory and no xxxxxxxx. If you prefer a warm fuzzy salesman that wastes a bunch of your time, I'd go somewhere else. If you want a place to shoot it to you straight, price their cars below market(for options and packages their cars include), and get through the car buying process super quick...then this is your place. Did I mention the quality of their cars? Every single car I looked at appeared as if it was brand new. I was able to buy a fully loaded Mini Cooper S with NAV, a backup camera, parking sensors, Harmon/Kardon sound, heads-up display, etc. for about $12k less than buying a brand new one. The car I purchased is barely broken-in and still has a new car smell. Thanks, Horatio and team for making my car buying experience extremely quick and simple. I'll definitely be back when I'm in the market for another car.
What a great experience
This is a great no non-sense dealership. Recently purchased a loaded Mini Cooper S for my wife from Horatio at Select Motors. I found the vehicle posted online along with several other Mini Cooper's he had in stock. I called the dealership before heading through traffic and they let me know that they show by appointment. They asked me to come by a couple hours later which was perfect for me anyway. I showed up to my appointment and I have to say that every one of the cars at this dealership is immaculate. These guys were straight up and knew their inventory and no xxxxxxxx. If you prefer a warm fuzzy salesman that wastes a bunch of your time, I'd go somewhere else. If you want a place to shoot it to you straight, price their cars below market(for options and packages their cars include), and get through the car buying process super quick...then this is your place. Did I mention the quality of their cars? Every single car I looked at appeared as if it was brand new. I was able to buy a fully loaded Mini Cooper S with NAV, a backup camera, parking sensors, Harmon/Kardon sound, heads-up display, etc. for about $12k less than buying a brand new one. The car I purchased is barely broken-in and still has a new car smell. Thanks, Horatio and team for making my car buying experience extremely quick and simple. I'll definitely be back when I'm in the market for another car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought an Alpina B6 and am happy!
Just received my Alpina B6 that I purchased sight unseen and had shipped to the East Coast. I couldn't find another B6 anywhere in the country with all of the options and a color I wanted. It is beautiful, as described. I found Horatiu to be frank and very helpful in walking me through the uncertainty of such an expensive purchase from 2500 miles away. He answered all of my questions quickly, helped set up the inspection at a local BMW dealer, made me a few extra keys for the wheels, and after the deal was done, money wired and car shipped, continued to be responsive when I had a question or needed additional paperwork. I am not a person who likes to bargain, so for me, knowing that he sets a price and sticks to it, was a definite plus! The car is currently at my BMW dealer, getting wrapped and snow tires and a few other extras, and it is getting admiring looks from customers and the BMW dealer employees. Thank you very much, Horatiu! (This review is being posted on other sites - the fact that I am bothering to do this when I never post reviews should tell you something)
Bought an Alpina B6 and am happy!
Just received my Alpina B6 that I purchased sight unseen and had shipped to the East Coast. I couldn't find another B6 anywhere in the country with all of the options and a color I wanted. It is beautiful, as described. I found Horatiu to be frank and very helpful in walking me through the uncertainty of such an expensive purchase from 2500 miles away. He answered all of my questions quickly, helped set up the inspection at a local BMW dealer, made me a few extra keys for the wheels, and after the deal was done, money wired and car shipped, continued to be responsive when I had a question or needed additional paperwork. I am not a person who likes to bargain, so for me, knowing that he sets a price and sticks to it, was a definite plus! The car is currently at my BMW dealer, getting wrapped and snow tires and a few other extras, and it is getting admiring looks from customers and the BMW dealer employees. Thank you very much, Horatiu! (This review is being posted on other sites - the fact that I am bothering to do this when I never post reviews should tell you something)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Convenient Service!
I found the car I wanted (year, nake, model, interior/exterior colors) on Cars.com website, filled-out a credit application, made an appointment to test drive the vehicle and within 1 day the transaction was done! How convenient was that???? This was an awesome experience and I have already recommended Cars.com to friends, as well as Select Motors of San Mateo.
Convenient Service!
I found the car I wanted (year, nake, model, interior/exterior colors) on Cars.com website, filled-out a credit application, made an appointment to test drive the vehicle and within 1 day the transaction was done! How convenient was that???? This was an awesome experience and I have already recommended Cars.com to friends, as well as Select Motors of San Mateo.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase