Scott Clark Honda

Bought a very low mileage vehicle one week ago. It's been sitting in my driveway the entire time as my son will get his license in the near future. Just this morning, found the sun visor was broken. Asked Scott Clark to make it right but they flat out refused saying it passed their inspection. Very poor response to a reasonable request made within a reasonable timeframe after purchase.

I appreciate the Honda Team from scheduling the appointment to Chris Carter who is always very thorough knowledgeable and helpful ! Thank you Scott Clark Honda

Wonderful Custer service team! Josh in the service department listened to my needs and wants and handled everything to my satisfaction.

Please save yourself from getting ripped off and don’t buy from this dealership. I was trying to buy a Civic from them. I asked the salesman to show me the out-the-door price. When he revealed the numbers, it showed a $2,000 lifetime warranty. I told him to take the extended warranty off because I usually upgrade my cars every 3-4 years, which is still under the Honda factory warranty. He said no problem and took off the lifetime warranty. But then added a $2,000 markup on the vehicle.I got deceived by this.

Welcome to Scott Clark Honda! Looking for a dealership that keeps you guessing? Come on in! Purchase one of our vehicles, and if you have questions after the sale, enjoy our complimentary customer service obstacle course. You'll be transferred from person to person until you finally reach someone who can explain why your concerns aren't really concerns. Bought a vehicle with around 40,000 miles? In my experience, you may discover that manufacturer-recommended services--such as a transmission fluid service and brake fluid service--had not been performed before the vehicle was sold, despite it passing a multi-point inspection. When I raised those concerns, the conversation wasn't about whether something had been overlooked. Instead, it focused on the fact that I was outside the dealership's 30-day window and hadn't purchased the extended service plan, leaving me responsible for services I believe should have been identified before the sale. If you're looking for a dealership that values long-term customer relationships, my experience suggests you may want to keep shopping. I expected accountability and support after making a major purchase. Instead, I was left frustrated, disappointed, and with little confidence that customer satisfaction extends beyond the day the paperwork is signed. As I told the used car manager, this dealership may have been the last place where I purchased a car--but it certainly won't be the next. That is exactly why they won't earn my business again.

Very professional and good and positive person very fast and everything very good people I like to much

6/22/26 - Coming back as a return customer looking to get a hitch installed on my new 2025 pilot. Worked with the parts rep, Steven, to try and match the pricing of an online Honda Dealership so that I can make sure the warranties and work applied to the install. Happy with what he was able to do. Spoke with Dyamond at service thinking that the install price was fair and scheduled. Coordinated with Joe, the scheduler, a couple of times since the installer was not available at the scheduled times. I asked to speak with Dyamond to discuss but was generally unavailable. Was happy to see that there was a 15% off accessories coupon on the website and, before arriving, confirmed with Joe, who confirmed with Dyamond, that the discount would apply. Reworked the work schedule to accommodate their availability, thinking all is set. I arrive at my scheduled time and am told that the agreed on terms are not valid and am given a new price. I told Dyamond several times that this was not what I agreed to and wanted was agreed upon. I stated that Joe confirmed with me, over the phone, who confirmed with her (Dyamond), that we can apply the 15% coupon to the parts price as there is no disclaimer on exceptions. Dyamond advised that Joe works in the call center and was wrong. I asked to speak to a manager as I felt this wasn’t right and I confirmed it a couple of times that the coupon could apply. I then asked to speak to a manager and was told by Dyamond that she’s the assistant manager and any manager will say the same thing. To rectify, she applies the online coupon to the service side of the bill - take it or leave it. Reluctantly I agreed to the higher price as I already took the time off from work , sent the online parts back to the online Honda dealership and would be negative on funds as I paid out of pocket to mail it back. The install is great but the bait and switch on pricing left a bad impression of Scott Clark Honda. No multi point inspection done - receipt said declined but wasn’t offered. Bumping my 5 star from before to a 1… 11/11/2017 - Bought an accord touring and worked the the manager Derek. Was able to find the color and price I was looking for. Thanks and enjoying it to this day.

They had excellent communications. They provided instant response, quick quote and update after my requests, also with detailed information about loan and buying steps.

Scott Clark Honda Service Dept. does a very thorough job every time I bring my car in. They are very professional. They give excellent service.

I couldn’t have asked for better service advisor as Joey Kimman was very helpful, professional and responsive to all my requests. Excellent service