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Very glad to call Houston my home!","emailTxt":"amoore2@planetlincoln.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/baeb97f1215b.jpg","drDealerId":10221,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347664,"personPtyId":38751134,"firstName":"Carl","lastName":"Hamilton","titleText":"Sales Consultant","shortBioText":"First, thank you for reading this! I've already had one exciting career having spent 35 years in the crazy business of radio broadcasting. Yes it's just like WKRP in Cinncinnati! I have lived in Kingwood, Texas for nearly 30 years and have had two children that both graduated from Texas State University. Although living in Texas I was raised in Ohio and attended \"The Ohio State University\". I am doing now exactly what I want to do. Introduce people to the fine line of Lincoln luxury automobiles. I get it! Sometimes buying a new or pre owned vehicle is worse than going to the dentist or Michigan beating Ohio State. I really try to make the experience of purchasing a good one and a fair one. I consider myself among the very best at detail and follow up. Also \"we'll have some fun too\"!","emailTxt":"chamilton@planetlincoln.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/f4e44088d53e.jpg","drDealerId":10221,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1380585600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347667,"personPtyId":38750899,"firstName":"George","lastName":"Adams III","titleText":"Director of Client Experience / Lincoln Brand Champion","emailTxt":"gadams@planetlincoln.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/083d31556d03.jpg","drDealerId":10221,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1149120000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347958,"personPtyId":38750142,"firstName":"Eddie","lastName":"Fullen","titleText":"Sales Director","emailTxt":"efullen@planetlincoln.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/59aa27feef45.jpg","drDealerId":10221,"dealerEmpStartDtUtc":"1199145600","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347663,"firstName":"Alex","lastName":"Gutierrez","titleText":"Sales Consultant","emailTxt":"agutierrez2@planetlincoln.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/92578be5bf83.jpg","drDealerId":10221,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347668,"personPtyId":38750139,"firstName":"Todd","lastName":"Yeats","titleText":"Sales Manager","emailTxt":"tyeats@planetlincoln.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/a202790680d0.jpg","drDealerId":10221,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1117584000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347666,"personPtyId":38750138,"firstName":"Don","lastName":"Morgan","titleText":"Sales Consultant","shortBioText":"I have been with Lincoln for 15 years \r\nIm originally from Illinois but have been in Texas for 36 years so i consider myself a Texan.","emailTxt":"dmorgan@planetlincoln.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/430ebb9cbe1d.jpg","drDealerId":10221,"dealerEmpStartDtUtc":"1025481600","industryStartDtUtc":"1025481600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347960,"firstName":"John","lastName":"Dvorak","titleText":"Lincoln General Manager","emailTxt":"jdvorak@planetlincoln.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/d3716895d768.jpg","drDealerId":10221,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347671,"firstName":"Marcus","lastName":"Stallings","titleText":"Sales Consultant","emailTxt":"mstallings@planetlincoln.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/d8cac9e0a1c0.jpg","drDealerId":10221,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":345559,"personPtyId":33959250,"firstName":"Lauren","lastName":"Forgie","titleText":"Internet Director","emailTxt":"lforgie@planetford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/0d045c94903a.jpg","drDealerId":10221,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":347961,"firstName":"Shawn","lastName":"Burns","titleText":"General Manager & Partner","emailTxt":"sburns@planetford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10221/employees/53f8761df36d.jpg","drDealerId":10221,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":410569,"personPtyId":33958977,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"kguice@wcao.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10221,"certifiedEmployee":false},{"id":513218,"personPtyId":39070253,"firstName":"Sterling","lastName":"Pierce","titleText":"Sales Concierge","emailTxt":"spierce@planetlincoln.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10221,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Planet Lincoln

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Planet Lincoln Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2011

Experience our exclusive innovative concierge services that modernize and streamline the automotive purchasing process. We shop the competition regularly to guarantee the best possible market value. The competitive Planet Market Price is then clearly displayed on every vehicle and at PlanetLincoln.com.

...


Our concierge associates do not work on commission, and they are empowered to manage your entire purchase experience. Their goal is to assist you in finding the least expensive vehicle that meets your wants and needs. They will process all your paperwork and financial needs swiftly, efficiently and professionally.

"CREATING MEMORABLE EXPERIENCES THRU PERSONALIZED SERVICE AND INTEGRITY. EVERY CLIENT, EVERY TIME."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
266 lifetime reviews. Includes reviews of Planet Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 25, 2019

    Visited Dealership to inquire about a vehicle advertised. Was prepared to do battle as usual with salespeople doing the routine trying to grind you down.... As we have been told by many people they would rather visit a dentist than buy a car from most dealerships. Had a very pleasant surprise at Planet. No hassle, no make an offer, no checking with the sales manager (Depends on whose turn it is to be SM today) and no take over individual if salesperson can't close the deal. Also noted sales people do not work on commission so that eliminates desire for high profit. Frances Ramos and Alex Gutierrez both were pleasant and helpful beyond expectations. Purchase was completed easily and wife and I were on our way shortly. Did not have to spend an hour or better.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frances Ramos

    Lincoln Brand Specialist

    (5.0) 17 reviews

    Alex Gutierrez

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 3, 2019

    From the moment we walked in the door it was an amazing experience. They made the car dealing process so easy and pain free. We found the perfect Lincoln... and was able to buy it at the right price. No back and forth haggling. Anthony was very personal and went above and beyond to ensure we walked away very satisfied. We compared many luxury SUV vehicles. The Nautilus was a class in its own. Just try a test drive and you'll understand why. The bar is high and they plan on keeping it there.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Fred Guy

    Finance Director

    (5.0) 44 reviews

    Anthony Moore

    LINCOLN BRAND CHAMPION

    (5.0) 27 reviews

  • 5.0 out of 5
    August 28, 2019

    Have been going with Carlos Herrera my whole life. Awesome customer service and always helps me get the car I want at the right price. Have sent many family... members with him and no disappointments, 100% recommend to anyone! Super nice location and the service is great.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you sharing your amazing customer review. We are happy to read that you got the right car at the right price and the service was great. ...If we could ever be of any further help, we are always happy to help.

  • 1.0 out of 5
    August 22, 2019

    Bought my first Ford in 1959. So, have 60 years of experience with service departments in many cities . Randall Reed's dealership on Interstate 45 in... Houston is , by a wide margin, the WORST I have ever experienced. Bad scheduling, bad attitude.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 21, 2019

    We are repeat customers with your very helpful, knowledgeable salesman, James Haba !!! Your whole operation in Spring is customer friendly, clean & attractive... . Also, we loved mural wall showing Randall Reed with family which is way we have always been treated like coming home to vehicle business that cares about our needs !! Bought new white Ford Expedition- perfect

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Ford Expedition! Thank you for choosing Randall Reed's Planet family of stores again. We are so happy to read that you had... such a wonderful experience the first time you returned. We appreciate you taking time to share your kind feedback and are pleased that James and our team did a wonderful job of assisting you. Should you need anything, we are always here to help!

  • 5.0 out of 5
    August 21, 2019

    I have used this dealer to buy 4 cars and have all my service done here. I like th ere at never any surprises when get in service. when need I can get... a ride to work after dropping off the car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, thank you for taking time to share your five-star feedback about your visit to Planet Lincoln's Service Department. We are happy to read that R...yan did a great job taking care of you and your vehicle. Please do let us know if you need anything additional down the road.

  • 5.0 out of 5
    August 20, 2019

    Best car buying experience ever! Max my salesman and joe the manager went above and beyond to get what I needed done! I've actually never left a dealership... before at the payment point I wanted and everything else I asked for! Arthur in finance also was very thorough and answered everything in detail. Definitely glad I made the 2 hour drive out here. There is a reason they're a top rated dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    And this is the best kind of review and we thank you. We are so happy to read that our Planet Lincoln team provided the best car-buying experience eve...r. We take great pride in providing an enjoyable experience. Congrats on your vehicle and please let us know if you ever need anything additional.


    Worked with:
    George Adams III

    Director of Client Experience / Lincoln Brand Champion

    (4.9) 29 reviews

  • 5.0 out of 5
    August 20, 2019

    I bring my truck here for service and Planet Ford always goes above and beyond! I have personally met the technician that works on my truck and he's very... knowledgeable and professional!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Planet for your service needs. We are always happy to go above and beyond in assisting with your vehicle needs. Should you need... anything additional, please let our team know,. We're always happy to help!

  • 5.0 out of 5
    August 20, 2019

    Second car bought at Planet Ford Spring. Jamie Perez Sr and Jr did a awesome job as well as everyone at the dealership for sure will purchase my next auto... there.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats and thank you for choosing our Planet store again for your vehicle needs. We are happy to read the Jamie and the team did a wonderful job of ...helping you with your purchase. Please let us know if you need anything down the road.

  • 5.0 out of 5
    August 19, 2019

    I have received great service on my F250 when I have brought mine in for one repair and one warranty item. Crystal was exceptionally oriented to customer... service. Note that my personal sales experience with them 1.5 years ago (DEC2017) left me a little but to be desired as they could not close on my sale because at the time they could not find the car keys to any one of the several model King Ranch F250's that I wanted to purchase on the lot at that moment in time and asked me to come back in a week - that didn't happen. They offered to throw in a dealer bed liner due to the hassle, but that was insufficient for me to continue the sales experience with them at that time. Hopefully they are more organized today. In any case I strongly support their service teams and parts teams as well as the oil change service down the block.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your exceptional feedback. We are happy to read that you had a great service experience and appreciate all of your feedback abou...t your entire experience over the years. We have shared it with our management team as your total customer service experience is paramount. Should you need anything additional, please let our team know.

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