Reviews
Write a reviewAvoid this dealership.
Avoid this dealership. Like previous reviewers stated, it's almost impossible to determine whether a vehicle is still actually available. I've been told yes, and I've been told no. What I think is really happening is that they use certain listings (high interest vehicles/prices) as bait to then try and sell you something else. Once they have your contact information they employ their slimy sales tactics (incessant calls, etc.). Avoid!
Avoid this dealership.
Avoid this dealership. Like previous reviewers stated, it's almost impossible to determine whether a vehicle is still actually available. I've been told yes, and I've been told no. What I think is really happening is that they use certain listings (high interest vehicles/prices) as bait to then try and sell you something else. Once they have your contact information they employ their slimy sales tactics (incessant calls, etc.). Avoid!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I received several responses from different people at
I received several responses from different people at this dealership who all seemed confused as to if the car listed was actually available. One said it wasn't, what else could they show me. I answered and another sent me a link to the car that was unavailable. Which is still listed on your site! So definitely NOT impressed.
I received several responses from different people at
I received several responses from different people at this dealership who all seemed confused as to if the car listed was actually available. One said it wasn't, what else could they show me. I answered and another sent me a link to the car that was unavailable. Which is still listed on your site! So definitely NOT impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing experience
I had an amazing experience at Brickell Luxury Motors . I saw a car on line which I was interested in and I call them without knowing anybody . Mario Turcios answered my first phone call and from that moment I realised that i was in very good hands . Mario is really a star , very professional and competent . He understood my needs right away and drove me through the purchasing process till the last phase of it . My experience has been simply amazing
Amazing experience
I had an amazing experience at Brickell Luxury Motors . I saw a car on line which I was interested in and I call them without knowing anybody . Mario Turcios answered my first phone call and from that moment I realised that i was in very good hands . Mario is really a star , very professional and competent . He understood my needs right away and drove me through the purchasing process till the last phase of it . My experience has been simply amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service!
This place is amazing - they have a great selection of luxury cars and I was able to find a beautiful 2020 Porsche Cayenne at a great price! I went to several other dealerships but their cars were overpriced and not in the best condition. Brickell Luxury Motors has an amazing inventory and selection that the tough part was which car to choose!! Harvey was very knowledgeable about the car and made the whole buying process very easy and fast. Vince, the finance manager, got me a great rate on the financing, and I was in and out very quickly. I highly recommend this place and will be definitely referring my family and friends that are in the market for a vehicle!
Great customer service!
This place is amazing - they have a great selection of luxury cars and I was able to find a beautiful 2020 Porsche Cayenne at a great price! I went to several other dealerships but their cars were overpriced and not in the best condition. Brickell Luxury Motors has an amazing inventory and selection that the tough part was which car to choose!! Harvey was very knowledgeable about the car and made the whole buying process very easy and fast. Vince, the finance manager, got me a great rate on the financing, and I was in and out very quickly. I highly recommend this place and will be definitely referring my family and friends that are in the market for a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
This team at Brickell, Cliff and associates were great during my purchase experience. Bought via internet and long distance. It was easy. The only recommendation is to have the dealer pay for the return overnight envelope. With as much money as I am paying it would have been nice to not have to pay out of pocket for that. Other than that it was a great experience.
Great experience
This team at Brickell, Cliff and associates were great during my purchase experience. Bought via internet and long distance. It was easy. The only recommendation is to have the dealer pay for the return overnight envelope. With as much money as I am paying it would have been nice to not have to pay out of pocket for that. Other than that it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Haroon Sheikh
Robert was great and easy to deal with made it a smooth process stress free!!
Haroon Sheikh
Robert was great and easy to deal with made it a smooth process stress free!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
3/29/16 both Sebastian my Client Specialist & Steven Lewis the General Manager took care of all my concerns! This was my first experience buying a luxury vehicle from Brickell & would recommend them!
Great Buying Experience
3/29/16 both Sebastian my Client Specialist & Steven Lewis the General Manager took care of all my concerns! This was my first experience buying a luxury vehicle from Brickell & would recommend them!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The most honest and best car shopping experience
The most honest and best car shopping experience. Ask for Rene in sales and Alfred in finance.
The most honest and best car shopping experience
The most honest and best car shopping experience. Ask for Rene in sales and Alfred in finance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEST CAR PURCHASE EXPERIENCE YET
RENE BATILLE AND CARLOS SALAS AT BRICKELL LUXERY MOTORS TREATED ME GREAT. THEY WERE VERY PROFESSIONAL BUT MORE IMPORTANTLY VERY KIND. STEPHEN MY SALES GUY WAS EARNEST . THIS WAS MY BEST CAR BUYING EXPERIENCE........AND I USED TO SELL CARS. WHEN I DECIDE TO BUY AGAIN , THEY WILL BE FIRST ON MY LIST
BEST CAR PURCHASE EXPERIENCE YET
RENE BATILLE AND CARLOS SALAS AT BRICKELL LUXERY MOTORS TREATED ME GREAT. THEY WERE VERY PROFESSIONAL BUT MORE IMPORTANTLY VERY KIND. STEPHEN MY SALES GUY WAS EARNEST . THIS WAS MY BEST CAR BUYING EXPERIENCE........AND I USED TO SELL CARS. WHEN I DECIDE TO BUY AGAIN , THEY WILL BE FIRST ON MY LIST
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
take a number....
You really are just a number to these guys. When I requested a manager call me several times, he never did. Salesman said he is too busy with actual buyers.
take a number....
You really are just a number to these guys. When I requested a manager call me several times, he never did. Salesman said he is too busy with actual buyers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase