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Malden Auto Brokers

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Sales hours: 10:00am to 3:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday 10:00am–3:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This dealer and it's salesman; Juan, personify every negative stereotype Americans have heard about used car salesman. I called in advance to inquire about the condition of the auto's undercarriage. Juan assured me that there was only "surface" rust. When I looked at the vehicle, I could see that the right-rear corner of the transmission skid plate was bent and torn from the frame. The front tires were worn bald on the inner tread, indicating severe alignment problems. The passenger side, exterior mirror was broken and had separated from the mirror frame and was rattling loose. This vehicle was a piece of junk and Juan was a pathological liar. He lied about every facet of the car about which I had inquired. I caution all serious buyers to avoid these scammers.

This dealer and it's salesman; Juan, personify every negative stereotype Americans have heard about used car salesman. I called in advance to inquire about the condition of the auto's undercarriage. Juan assured me that there was only "surface" rust. When I looked at the vehicle, I could see that the right-rear corner of the transmission skid plate was bent and torn from the frame. The front tires were worn bald on the inner tread, indicating severe alignment problems. The passenger side, exterior mirror was broken and had separated from the mirror frame and was rattling loose. This vehicle was a piece of junk and Juan was a pathological liar. He lied about every facet of the car about which I had inquired. I caution all serious buyers to avoid these scammers.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They showed me the car that I wanted to see The price was fair. There was a little bit of negotiation. I wrote a check I picked up the car later that week. It's everything that I expected and then some the price was right and the attention to detail was second to none. I'd highly recommend this auto group. They are small they mean what they say and I was very satisfied. Jaun was my salesperson and did a great job.

They showed me the car that I wanted to see The price was fair. There was a little bit of negotiation. I wrote a check I picked up the car later that week. It's everything that I expected and then some the price was right and the attention to detail was second to none. I'd highly recommend this auto group. They are small they mean what they say and I was very satisfied. Jaun was my salesperson and did a great job.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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small dealership that does the one thing 99% dont. they are honest,, they are up front. they stand behind their cars. I had a problem with a car I bought but had not taken delivery for. they were amazing in getting the issue taken care of. the financing was great, I would always go back to them for a newer car.

small dealership that does the one thing 99% dont. they are honest,, they are up front. they stand behind their cars. I had a problem with a car I bought but had not taken delivery for. they were amazing in getting the issue taken care of. the financing was great, I would always go back to them for a newer car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good costumer service and verry nice people excelent costumer service verry responsible.

Good costumer service and verry nice people excelent costumer service verry responsible.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Let me start of by saying dont buy a car from here. I bought a 2008 Lexus is250 from here. I went in i greeted fairly okay i had my eyes on what car i wanted so i asked to test drive the car,test drove the car first of all remember this i was inside and when i came outside the car was on already all warmed up ready for me to take a ride and test drive it didn't think any thing of it at the time. I test drove the car seemed pretty good the breaks were alright not the best but other than that nothing was wrong.I bought the car. Had the car for 2 days already on the road second day i noticed when i started it up it makes a loud crackling noise.Called Malden Auto Brokers told them what happen they said okay bring it in your still under the 30 days, Brought it in missed a whole day of work because i had no car. They called me to come and pick up the car nothing was fixed and they said i can keep the 100$ deductible. Meaning they wasted a whole day doing nothing on my car. I got that problem fixed on my own money out of my own pocket. 4 Weeks later another noise i noticed every time i accelerated went to the mechanics they said the muffler had a whole. Malden auto brokers tried to fix this problem with a piece of metal and two clamp got that problem fixed. A couple days after i get stopped for not having front lights . Mind you this is my new car that im suppose to be happy and in love with. IM JUST SAYING IF YOUR GOING TO BUY A CAR FROM THIS PLACE DOUBLE AND TRIPLE CHECK THE CAR JUST BECAUSE THEY VACUUMED AND MADE IT LOOK NICE DOESN'T MEAN THE CAR IS GOOD. LEARN FROM MY EXPERIENCE. ON TOP OF THE OVERPRICED PRICE THAT I PAID IN A SPAN ON 2 MONTHS IVE PUT INTO THIS CAR AND EXTRA 2000$

Let me start of by saying dont buy a car from here. I bought a 2008 Lexus is250 from here. I went in i greeted fairly okay i had my eyes on what car i wanted so i asked to test drive the car,test drove the car first of all remember this i was inside and when i came outside the car was on already all warmed up ready for me to take a ride and test drive it didn't think any thing of it at the time. I test drove the car seemed pretty good the breaks were alright not the best but other than that nothing was wrong.I bought the car. Had the car for 2 days already on the road second day i noticed when i started it up it makes a loud crackling noise.Called Malden Auto Brokers told them what happen they said okay bring it in your still under the 30 days, Brought it in missed a whole day of work because i had no car. They called me to come and pick up the car nothing was fixed and they said i can keep the 100$ deductible. Meaning they wasted a whole day doing nothing on my car. I got that problem fixed on my own money out of my own pocket. 4 Weeks later another noise i noticed every time i accelerated went to the mechanics they said the muffler had a whole. Malden auto brokers tried to fix this problem with a piece of metal and two clamp got that problem fixed. A couple days after i get stopped for not having front lights . Mind you this is my new car that im suppose to be happy and in love with. IM JUST SAYING IF YOUR GOING TO BUY A CAR FROM THIS PLACE DOUBLE AND TRIPLE CHECK THE CAR JUST BECAUSE THEY VACUUMED AND MADE IT LOOK NICE DOESN'T MEAN THE CAR IS GOOD. LEARN FROM MY EXPERIENCE. ON TOP OF THE OVERPRICED PRICE THAT I PAID IN A SPAN ON 2 MONTHS IVE PUT INTO THIS CAR AND EXTRA 2000$

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Grear service the salesman was great thanks wally.

Grear service the salesman was great thanks wally.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a 2010 GMC terrain from malden auto brokers. I usually don't write reviews, but I had such a great Experience that decided to take 5 minutes from my time to write them one. I have bad credit and I tried 4 other dealers before them, and malden auto were the only one that got me approved and I was driving my new car 3 days later. If you are looking for a friendly, great car buying Experience, I recommend malden auto brokers. Thank you so much!!

I bought a 2010 GMC terrain from malden auto brokers. I usually don't write reviews, but I had such a great Experience that decided to take 5 minutes from my time to write them one. I have bad credit and I tried 4 other dealers before them, and malden auto were the only one that got me approved and I was driving my new car 3 days later. If you are looking for a friendly, great car buying Experience, I recommend malden auto brokers. Thank you so much!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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im not the kind of person to review anything but after the ordeal i have had today at the hands of this place i felt compelled to help people stay away from this place. i called this place three days ago to ask about a car they had i was told then it was still there and if i wanted to come look. we scheduled a test drive for today i know how the car buying world works so before i drove the 45 min out to the place i called again and was told that it was still there and still available. so i got my 6 year old and 7 month pregnant wife in the car and drove out there. when i got there i saw the car i had called about. after tracking the salesman down which was harder said then done as he had his headphones in and was on his cellphone. i asked for the keys and waited out by the car, he brought the keys out to me and then disapeared again. so i went to track him down again to give him my liscence and take it for a test drive i was about to pull out and he comes up and says the car was sold the day before. REALLY why didnt you tell me that before i drove out here or have a sold sticker on it i anything. then after that stunt he wants me to leave him my number again and leave a deposite with him for when another car like that comes in. please i will never go to this place again and i urge everyone else to do the same.

im not the kind of person to review anything but after the ordeal i have had today at the hands of this place i felt compelled to help people stay away from this place. i called this place three days ago to ask about a car they had i was told then it was still there and if i wanted to come look. we scheduled a test drive for today i know how the car buying world works so before i drove the 45 min out to the place i called again and was told that it was still there and still available. so i got my 6 year old and 7 month pregnant wife in the car and drove out there. when i got there i saw the car i had called about. after tracking the salesman down which was harder said then done as he had his headphones in and was on his cellphone. i asked for the keys and waited out by the car, he brought the keys out to me and then disapeared again. so i went to track him down again to give him my liscence and take it for a test drive i was about to pull out and he comes up and says the car was sold the day before. REALLY why didnt you tell me that before i drove out here or have a sold sticker on it i anything. then after that stunt he wants me to leave him my number again and leave a deposite with him for when another car like that comes in. please i will never go to this place again and i urge everyone else to do the same.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
—
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My best experience ever at a dealership. A+ quality service. No games or shady business. I would recommend this dealership to anybody looking to purchase a vehicle. And, the sold me a great car. Himira was a great sales lady and helped me through the entire process. You can't go wrong at Malden Auto Brokers

My best experience ever at a dealership. A+ quality service. No games or shady business. I would recommend this dealership to anybody looking to purchase a vehicle. And, the sold me a great car. Himira was a great sales lady and helped me through the entire process. You can't go wrong at Malden Auto Brokers

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very respectable team and an excellent selection of luxury vehicles. They work very hard to get you approved for an auto loan. They also help out in so many ways. Thank you, Malden Auto for a great car buying experience!

Very respectable team and an excellent selection of luxury vehicles. They work very hard to get you approved for an auto loan. They also help out in so many ways. Thank you, Malden Auto for a great car buying experience!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrew, thank you so much for your recent purchase here at Malden Auto Brokers. We truly appreciate your business and look forward to working with you in the future!

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