Reviews
Highly recommend this dealership
I stopped by Yokem last week & the sales representative was very quick to help me & Answered all of my questions, very professional. Will be back again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
I went in with a replacement antenna.
I went in with a replacement antenna. Supposed to be a simple less than 2 minute job. Was told it would cost me $150! OMG! Said they'd have to loosen a grommet, which I had already done. I will NEVER go back to this dealership. Service dept is totally ripping people off. New vehicles have an extra $3000 on the price because they say vehicles are hard to get now. That's above what they make from invoice to MSRP and all the crap non existing charges they have added to the price. Avoid this place!! Find a reputable mechanic and go there instead.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
two cars for appraisal Offer too low.
two cars for appraisal Offer too low. They did not consider current values on internet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
They do not give people with POOR CREDIT a...
They do not give people with POOR CREDIT a chance…EVERYONE DESERVES A SECOND CHANCE…
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This all about making money and once they hook you In and...
This all about making money and once they hook you In and added pressure ontop to trade up (expensive truck had only 3 days) real quick you're screwed!. Becareful when going in for just simple part for you're vehicle they may hound you to trade up for expensive truck or car.. it's all about making money after you're stuck with high priced vehicle after xxxxxxx you in the damage is done and they do not care to even help you out.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Nathan Lee was my salesman to purchase a 2921 Highlander....
Nathan Lee was my salesman to purchase a 2921 Highlander. From the moment I walked in the dealership he offered upstanding courtesy, knowledge and was able to provide me with the car I was looking for within 30 min. I would recommend him for a pleasant buying experience and I will be back to purchase my next Toyota from him for my granddaughter in May. I live in Bossier close to a Toyota dealer but choose Yokem in Shreveport for their excellent service! Sue S. Melton
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shreveport Resident
This dealership should be ashamed. The manager didn’t want to meet me because he knew what he was planning. Robert Meyers is the worst salesman.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we regret to hear you had a negative impression of our dealership. I'd love to get some more details as to what you were planning and find out what we can do to help you out. Please feel free to reach out to me. Best Wishes, Leonard Washington, General Manager 318-795-3164.
ecxellent service!!
excellent service! great experience, I will recommend Nathan Lee to be your salesman. if buying a car! very professional with his service.. just stay away from Tim Hyer..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review Curtis! We'll pass your compliments to Nathan.
Awesome Experience!
This was absolutely the best car buying experience we have ever had! My son found a Toyota 4Runner on the internet and we drove 3 hours to Yokem to test drive, trade in his truck, and purchase this truck. Angelia Harris handled everything with perfection and all in a timely manner. Chris Blaeholder assisted us with financing and I must say, he went to bat for us to get us the best trade, financing, and rate. His knowledge with the truck we were buying and available options was invaluable! Yokem earned our trust and we will definitely be driving the 3 hours again for future car purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review JuneB! We'll pass along your kind words to Chris and Angela, and we'll be here when you're ready for your next one!
James Washington is the best.
Simple... easy and carefree. I don't like buying cars but , this didn't feel like buying a car. I felt like I was exploring my options and got what I wanted after finding the camry that was cheapest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words and excellent review Fawaad!