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Wray Ford

(601 reviews)
Visit Wray Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 965-8824 (888) 965-8824
Used (866) 957-9086 (866) 957-9086
Service (866) 670-0860 (866) 670-0860

Inventory

See all 183 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2014.
Your Hometown Ford Dealer Since 1911

Service center

Phone number (866) 670-0860

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wray Ford from DealerRater.

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Great service from the service department. Also great customer service from the employees. Will be back.

Great service from the service department. Also great customer service from the employees. Will be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service department provided top-notch care for your Ford F-150 and that our team’s customer support stood out. We look forward to assisting you again soon.

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Great friendly customer service, fast and efficient very clean environment would definitely recommend to friends and family

Great friendly customer service, fast and efficient very clean environment would definitely recommend to friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our team provided friendly and efficient service in a spotless space while servicing your Ford Mustang. Your recommendation means a lot to us. We look forward to welcoming you back.

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Wray ford has always provided me with great service! They are quick and always keep me in the loop with what is happening.

Wray ford has always provided me with great service! They are quick and always keep me in the loop with what is happening.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our team has consistently delivered prompt service and kept you informed every step of the way. Thank you for entrusting us with your Ford. We look forward to helping you again.

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I have always been treated in a curtious manner at Wray Ford, the service people are very responsive to your needs as a customer. The waiting area's are very comfortable and there are amenities available while you wait on your vehicle to be serviced.

I have always been treated in a curtious manner at Wray Ford, the service people are very responsive to your needs as a customer. The waiting area's are very comfortable and there are amenities available while you wait on your vehicle to be serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting your Ford to our service department. It’s wonderful to hear our team treated you courteously and that the waiting area provided comfort and amenities. We look forward to assisting you again.

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My seat was laid all the way back they did not rotate my tires what's up i normally have a good service there and the cost was very high

My seat was laid all the way back they did not rotate my tires what's up i normally have a good service there and the cost was very high

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience and lack of quality service you experienced with us recently. We strive to provide the best service possible to our customers. Please give us a call to discuss your experience with us, so we can improve our services for you. 318-686-7300

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The sales lady was very knowledgeable and friendly. I enjoyed the free coffee and water . I didn’t have to wait forever for the finance interview either.

The sales lady was very knowledgeable and friendly. I enjoyed the free coffee and water . I didn’t have to wait forever for the finance interview either.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re pleased to hear our team member’s knowledge and hospitality added to your visit and that the financing process was quick. Enjoy your new Ford.

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Danny was very helpful and informative. Van was fixed quickly and correctly. Very pleased! Highly recommend.

Danny was very helpful and informative. Van was fixed quickly and correctly. Very pleased! Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team provided helpful and informative service and that your Ford was repaired promptly and correctly. Thank you for recommending us. We look forward to assisting you again.

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The service my F150 received was quick and easy. The service was done professionally and I believe it was a great value.

The service my F150 received was quick and easy. The service was done professionally and I believe it was a great value.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how quickly and professionally your Ford F-150 was serviced. We’re glad you found the process straightforward and felt the value was solid. We look forward to assisting you again soon.

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James was very attentive and kept me informed about the services for my car. Very helpful. Danny has been very helpful in the past and glad that his health is improving.

James was very attentive and kept me informed about the services for my car. Very helpful. Danny has been very helpful in the past and glad that his health is improving.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with your Ford Fusion service. We’re glad our team kept you informed and provided attentive support, and we’re pleased to hear about the improving health of our team member who assisted you previously. We look forward to assisting you again.

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My wife and I stopped by on a Saturday just to look at a Bronco. We decided to test drive one. Alain Pierce made that very easy. Once we decided to purchase the vehicle, the process was quick and easy! I would highly recommend Wray Ford and Alain Pierce!

My wife and I stopped by on a Saturday just to look at a Bronco. We decided to test drive one. Alain Pierce made that very easy. Once we decided to purchase the vehicle, the process was quick and easy! I would highly recommend Wray Ford and Alain Pierce!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to explore a Ford Bronco. We’re glad the test drive and purchase process went smoothly, and appreciate your recommendation. Enjoy your new Bronco and happy adventures!

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