Wray Ford

Efficient and friendly, Cashier was very nice also. Saleman made sure I was happy with everything

I came in with a problem relating to a battery on my hybrid Maverick. The service advisor took my truck in and the mechanic troubleshot the charging system and found that the battery would not accept a load. They replaced the battery and got me back on the road in just a few hours. Cudos to my service advisor.

Buying a new or used auto go to Wray Ford or give them a call or if you're looking online and ask for GATOR! He's Awesome in person and over the phone! He will help you out with everything! I'm 67 years old and doing business with Gator at Wray Ford been the best experience I've ever had in person and per phone. I'm located in Nacogdoches Tx so they will work with anyone Out Of State. My parents done business with Wray Ford over the years and always had excellent service. That's why my older self chose to go with Wray Ford. Highly Recommend and Gator also!

We had Great Service at Wray Ford. However we did have a Fairly long wait time.

Wray Ford has had my SUV since 11/24/2025. Lightening struck my driveway with the vehicle sitting on the concrete. The service writer, technician, and manager lied to me from November 25, 2025 - August 26, 2026, when I learned that the service writer and service manager were fired. New help was hired. While they have not lied to me, my vehicle is still not fixed! I have attempted to contact Ford Motor Company for assistance. A representative did contact me; however, the employees at Wray Ford ignored her attempts to contact them so she didn't help me. After nearly 11 months, I got my vehicle back on 10/16/2026. While the vehicle is drivable, I'm getting messages from the car telling me not to leave my car on when it's clearly not running. I don't blame the current service department. I blame the general manager (that never returned my call and was never in his office). Apparently, everyone but me knew Wray Ford's service dept. was having trouble. The current service manager, Haley, and service writer, Noah, are trying to figure out what is going on with my SUV. The problem is the insurance claim is only good thru 11/23/2026, according to Wray Ford. Do your homework before you allow them to work on your vehicle!

The dealership service center was easily accessible and the online scheduling system worked exactly as expected. They kept me informed throughout the process.

Everything I’ve had done on my Bronco at Wray has been great. Very reasonable price for oil change. Received back the same day. Thanks Wray!

Matt did a outstanding job of keeping me informed and got me in and out quickly to perform factory recalls

It’s the perfect place to get fast, convenient service. The WiFi and desk space allows me to keep working while I wait and not have to pester anyone for a ride. Unless something changes, I’ll continue to use Wray for my service needs.

Everyone is always very nice it's very refreshing. I was in and out in a flash