Reviews
I can't say enough about the great service advisor, Danny Brantly. He is highly knowledgeable and treats the customer like they are a part of his family. The ladies up front are also very friendly and make the customer feel at home.
I can't say enough about the great service advisor, Danny Brantly. He is highly knowledgeable and treats the customer like they are a part of his family. The ladies up front are also very friendly and make the customer feel at home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear our service advisor’s expertise created a family-like experience and that our front desk team offered such a welcoming atmosphere. Thank you for trusting your Ford with our team. We look forward to assisting you again.
Everyone was friendly. James the advisor was great, and is helping me with a recall issue also. Service was fast, however I could tell when I got home that my tires had not actually been rotated. So that is a bit of a disappointment because I paid for an oil change and tire rotation. Other than that, it was a good experience.
Everyone was friendly. James the advisor was great, and is helping me with a recall issue also. Service was fast, however I could tell when I got home that my tires had not actually been rotated. So that is a bit of a disappointment because I paid for an oil change and tire rotation. Other than that, it was a good experience.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Top notch service department, very fast and professional. I will most certainly use them again.
Top notch service department, very fast and professional. I will most certainly use them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We’re pleased the service team handled your Ford F-150 swiftly and professionally. We look forward to taking care of you again.
Service was completed quickly and efficiently. My wipers were out of stock and my service advisor contacted me next day when available. Great first time experience!
Service was completed quickly and efficiently. My wipers were out of stock and my service advisor contacted me next day when available. Great first time experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear your Lincoln Nautilus received quick and efficient service. We appreciate your patience with the wiper restock and are glad your service advisor kept you informed during your first visit.
Very fast and thorough visit. Scheduled service and was taken in as promised and delivered on time as well. Best service experience anywhere..
Very fast and thorough visit. Scheduled service and was taken in as promised and delivered on time as well. Best service experience anywhere..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re delighted your scheduled service for your Ford was handled promptly and thoroughly. It’s rewarding to know we could deliver a smooth and on-time visit.
Wray Ford has always been there for me, from over 15 years back Wray is the dealer I go to for maintenance, repairs, parts and tires on three different vehicles. As a Customer from out of town, this service department has always tried to schedule me in, and out as not to delay my travels.
Wray Ford has always been there for me, from over 15 years back Wray is the dealer I go to for maintenance, repairs, parts and tires on three different vehicles. As a Customer from out of town, this service department has always tried to schedule me in, and out as not to delay my travels.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for relying on us for maintenance, repairs, parts, and tires on your Ford F-150 for the last 15 years. We’re happy our service team could accommodate your schedule and keep you moving. We look forward to assisting you on your next trip.
Made a appt for a recall notice and at the end of the day you didnt even looked at my truck. I picked my truck up because I need it . After finding someone to pick me up and to take me back to get my truck. I asked if you could then do the examination the following day but you said you were booked and would call me. NEVER got a call.
Made a appt for a recall notice and at the end of the day you didnt even looked at my truck. I picked my truck up because I need it . After finding someone to pick me up and to take me back to get my truck. I asked if you could then do the examination the following day but you said you were booked and would call me. NEVER got a call.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience. Please give us a call at the 318-686-7300 to schedule an appointment with us, and we will make sure to do everything possible to assist you with your recall.
Very attentive to my needs from start to finish. I was kept informed throughout the process.
Very attentive to my needs from start to finish. I was kept informed throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback on your Ford Edge service. We’re glad our team stayed attentive to your needs and kept you informed from start to finish. We look forward to assisting you again.
I have purchased many vehicles from this dealership. While they have not been trouble free they have gone out of their way to correct any problems I have encountered!!! Great service department, Karl service writer and Austin Willis department manager!!!
I have purchased many vehicles from this dealership. While they have not been trouble free they have gone out of their way to correct any problems I have encountered!!! Great service department, Karl service writer and Austin Willis department manager!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your ongoing support and five-star rating. We’re pleased our service team was able to address any issues and make things right for your Ford. We look forward to assisting you again.
Danny is a great asset in the service department @ Wray Ford he has worked very well with our Fleet business account & Eddie & Brandon in the Parts Department Excellent for our Fleet Parts and delivery
Danny is a great asset in the service department @ Wray Ford he has worked very well with our Fleet business account & Eddie & Brandon in the Parts Department Excellent for our Fleet Parts and delivery
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the efforts of our service and parts teams in supporting your fleet. We’re pleased your Ford Transit Connect received prompt attention and reliable parts delivery. We appreciate your five-star rating and look forward to assisting your fleet again.