Reviews
I am enjoying my 2026 Ford Ranger. I love all the new safety features. I should have bought one years ago, Thanks!
I am enjoying my 2026 Ford Ranger. I love all the new safety features. I should have bought one years ago, Thanks!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you’re enjoying your new Ford Ranger and its safety features means a lot to our team. Thank you for choosing our showroom for your purchase, and feel free to reach out anytime if we can help.
Will never come back. Ordered parts that was not under warranty and them made me pay for them because supposedly they were unreturnable. Will never by a car from or bring for service again
Will never come back. Ordered parts that was not under warranty and them made me pay for them because supposedly they were unreturnable. Will never by a car from or bring for service again
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that you did not receive the best service from us. We strive to provide the best possible service to our customers. Please feel free to contact us and ask to speak with our general manager at any time during business hours Monday-Friday. We appreciate your business and we will do all we can to make your experience with us be one that you feel positive about and brings you value. Thank you for choosing Wray Ford for your parts needs.
Ford warranty process sucks. I should not take 5 days to get approval for a tail light that was not operating properly. Customer is the only person inconvenienced in the whole process, having to make multiple trips to dealer or be without vehicle. If Ford does not want to replace expensive parts, do not put them on your vehicles
Ford warranty process sucks. I should not take 5 days to get approval for a tail light that was not operating properly. Customer is the only person inconvenienced in the whole process, having to make multiple trips to dealer or be without vehicle. If Ford does not want to replace expensive parts, do not put them on your vehicles
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- 1.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the inconvenience. Wray Ford works hard to try and get the approvals as soon as possible. We strive to serve our customers well. We hope that you will give us the opportunity to serve you again in the future. If you would like to discuss the issue with a manager, please give us a call.
Aref is a great sales man. He got me the exact truck I wanted and took care of everything from ordering to final delivery. Y'all need to give him a raise
Aref is a great sales man. He got me the exact truck I wanted and took care of everything from ordering to final delivery. Y'all need to give him a raise
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad everything from ordering your new Ford Maverick to delivery went smoothly. Your praise of our sales associate and five-star rating mean a lot to our team.
plenty of choices, easy to get the finance going, and very good at explaining what my new car can do.
plenty of choices, easy to get the finance going, and very good at explaining what my new car can do.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad your purchase of the new Explorer offered plenty of options, straightforward financing, and that our team could walk you through its features. Thank you for choosing our dealership.
I've asked you to remove this email from your site as Danny Nevels no longer is associated with this email.
I've asked you to remove this email from your site as Danny Nevels no longer is associated with this email.
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- Overall experience
- 1.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Prompt, professional, and great updates. Responsive in every way. Enthusiastic phone presence. No hesitation in recommending Wray Ford.
Prompt, professional, and great updates. Responsive in every way. Enthusiastic phone presence. No hesitation in recommending Wray Ford.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Ford F-150 was prompt and our team kept you informed with friendly, responsive phone interactions. Hearing that you’re eager to recommend our store is especially rewarding.
This dealer was honest and upfront if everything from the first call of looking for an incoming inventory. Received a fair price on my trade and changed cars within an hour of showing up. I will look to do further business with this dealership.
This dealer was honest and upfront if everything from the first call of looking for an incoming inventory. Received a fair price on my trade and changed cars within an hour of showing up. I will look to do further business with this dealership.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Clear and upfront communication guides how our team operates. Knowing you received a fair trade-in price and drove off in your new Ford F-150 within an hour is rewarding for us. We look forward to welcoming you back whenever you need us.
The service was very good and everything was explained to me in a professional manner..
The service was very good and everything was explained to me in a professional manner..
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review. We’re glad our service department could explain everything about your Ford F-150 so clearly and professionally.
The service department was very helpful, courteous and good. They got the recalls done in a timely manner.
The service department was very helpful, courteous and good. They got the recalls done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team could deliver prompt, courteous recall service for your Ford Bronco. Hearing that we met your expectations means a lot to us.