Reviews
Couldn’t find sidewall leak in front left tire. Had to take it to The Tire Crew. Usually excellent service with quick turnaround. Note for Ford: make existing customers your priority if you want return business. Waited for months to get my infotainment center replaced.
Couldn’t find sidewall leak in front left tire. Had to take it to The Tire Crew. Usually excellent service with quick turnaround. Note for Ford: make existing customers your priority if you want return business. Waited for months to get my infotainment center replaced.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!
The Wray Ford Service Department is absolutely outstanding in every measure of customer service and technical expertise!
The Wray Ford Service Department is absolutely outstanding in every measure of customer service and technical expertise!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our service department’s commitment to customer care and technical skill. It’s rewarding to see those efforts recognized with a five-star review. We look forward to keeping your Ford running smoothly.
I had a great experience with Wray Ford. The team there never lets me down every time i visit because i know ill be treated with respect and dignity.
I had a great experience with Wray Ford. The team there never lets me down every time i visit because i know ill be treated with respect and dignity.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your positive experience. We’re happy our team consistently provided respectful and attentive service for your Lincoln MKC. We look forward to welcoming you back.
The salesman, Aref did a very good job! We love our Ford Explorer so far.
The salesman, Aref did a very good job! We love our Ford Explorer so far.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review. We’re pleased our sales team provided great support and that your new Ford Explorer is a perfect fit. Feel free to reach out if you have any questions down the road.
Went in for oil change, excellent service on truck, it was very quick. It took longer at checkout than the oil change
Went in for oil change, excellent service on truck, it was very quick. It took longer at checkout than the oil change
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- Overall experience
- 1.0
- Does recommend this dealer
- Came in for service or repair
Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Work was done in a timely manner and did a quality job. Everyone was friendly and helpful
Work was done in a timely manner and did a quality job. Everyone was friendly and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our Ford EcoSport service. We’re glad the team completed the work promptly and delivered quality results while keeping you comfortable. Your feedback inspires us to maintain that level of care.
The best place to deal for a new or used vehicle is Wray Ford in Bossier City!
The best place to deal for a new or used vehicle is Wray Ford in Bossier City!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear your experience buying your new Ford Ranger was so positive. Thank you for the five-star review and recommendation. We’re here if you need anything as you enjoy your Ranger.
Wray ford has a fantastic service department. Danny is amazing. He communicates well and kept me posted on my major repair throughout the process.
Wray ford has a fantastic service department. Danny is amazing. He communicates well and kept me posted on my major repair throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our service department. We’re glad our team kept you informed throughout your Ford F-150 repair. Your feedback means a lot and we look forward to assisting you again.
Good experience. Easy to deal with. The process was simple. Have always had a good relationship with Wray Ford.
Good experience. Easy to deal with. The process was simple. Have always had a good relationship with Wray Ford.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!
prices are to high. service writer does a great job.concern about the work that the man that does the front end work
prices are to high. service writer does a great job.concern about the work that the man that does the front end work
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Pat, thank you for providing this feedback. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.