Reviews
This dealership is courteous and takes excellent care of
This dealership is courteous and takes excellent care of any issue we have with our Ford F150. We appreciate them.
This dealership is courteous and takes excellent care of
This dealership is courteous and takes excellent care of any issue we have with our Ford F150. We appreciate them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Service is great.
Service is great. Good communication on issues. Will return voice messages unlike other dealership I’m dealing with on wife’s car.
Service is great.
Service is great. Good communication on issues. Will return voice messages unlike other dealership I’m dealing with on wife’s car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!
Excellent service.
Excellent service. The pick up and delivery feature is extremely convenient. Communication via text is excellent as well
Excellent service.
Excellent service. The pick up and delivery feature is extremely convenient. Communication via text is excellent as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Mechanics did a great job repairing ny 2012 Ford F150
Mechanics did a great job repairing ny 2012 Ford F150 Lariat. It had fluid leaks and needed a tune up, because the previous "Shade Tree Mechanic" I took it to really messed it up. Runs great now.
Mechanics did a great job repairing ny 2012 Ford F150
Mechanics did a great job repairing ny 2012 Ford F150 Lariat. It had fluid leaks and needed a tune up, because the previous "Shade Tree Mechanic" I took it to really messed it up. Runs great now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They did a great job, Karl is very good to work with and
They did a great job, Karl is very good to work with and very helpful
They did a great job, Karl is very good to work with and
They did a great job, Karl is very good to work with and very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wray Ford, Inc..
My issues was resolved, but it was handled very poorly.
My issues was resolved, but it was handled very poorly. Decisions were made for me with my vehicle without any discussion with me. The SALES manager helped me out greatly and gave me a used vehicle to drive when service refused to give me mine, however the service manager left a lot to be desired. Communication was poor at best. I even purchased the vehicle and the Ford premium extended warranty at this dealership and was still treated like that. Sales side is great. Service needs some work.
My issues was resolved, but it was handled very poorly.
My issues was resolved, but it was handled very poorly. Decisions were made for me with my vehicle without any discussion with me. The SALES manager helped me out greatly and gave me a used vehicle to drive when service refused to give me mine, however the service manager left a lot to be desired. Communication was poor at best. I even purchased the vehicle and the Ford premium extended warranty at this dealership and was still treated like that. Sales side is great. Service needs some work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Red carpet service from everyone involved.
Red carpet service from everyone involved. Took it in for new tires and alignment. Everything smooth as silk. Couldn't ask for better.
Red carpet service from everyone involved.
Red carpet service from everyone involved. Took it in for new tires and alignment. Everything smooth as silk. Couldn't ask for better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wray Ford, Inc.. We look forward to having you as one of our valued customers for many more years to come!
The people are nice and friendly.
The people are nice and friendly. They are also efficient and thorough when they work on your vehicle.
The people are nice and friendly.
The people are nice and friendly. They are also efficient and thorough when they work on your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Wray Ford, Inc., we look forward to having you as a valued customer for many years to come!
Very courteous and professional .
Very courteous and professional . They listened and answered all my questions when buying my F 150 . Did everything they could to put together a price I was happy with.
Very courteous and professional .
Very courteous and professional . They listened and answered all my questions when buying my F 150 . Did everything they could to put together a price I was happy with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!
Always prompt and courteous.
Always prompt and courteous. They listen and at least try to answer all questions. Prices are comparable to other dealerships.
Always prompt and courteous.
Always prompt and courteous. They listen and at least try to answer all questions. Prices are comparable to other dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Wray Ford, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.